Start with an e-visit or online assessment
We’re testing all symptomatic members, as well as members without symptoms who are coming for a clinical procedures or who require testing for other reasons. You need a referral from a Kaiser Permanente doctor and an appointment to get tested. To make an appointment, call 1-833-574-2273 (TTY 711). If you meet testing guidelines, we’ll give you instructions on what to do next.
Click here to learn more about testing.
- E-visit: If you believe you have COVID-19, please complete an e-visit. Select “Coronavirus (COVID-19) Concerns” and answer questions about your symptoms to get care guidance and any necessary prescriptions. If you don’t already have an online account, you’ll need to register on kp.org to do an e-visit.
- COVID-19 assessment: If you think you have COVID-19 but don’t have a kp.org account or are not a Kaiser Permanente member, please complete our COVID-19 assessment for further advice on getting care.
- Phone or video visit: Schedule a phone or video visit by signing in to the Kaiser Permanente app or kp.org. You can also call our 24/7 advice line at 1-833-574-2273.