During your stay

standing woman holding newborn baby

In our Family-Centered Postpartum Unit, you’ll stay in a private room with a private bathroom and shower, a flat-screen TV, free Wi-Fi, and phone. There will also be a rocking chair, dinette, and a pull-out bed for your partner or support person. Kaiser Permanente East Bay has an open visitation policy.

Your nurse will help you get comfortable caring for your newborn care, including breastfeeding.

Please understand that our visitor policy may change depending on the prevalence of COVID-19 in different regions of the U.S. For up-to-date visitor information, please visit our Getting care during the COVID-19 outbreak page, select your region, and scroll to the "Changes to our visitor policy" section.

Meals and snacks

Meals and snacks are provided during your stay — order healthy food from a menu whenever you’re hungry. Meals featuring local produce are made to order by our chefs and delivered to your room.

Rooming in

Research shows that babies who stay in the same room as their mothers adjust and breastfeed better. We keep your baby with you as much as possible throughout your stay, so you can bond and learn to recognize your baby’s needs.

Hand-washing

As your new baby’s immune system develops, hand-washing is an important way to prevent infection. Protect your newborn by asking visitors to wash their hands before touching your baby. If anyone is sick — even mildly — ask them not to visit until they are feeling better.

Newborn photos

A photographer is available to take photos of your baby, from birth and after you go home. You have the option to purchase photos if you so choose. Ask your nurse for more information.

Newborn security

Your baby’s security is important to us. Never leave your baby unattended. If you need to be away from your baby for any reason, let your nurse know so we can make sure your little one is safely cared for.

After your baby is born, you, your baby, and your partner will receive matching wrist bands. A wireless radio frequency band will be placed on your baby’s ankle to make sure he or she remains in the mother-baby unit, which is also equipped with security cameras.
Your baby will stay with you in your room unless there is a medical reason for your newborn to be in the NICU.

All Kaiser Permanente employees wear badges with their name, title, and photograph. Hospital employees with privileges to care for newborns have a green stripe along the bottom of their badge. Only allow staff with this green stripe to take your baby from your room for any reason.

If you’re ever uncomfortable with the person who is asking to take your baby from you, use your nurse call button to ask for an additional staff member to confirm the request.

Labor and Delivery is a locked unit with a security guard stationed outside the unit 24 hours a day, 7 days per week. Non-employees are not granted access without identification.

Newborn screenings

All newborns undergo painless hearing and cardiac screening tests. The hearing test is performed by a newborn hearing screening technician and the metabolic screening, which looks at your baby’s heart health, is performed by your nurse. These tests will be done in the postpartum unit before you go home. You and your partner are welcome to be present for all screenings.

Breastfeeding

Breast milk is nature’s perfect first food, and breastfeeding can enhance the bond between you and your baby. The American Academy of Pediatrics recommends exclusive breastfeeding for 6 months and continued breastfeeding through the first year of life.

Learn more about breastfeeding >

Support for successful breastfeeding:

  • The “Breastfeeding with Success” class will help you learn about breastfeeding positions, milk supply, preventing and managing pain, pumping, milk storage, and working while breastfeeding.
  • We encourage skin-to-skin contact, which triggers healthy baby behaviors. It helps your little one stay warm on their own, breathe on their own, and learn to nurse.
  • All of our labor and delivery and postpartum nurses are trained breastfeeding specialists. We also have a team of internationally board-certified lactation consultants at our hospitals and outpatient breastfeeding clinics.
    24-hour breastfeeding advice line: Oakland
    510-752-1200

Lactation consultants

If you need additional support, a lactation consultant will come to help you while you’re in the hospital. Lactation consultants are also available after you go home. Call one of the MILC numbers below for an appointment.

Mothers and Infants lactation counseling (MILC)

Oakland
Appointments
1-800-464-4000 (toll free)
Breastfeeding Advice
510-752-1200
Pediatrics, 11th floor
3505 Broadway
Oakland, CA 94611

Map and Directions

Pinole
Appointments
1-800-464-4000 (toll free)
Breastfeeding Advice, Appointments, Support
510-243-4200
Pediatrics, 1st floor
1301 Pinole Valley Rd.
Pinole, CA 94564
Map and Directions

Richmond
Appointments
1-800-464-4000 (toll free)
Breastfeeding Advice, Appointments, Support
510-307-1555
Pediatrics, Building 2, 1st floor
901 Nevin Ave.
Richmond, CA 94801
Map and Directions

Leaving the hospital

After you have your baby, you’ll be seen daily by a midwife or obstetrician who will care for you during recovery and help determine when you’re ready to go home. The length of your hospital stay will depend on a variety of factors.

If you have a vaginal birth, you may be ready to go home when your baby is 1 day old. If you have a cesarean birth, you’ll need to stay a bit longer.

A board posted in your room lists all the things that need to happen before you’re discharged. On the day you leave the hospital, we’ll try to complete the discharge process in the morning so you can get home and settled in for that first night on your own with baby.

Secure checkout

When you’re ready to leave, your support person should bring the car up to the front of the hospital where you may have entered in labor. A staff member will wheel you and your baby to your car after you’ve gone through our secure checkout.

Car seat

California law requires that you take your baby home in a car seat. Our staff is not licensed to assist or direct you with car seat usage or installation. Visit safercar.gov to locate child safety seat inspection services in your area. It also helps to have your car seat installed a few weeks before your baby is due.

If your baby was born before 37 weeks, we’ll conduct a car seat challenge test. This test is done before you’re discharged and checks your baby’s breathing while in the car seat. It does not check the proper installation of your car seat.

Car seat installation resources

Always read and follow the car seat instructions, as well as your vehicle seat belt instructions. You can find guidelines for safe car seat installation guidelines for safe car seat installation online. You can also call 1-866-SEAT-CHECK (1-866-732-8243), or go to seatcheck.org to find a seat-inspection location certified by the National Transportation Safety Board.

Ready to get maternity care?
Find a hospital or care provider near you.

Northern California members:
Visit Your Pregnancy to sign up for prenatal classes, get weekly emails, view and prepare for appointments, and more.

Learn about CenteringPregnancy®, a unique prenatal care program that includes group support with other new moms.