Person sitting outside, looking at a laptop.
Facility hospital

How Kaiser Permanente works

When you’re a Kaiser Permanente member, you get convenient, high-quality care designed to keep you healthy — and help you keep doing what you love. See what our coordinated teams and connected care model can do for you and your family.

A child getting treatment in a hospital

What is Kaiser Permanente?

We offer care and coverage together to support your total health — and simplify your entire health care experience. See how it works, why it makes us different, and how it can benefit you.

Badge for Forbes 2025 America’s Best Brands for Value
Named the best brand for value in the nation

Out of 3,500 brands reviewed in Forbes’ Best Brands for Value survey, Kaiser Permanente ranked number one — outranking top brands like Costco, Toyota, and Southwest Airlines.

woman on cell phone
Care made easy

Experience health care that’s simple, personalized, and hassle-free.
Young family at the pediatrician
High-quality care

Skilled teams working together to prevent, detect, and treat illness more effectively.
Two people hugging at a community group meeting
Community health

We’re committed to building and supporting strong communities for all.

Award-winning care

Badge for U.S. News & World Report high performing hospitals in 2026 and 2027

Honored for excellence

37 of our hospitals have been recognized as high performing in one or more types of care by U.S. News & World Report in 2026–27.1

 

 

Icon of laurel leaf surrounding a star

Top-rated health plan in every state we serve

Kaiser Permanente is the top-rated plan in every state we serve and the District of Columbia, according to the National Committee for Quality Assurance (NCQA). Of the 400 commercial health plans rated by the NCQA, we had 2 of only 9 plans in the nation to receive a 5 out of 5 rating — the highest possible rating for quality and service.2

man reviews info on smartphone

Pharmacy services made easy


You’ve got many convenient ways to fill and manage your prescriptions — when and where it works best for you.

Shield with heart symbol.

Learn the basics of health care

Health care doesn’t have to be complicated. We’re here to help you make the health care choices that are right for you — from choosing your health plan to knowing how to get the most out of it. Get answers to your questions, become a smarter health care consumer, and see what it’s like to be a Kaiser Permanente member.

Woman uses tablet with dog
How does health insurance work?
Two people look at paper
5 money-saving FSA and HSA tips
Man writes while looking at laptop
Understanding health plan costs
Smiling woman types on laptop
How telehealth works at Kaiser Permanente
clipboard with a heart symbol

How health insurance works

Deductibles. Copays. How to get the care you need. There’s a lot to consider when choosing — and using — a health plan. Learning these basics can help make it a little easier.

Person smiling while reading a tablet

HMO vs. PPO plans: what's the difference?

Find out which plan type fits best with your health care needs and budget.

5 health care terms to know

5 health care terms to know

Understanding the basics can help you manage your costs — and avoid surprises.

Shop our plans

Compare all our health plan options, get a quote, and apply online.

Doctors and locations

Find top-notch doctors, specialists, and pharmacies near you.

Health and wellness resources

Discover new ways to thrive — in mind, body, and spirit.

Footnotes

  1. See the full list of our awarded hospitals Continue at 1
  2. NCQA’s Private Health Insurance Plan Ratings 2026-2027, National Committee for Quality Assurance, 2026: Kaiser Foundation Health Plan of Colorado — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan of Georgia, Inc. — HMO (rated 4 out of 5); Kaiser Foundation Health Plan, Inc., of Hawaii — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc. — HMO (rated 5 out of 5); Kaiser Foundation Health Plan, Inc., of Northern California — HMO (rated 5 out of 5); Kaiser Foundation Health Plan of the Northwest — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan, Inc., of Southern California — HMO (rated 4.5 out of 5); Kaiser Foundation Health Plan of Washington — HMO (rated 4.5 out of 5). Kaiser Permanente Nevada was not eligible for a rating in 2026. Continue at 2