Walnut Creek Medical Center

Walnut Creek Medical Center

Hospital
Kaiser Permanente facility
1425 S Main St
Walnut Creek, CA 94596

Hours


Emergency hours:
7 days, 24 hours

Monday through Friday, 8 a.m. to 5 p.m.

Saturday and Sunday, Closed

Phone Numbers

Appointment and Advice Call Center

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Operator/information

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is available
  • Urgent Care is not available
  • After Hours Care is not available
  • Pharmacy is available

About this facility

Wheel chair Accessibility: P,EB,IB,R,E,T
This facility fulfills basic and medical equipment accessibility standards.

These accessibility standards also apply to the following building:

Medical Office Building - 1425 S Main St, Walnut Creek , CA 94596 meets the following Accessibility standards:
Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards? )

kp.org/diablo

National Provider Identifier (NPI)
1639244262

California License Number
140000290

California License Name
Kaiser Foundation Hospital - Walnut Creek

Shadelands Sequoia OP Pharmacy - 320 Lennon Lane
Pharmacy license: PHY 37727
Pharmacy NPI: 1578610895

Shadelands Yosemite OP Pharmacy - 350 Lennon Lane
Pharmacy license: PHY 40678
Pharmacy NPI: 1164570776

Walnut Creek Disch 1Fl OP Pharmacy - 1425 South Main Street, Floor 1, Central
Pharmacy license: PHY 45465
Pharmacy NPI: 1003964800

Walnut Creek IP Pharmacy - 1425 South Main Street, Hospital Building, 3rd Floor
Pharmacy license: HSP 14434
Pharmacy NPI: 1811054174

Walnut Creek MOB 1Fl OP Pharmacy - 1425 South Main Street, Floor 1
Pharmacy license: PHY 40642
Pharmacy NPI: 1194873984

Walnut Creek MOB 2Fl OP Pharmacy - 1425 South Main Street, Floor 2
Pharmacy license: PHY 39676
Pharmacy NPI: 1861540650

Walnut Creek Oncology Pharmacy - 1425 South Main Street, Floor 2
Pharmacy license: PHY 46988
Pharmacy NPI: 1043376312

Emergency Department Roundabout
  • With the exception of Labor and Delivery and Emergency Room pick-ups and drop-offs, all member pick-ups and drop-offs will be relocated to the front of the medical office building - where valet parking is.
  • Stork parking has also moved and is now located next to the Emergency Department roundabout.
  • No changes have been made to the Heart Alert spaces located in the Emergency Department roundabout.
Appointments are now required for all injections. Please contact the Call Center at 925-295-4070 to schedule your injection appointment.

This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.

CCS Approved Hospital

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties

Services and amenities

Location

1425 S Main St, Walnut Building, 1st Floor
Walnut Creek, CA 94596
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information
  • 925-295-4000
Thrive Coffee Cart is available in the Medical Office Building, 2nd Floor, Monday through Friday, 7:30 a.m.to 3:00 p.m.

Location

1425 S Main St, Hospital, 1st Floor
Walnut Creek, CA 94596
Get directions

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 8 a.m. to 3 p.m.

Phone numbers

Information
  • 925-295-4946

Location

1425 S Main St
Walnut Creek, CA 94596
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Location

1425 S Main St
Walnut Creek, CA 94596
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Coordination of Care
  • 925-295-5175

Phone numbers

Information
  • 8:30 a.m. to 5 p.m.
  • 1-877-317-6230 (toll free)

Location

1425 S Main St, Hospital, 1st Floor
Walnut Creek, CA 94596
Get directions

Hours

7 days
  • Monday through Friday, 9 a.m. to 7 p.m.
  • Saturday and Sunday, 9 a.m. to 4 p.m.

Phone numbers

Information
  • 925-295-6399

Location

1425 S Main St, Medical Office Building, 1st Floor
Walnut Creek, CA 94596
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Class information
  • 925-295-4410
Hospital medical records (birth or death certificates, subpoenas, release of patient records, disability)

Location

1425 S Main St
Walnut Creek, CA 94596
Get directions

Hours

  • Monday through Friday, 7 a.m. to 4 p.m.

Phone numbers

Information
  • 925-295-6160
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Learn more about translation process .

Location

1425 S Main St
Walnut Creek, CA 94596
Get directions
Please go to Member Services Contact Center listing for phone services.

Location

1425 S Main St, Medical Office Building, 4th floor
Walnut Creek, CA 94596
Get directions

Hours

Closed at 3 p.m. on 3rd Thursdays of each month
  • Monday through Friday, 9 a.m. to 4:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 1-800-464-4000 (toll free)

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Business Representative
  • 925-295-5876
  • 925-295-5890
Patient Financial Advisors
  • 925-295-5890
Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctor

Hours

  • Closed

Phone numbers

Information
  • 1-800-792-3992 (toll free)
Medical Secretaries

Location

1425 S Main St, Medical Office Building, 4th Floor
Walnut Creek, CA 94596
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
by referral only

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 925-295-4400

Location

1425 S Main St, Meditation Room located in Hospital, 1st Floor
Walnut Creek, CA 94596
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 925-295-6259

Hours

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)

Location

1425 S Main St
Walnut Creek, CA 94596
Get directions

Phone numbers

To become a volunteer
  • 925-295-5487

1425 S Main St
Walnut Creek, CA 94596
Get directions

Emergency care

Hours

7 days
  • open 24 hours

Phone numbers

Advice Nurse (24 hours)
  • 925-295-4070

Pharmacy services

Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Pharmacy Type: Retail

Hours

Monday through Sunday: 7:00 a.m. to 11:00 p.m.

Phone numbers

Easy Fill
  • 925-295-4470
Information/Refill
  • 925-295-4460
Mail Order Phone
  • 1-888-218-6245 (toll free)
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Hours

  • Monday through Friday, 8:45 a.m. to 7 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.

Phone numbers

Easy Fill
  • 925-295-4470
Information
  • 925-295-4460
Mail Order Phone
  • 1-888-218-6245 (toll free)
This pharmacy is temporarily closed. If your prescription is not urgent, you can avoid standing in line at the pharmacy by using mail order. There is no additional cost for mail delivery, and most orders arrive within 7 days. Order your refills 24 hours a day / 7 days a week through the mobile app, at kp.org/rxrefill or by calling 888-218-6245 (TTY 711).

Hours

  • Closed

Phone numbers

Information/Refill
  • 925-295-4460
Mail Order Phone
  • 1-888-218-6245 (toll free)

Departments and specialties

Admitting, Adult Medicine/Family Medicine, Advice Nurse, Audiology - Child, Behavioral Medicine, Blood Pressure Screening, Cardiology, Cardiopulmonary Testing, Case Management, Chronic Conditions Management, ECHO - Echocardiography, EEG (Electroencephalography), EKG - Electrocardiography, Emergency Services, Emergency care, Gastroenterology (GI), Head and Neck Surgery, Home Health Care, Hospital Medicine, Infectious Disease, Infusion Clinic, Injection Clinic/Immunizations (Adult), Injection Clinic/Immunizations (Child), Labor and Delivery, Laboratory, Minor Injury Center (MIC), Nephrology (Outpatient), Neurology, Newborn Care Center, Nutrition, Oncology, Orthopedics/Podiatry, Palliative Care, Pathology, Pediatrics/Teen Services, Pharmacy - Discharge, Pharmacy - Main, Pharmacy-Walnut Creek 2nd Fl - Temporarily Closed, Pulmonary Medicine, Radiology/Diagnostic Imaging, Rehabilitation Services - Inpatient, Rehabilitation Services - Occupational Therapy, Rheumatology, Social Services, Sports Medicine, Surgery - General, Surgery - Plastic, Urology, Varicose Vein Clinic, Women's Health Center (Ob/Gyn)

Services and amenities

Administration, Cafeteria (Wellness Creek Cafe), Coordination of Benefits, Discharge Planning, Gift Shop, Health Education, Health Information Management, Language Assistance, Member Services, Release of Medical Information, Spiritual Care, Volunteer Services
710 S Broadway
Walnut Creek, CA 94596
Get directions

Departments and specialties

Audiology - Adult, Chemical Dependency Services, Hearing Aid Center, Psychiatry/Mental Health

Skip map Map begins Use my location
Map ends

Resources

Quality and Safety

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

This page was last updated on: 07/29/24