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How Kaiser Permanente works
When you’re a Kaiser Permanente member, you get convenient, high-quality care designed to keep you healthy — and help you keep doing what you love. See what our coordinated teams and connected care model can do for you and your family.
What is Kaiser Permanente?
We offer care and coverage together to support your total health — and simplify your entire health care experience. See how it works, why it makes us different, and how it can benefit you.
Named the best brand for value in the nation
Out of 3,500 brands reviewed in Forbes’ Best Brands for Value survey, Kaiser Permanente ranked number one — outranking top brands like Costco, Toyota, and Southwest Airlines.
Award-winning care
Honored for excellence
38 of our hospitals have been recognized as high performing in one or more types of care by U.S. News & World Report in 2025–26.1
Top-rated health plan in every state we serve
Kaiser Permanente is the top-rated plan in every state we serve and the District of Columbia, according to the National Committee for Quality Assurance (NCQA). Of the 400 commercial health plans rated by the NCQA, we had 3 of only 8 plans in the nation to receive a 5 out of 5 rating — the highest possible rating for quality and service.2
Pharmacy services made easy
You’ve got many convenient ways to fill and manage your prescriptions — when and where it works best for you.
Learn the basics of health care
Health care doesn’t have to be complicated. We’re here to help you make the health care choices that are right for you — from choosing your health plan to knowing how to get the most out of it. Get answers to your questions, become a smarter health care consumer, and see what it’s like to be a Kaiser Permanente member.
How health insurance works
Deductibles. Copays. How to get the care you need. There’s a lot to consider when choosing — and using — a health plan. Learning these basics can help make it a little easier.
HMO vs. PPO plans: what's the difference?
Find out which plan type fits best with your health care needs and budget.
5 health care terms to know
Understanding the basics can help you manage your costs — and avoid surprises.
Find top-notch doctors, specialists, and pharmacies near you.
Discover new ways to thrive — in mind, body, and spirit.
Footnotes
1. See the full list of our awarded hospitals
2. NCQA’s Private Health Insurance Plan Ratings 2025-2026, National Committee for Quality Assurance, 2025: Kaiser Foundation Health Plan of Colorado — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan of Georgia, Inc. — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan, Inc., of Hawaii — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc. — HMO (rated 5 out of 5); Kaiser Foundation Health Plan, Inc., of Northern California — HMO (rated 5 out of 5); Kaiser Foundation Health Plan of the Northwest — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan, Inc., of Southern California — HMO (rated 5 out of 5); Kaiser Foundation Health Plan of Washington — HMO (rated 4 out of 5). NCQA’s Private Health Insurance Plan Ratings 2018–2025, National Committee for Quality Assurance. (No ratings were issued in 2020.)