Northern California Member Services Locations and Additional Resources

Find the Northern California Member Services location that is closest to you.  Services are also available via and the Member Services Contact Center at 1-800-464-4000.

Hours of Operation:  9:00 a.m. to 4:30 p.m.
Monday through FridayCloses at 3 p.m. on the 3rd Thursday of the month

Facility Address
Antioch Medical Center 4501 Sand Creek Road, 4th Floor-Room 4S2, Antioch, CA 94531
Dublin Medical Offices and Cancer Center 3100 Dublin Boulevard, 1st Floor-Room 115, Dublin, CA 94568
Fremont Medical Center 39400 Paseo Padre Parkway, 1st Floor-Room 143, Fremont, CA 94538
Fresno Medical Center 7300 N. Fresno Street, Sequoia Building, 1st Floor-Room S10, Fresno, CA 93720
Manteca Medical Offices 1721 W. Yosemite Avenue, 1st Floor, Manteca, CA 95337
Modesto Medical Center and Medical Offices 4601 Dale Road, 1st Floor-Room 1A4, Modesto, CA 95356
Oakland Fabiola Building Medical Offices* 3801 Howe Street, 2nd Floor-Room 220, Oakland, CA 94611
Point West Medical Offices 1650 Response Road, 1st Floor-Room 1B, Sacramento, CA 95815
Redwood City Marshall Medical Offices* 905 Maple Street, 2nd Floor-Room 240, Redwood City, CA 94063
Richmond Medical Center 901 Nevin Avenue, Building 2, 1st Floor-Room 116, Richmond, CA 94801
Roseville Medical Center 1600 Eureka Road, Building C, 1st Floor, Roseville, CA 95661
San Leandro Medical Center 2500 Merced Street, Building A, 1st Floor-Room 124, San Leandro, CA 94577
Santa Clara Medical Center* 710 Lawrence Expressway, 1st Floor-Room 162, Santa Clara, CA 95051
South Sacramento Medical Center* 6600 Bruceville Road, Building 2, 1st Floor-Room 125, Sacramento, CA 95823
Stockton Medical Offices 7373 West Lane, Building 2, 1st Floor-Room 183, Stockton, CA 95210
Vacaville Medical Center 1 Quality Drive, Building A, 3rd Floor-Room A39, Vacaville, CA 95688
Vallejo Medical Center 975 Sereno Drive, 2nd Floor-Room 206, Vallejo, CA 94589
Walnut Creek Medical Center 1425 S Main Street, 4th Floor, Walnut Creek, CA 94596 
*The address for the facility provided on this page displays the correct information for the Member Services office.

Additional Resources

Questions About Department Phone
Appointments Appointment & Advice Call Center 866-454-8855
Benefits & Eligibility Member Services Contact Center 800-464-4000
Billing Patient Financial Services 800-498-2748
Claims Claims Services 800-390-3510
Financial Assistance Medical Financial Assistance Program 800-390-3507
Medical Equipment Durable Medical Equipment 877-317-6230
Prescription Pharmacy 888-218-6245
Travel Coverage Away from Home Travel Center 951-268-3900

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