Richmond Medical Center

Richmond Medical Center
Hospital
Kaiser Permanente facility
901 Nevin Ave
Richmond, CA 94801
510-307-1500

Resources

Skip map Map begins Use my location
  • open 24 hours
Emergency, 7 days

Appointments

  • 510-307-1555

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Information/Hospitalized patient status

  • 510-307-1500

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is available
  • Urgent Care is available
  • After Hours Care is not available
  • Pharmacy is available
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.

These accessibility standards also apply to the following buildings: address(s).

Medical Office Building 901 Nevin Ave meets the following Accessibility standards:
Accessibility: P, EB, IB, R, E, T

This facility fulfills limited Accessibility standards.
(What are accessibility standards ?)

National Provider Identifier (NPI)
1427123132

California License Number
140000052

California License Name
Kaiser Foundation Hospital - Richmond Campus

Richmond Hosp Main OP Pharmacy - 901 Nevin Avenue, MOB Addition
Pharmacy license: PHY 40896
Pharmacy NPI: 1144378951

Richmond IP Pharmacy - 901 Nevin Avenue, 2nd Floor
Pharmacy license: HSP 40895
Pharmacy NPI: 1497803365

Richmond Skyview OP Pharmacy - 901 Nevin Avenue
Pharmacy license: PHY 39796
Pharmacy NPI: 1104973437

CCS Approved Hospital
Quality and Safety
Get more information about measuring quality and patient safety at Kaiser Permanente.

Emergency and urgent care

Emergency

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Phone numbers

Advice (24 hours)
  • 510-307-1555
California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Information
  • 510-307-1566
Urgent Care

Location

901 Nevin Ave, Building 2, 1st Floor, Dept 120
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, Closed
  • Saturday and Sunday, 8:30 a.m. to 5 p.m.

Phone numbers

Adult Medicine
  • 510-307-1555
Pediatrics
  • 510-307-1543
Show less

Pharmacy services

Pharmacy - Hospital Outpatient

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

All prescriptions

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type : Retail

Location

901 Nevin Ave, Building 1, 1st Floor
Richmond, CA 94801
Get directions

Hours

Holidays, 9 a.m. to 6 p.m.
  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 510-307-1515
Mail Order Phone
  • 1-888-218-6245 (toll free)
Pharmacy - Skyview - Temporarily Closed
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Pharmacy Type: Retail

Location

901 Nevin Ave, Building 2, 1st Floor Lobby
Richmond, CA 94801
Get directions

Phone numbers

Information/Refill
  • 510-307-1520
Mail Order Phone
  • 1-888-218-6245 (toll free)
Show less

Departments and specialties

Addiction Medicine

Location

901 Nevin Ave, Building C, 3rd floor
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 9:30 a.m. to 7:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-307-1591
Advice Nurse

Hours

Phone, 7 days
  • open 24 hours

Phone numbers

Internal Medicine
  • 510-307-1555
Pediatrics
  • 510-307-1543
Women's Health (Ob/Gyn)
  • 510-307-1588
Allergy
Building 2, 2nd Floor

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-1525
Cancellations (24 hours)
  • 510-307-2190
Allergy Shots
Building 2, 1st Floor

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday, Wednesday, and Friday, 9 a.m. to noon and 1:30 to 4 p.m.

Phone numbers

Appointments
  • 510-307-1525
Cancellations (24 hours)
  • 510-307-2190
Audiology
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 510-307-2360
Bariatric Surgery
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-2915
Breast Health Clinic

Routine mammograms for women over 40. Pap test breast exam available in the same visit for those who request it.

Location

901 Nevin Ave, Hospital Building, 1st Floor
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Appointments
  • Monday through Friday, 8:30 a.m. to 8:30 p.m.
    Saturday and Sunday, 9 a.m. to 5 p.m.
  • 510-307-2300
Cardiac Lab Services
Building 1, 2nd Floor

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-1708
Cardiology
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 510-307-2604
Case Management

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Phone numbers

Information
  • 510-307-2643
Chemotherapy/Infusion Clinic
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments
  • 510-307-3034
Chronic Conditions Outreach
Building 2, 3rd Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-307-1989
Dermatology
Building 2, 2nd Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments
  • 510-307-1540
Dietitian - Outpatient
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 4:45 p.m.
Emergency

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Phone numbers

Advice (24 hours)
  • 510-307-1555
California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Information
  • 510-307-1566
Family Medicine
Building 2, 1st Floor

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information (24 hours)
  • 510-307-1555
Gastroenterology (GI)
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments/information
  • 510-307-3027 7 days
HIV Services

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Counseling
  • 510-307-1555
HIV Hotline (24 hours, English/Spanish)
  • 510-307-2666
Head and Neck Surgery
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 510-307-2360
Health Education

Location

901 Nevin Ave, Building 1, 1st floor
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 9 a.m. to noon and 1:30 p.m. to 4:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-307-2210
Home Health Care
Building 2, 1st Floor

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-752-6675
Injection Clinic
For flu and COVID-19 vaccinations, please visit kp.org/flu for locations and hours.

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-307-2335
Internal Medicine
Building 1, 2nd Floor
Same day appointments are available for urgent care

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 7:30 p.m.
  • Saturday and Sunday, 10 a.m. to 7:30 p.m.

Phone numbers

Advice/appointments/information
  • 510-307-1555
Laboratory
Hospital Building, 1st Floor
Call requesting physician for test results or check most lab results online .

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

7 days
  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday, 8 a.m. to 4:30 p.m.
  • Sunday, 8 a.m. to 2 p.m.

Phone numbers

Information
  • 510-307-1700
Mammography

In Breast Health Clinic.
Routine mammograms for women over 40.

Location

901 Nevin Ave, Hospital Building, 1st Floor
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-307-2300
Maternal-Fetal Medicine

For a referral for consultation or ultrasound with a Maternal-Fetal Medicine/Perinatology provider or high-risk Obstetrics specialist, please contact your primary Ob/Gyn provider.

Location

901 Nevin Ave, Building 2, 2nd Floor
Richmond, CA 94801
Get directions

Phone numbers

Information
  • 510-307-1588
Memory Clinic

Location

901 Nevin Ave, Building 2, 2nd Floor
Richmond, CA 94801
Get directions

Hours

  • Monday, Wednesday, and Friday, 8:30 a.m. to 5 p.m.
  • Tuesday, Thursday, Saturday, and Sunday, Closed

Phone numbers

Information
  • 510-307-1595
Mental Health - Adult
Building 2, 3rd Floor

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Thursday, 8:30 a.m. to 5:30 p.m.
  • Friday, 8:30 a.m. to 5:15 p.m.
  • Saturday, 9 a.m. to 2 p.m.

Phone numbers

Appointments/Chemical Dependency
  • 510-307-1591
Mental Health - Child and Family

Location

901 Nevin Ave, Building 2, 3rd Floor
Richmond, CA 94801
Get directions

Phone numbers

Information
  • 501-307-1591
Nephrology
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday, Tuesday, Thursday, and Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5:30 p.m.

Phone numbers

Information
  • 510-307-2604
Neurology
Building 2, 2nd Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday, Wednesday, and Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments
  • 510-307-1595
Obstetrics/Gynecology (Ob/Gyn)
Building 2, 2nd Floor

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Advice/appointments/information
  • 510-307-1588 7 days
Occupational Health Center
Building 1, 1st Floor

Kaiser Permanente On-the-Job
Medical treatment for work-related injuries and illnesses

Location

901 Nevin Ave, Building 1, 1st Floor
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-1560
Oncology
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-307-2325
Operating Room

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Phone numbers

Admitting
  • 510-307-2765
Ophthalmology
Building 2, 2nd Floor
Vision Essentials by Kaiser Permanente

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-1530
Optical Center

Vision Essentials by Kaiser Permanente
Visit kp2020.org

by referral only

Location

901 Nevin Ave, Building 2, 2nd Floor
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:45 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Appointments/information
  • 510-307-1915
Contact lenses refill
  • 1-888-586-2020 (toll free)
Optometry
Building 2, 2nd Floor
Vision Essentials by Kaiser Permanente

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-1776
Orthopedics
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 12:30 p.m. and 1:30 to 4:45 p.m.

Phone numbers

Appointments
  • 510-307-1534
Palliative Care
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Outpatient referrals/Cancel/Information
  • 510-752-1834
Pediatrics
Building 2, 1st Floor

Telephone appointments only
Monday through Friday, 5 p.m. to 6:30 p.m.

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

Office; Holidays, 9 a.m. to 1 p.m.

  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday, 9 a.m. to 1 p.m. and 2 to 5 p.m.
  • Sunday, 9 a.m. to 1 p.m.

Phone numbers

Advice/appointments/information
  • open 24 hours
  • 510-307-1543 7 days
Pharmacy - Hospital Outpatient

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

All prescriptions

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type : Retail

Location

901 Nevin Ave, Building 1, 1st Floor
Richmond, CA 94801
Get directions

Hours

Holidays, 9 a.m. to 6 p.m.
  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 510-307-1515
Mail Order Phone
  • 1-888-218-6245 (toll free)
Pharmacy - Skyview - Temporarily Closed
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Pharmacy Type: Retail

Location

901 Nevin Ave, Building 2, 1st Floor Lobby
Richmond, CA 94801
Get directions

Phone numbers

Information/Refill
  • 510-307-1520
Mail Order Phone
  • 1-888-218-6245 (toll free)
Physical Medicine
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments
  • 510-307-1661
Podiatry
Building 1, 1st Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 12:30 p.m. and 1:30 to 4:45 p.m.

Phone numbers

Appointments
  • 510-307-1534
Poison Control

Phone numbers

Information
  • 1-800-222-1222 (toll free)
Pulmonary Clinic
Physician Offices, Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Appointments
  • 510-307-2394
Pulmonary Lab
Building 1, 2nd Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-3050
Pulmonary Medicine/Respiratory Care
Physician Offices, Building 1, 2nd Floor, Station E
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Appointments
  • 510-307-2394
Radiology - Interventional

Location

901 Nevin Ave, Hospital Building, 1st floor
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-307-2300
Radiology/Diagnostic Imaging

CT scan, MRI, nuclear medicine, ultrasound, X-ray

Hospital Building, 1st Floor, Department 14
Building 1, Department 111 (Ultrasound)

See also
Breast Health Clinic for Mammography

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday, 8:30 a.m. to 5 p.m.
  • Sunday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Appointments
  • Monday through Friday, 8:30 a.m. to 8:30 p.m.
    Saturday and Sunday, 9 a.m. to 5 p.m.
  • 510-307-2300
Rehabilitation Services

Occupational therapy, physical therapy, and speech therapy

by referral only

Location

901 Nevin Ave, Building 1, 3rd Floor
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-1551
Social Services
Hospital Building, 2nd Floor

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to noon

Phone numbers

Information
  • 510-307-2960
Sports Medicine

Location

901 Nevin Ave, Building 1, 3rd floor
Richmond, CA 94801
Get directions

Phone numbers

Information
  • 510-307-2150
Surgery - General Outpatient
Building 1, 3rd Floor
by referral only

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-307-2450
Teen Clinic

The teen clinic is designed for you and medical concerns unique to teens. We provide specialty care to adolescents with eating disorders and high-risk teen issues. We’re here to partner with you and help improve the health and well-being of our teen members.

We educate and empower you, helping you navigate the unique medical challenges of puberty and adolescence.  Arming you with knowledge of your health will help improve the transition to Young Adult Care.  Confidentiality is critical to providing a safe environment, effective partnership, and comprehensive care.

For routine adolescent primary health care, please see Pediatrics.

Location

901 Nevin Ave, Building 2, 1st Floor
Richmond, CA 94801
Get directions

Hours

  • Thursday, 8 a.m. to 5 p.m.

Phone numbers

Appointments
  • open 24 hours
  • 510-307-1543
    7 days
Travel Clinic

Location

901 Nevin Ave, Building 1, 2nd floor
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 9:30 a.m. to 3:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-307-1555
Urgent Care

Location

901 Nevin Ave, Building 2, 1st Floor, Dept 120
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, Closed
  • Saturday and Sunday, 8:30 a.m. to 5 p.m.

Phone numbers

Adult Medicine
  • 510-307-1555
Pediatrics
  • 510-307-1543
Show less

Services and amenities

Business Office
Building 1, 1st Floor

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:45 p.m.

Phone numbers

Information
  • 510-307-3009
Coordination of Benefits

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Patient Financial Services
  • 1-800-201-2123 (toll free)
Durable Medical Equipment Information

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Phone numbers

Information
  • 8:30 a.m. to 5 p.m.
  • 1-877-317-6230 (toll free) 7 days
Language Assistance
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Learn more about translation process .

Location

901 Nevin Ave
Richmond, CA 94801
Get directions
Member Outreach/Personal Physician Selection
Visit kp.org/mydoctor to select or change a personal physician online.

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

  • Monday through Friday, 8:45 a.m. to 4:45 p.m.

Phone numbers

Information
  • 510-307-2426
Member Services

Location

901 Nevin Ave, Building 2, 1st Floor
Richmond, CA 94801
Get directions

Hours

Closes at 3 p.m. on the 3rd Thursday of the month
  • Monday through Friday, 9 a.m. to 4:30 p.m.
  • Saturday and Sunday, Closed
Release of Medical Information
Services available by phone or online only

Release of Medical Information Department is available by phone, online, or email. The in-person office at this location is temporarily closed.

Email: oak-ROI@kp.org

Phone numbers

Information
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • 510-752-6026
TTY

Hours

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Volunteer Services
Building 2, 1st Floor
Call to inquire about becoming a volunteer or read about volunteering and get an application online.

Location

901 Nevin Ave
Richmond, CA 94801
Get directions

Hours

Phone numbers

Adults
  • 510-307-3181
Students
  • 510-307-3180
Show less

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Public transportation

From BART, exit at the Richmond station. The medical center is approximately three blocks away. If you're walking, turn right/east as you exit the ticket stalls. (Ignore the "Nevin" sign which takes you left/west.) Proceed for three blocks to MacDonald, then turn right to the Richmond Medical Center.

BART and AC Transit

Public transportation for Bay Area Rapid Transit (BART) and Alameda-Contra Costa Transit District (AC Transit) is subject to change. For the latest information, call TravInfo at 817-1717 (from the 408, 415, 510, 650, 707, and 925 area codes), or 817-1718 (TTY). Or visit www.transit.511.org for route, schedule and fare information for all transit services in the Bay Area.

This page was last updated on: 05/13/24