Vallejo Medical Center

Vallejo Medical Center

Hospital
Kaiser Permanente facility
975 Sereno Dr
Vallejo, CA 94589

Hours


The outpatient clinics will be closed on all major holidays, unless otherwise noted within the department.

Monday through Friday, 8 a.m. to 5 p.m.

Saturday and Sunday, Closed

Phone Numbers

Appointment and Advice Call Center

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Operator/information

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
  • Emergency is available
  • Urgent Care is not available
  • After Hours Care is available
  • Pharmacy is available

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards? )

These accessibility standards also apply to the following buildings: Vallejo Medical Center - MOB - 975 Sereno Dr, Vallejo CA 94589

kp.org/napasolano

National Provider Identifier (NPI)
1366513509
1215008461

California License Number
110000026

California License Name
Kaiser Foundation Hospital & Rehab Center - Vallejo

Vallejo IP Pharmacy - 975 Sereno Drive, Hosp Bldg
Pharmacy license: HSP 40760
Pharmacy NPI: 1629126412

Vallejo MOB 1 Pharmacy - 975 Sereno Drive, MOB 1, Floor 1
Pharmacy license: PHY 37047
Pharmacy NPI: 1851448179

Vallejo Discharge OP Pharmacy - 975 Sereno Drive, Hosp Bldg
Pharmacy license: PHY 47092
Pharmacy NPI: 1053469890

This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.

The outpatient clinics will be closed on all major holidays, unless otherwise noted within the department.
  • Monday, December 25, 2023
  • Monday, January 1, 2024
  • Monday, January 15, 2024
  • Monday, February 19, 2024
  • Monday, May 27, 2024
  • Thursday, July 4, 2024
  • Monday, September 2, 2024
  • Thursday, November 28, 2024
  • Wednesday, December 25, 2024
  • Wednesday, January 1, 2025
CCS Approved Hospital

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties

Services and amenities

Phone numbers

Information
  • 707-651-1300

Location

975 Sereno Dr
Vallejo, CA 94589
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Information
  • 1-800-924-6468 (toll free)
Continuation of Care

Location

975 Sereno Dr
Vallejo, CA 94589
Get directions

Hours

7 days
  • 8 a.m. to 4:30 p.m.

Phone numbers

Information
  • 707-651-2062

Phone numbers

Information
  • 8:30 a.m. to 5 p.m.
  • 1-877-317-6230 (toll free)

Location

975 Sereno Dr, Hospital Building, 1st floor
Vallejo, CA 94589
Get directions

Hours

  • Monday through Friday, 9 a.m. to 6 p.m.
  • Saturday and Sunday, 9 a.m. to 4 p.m.

Phone numbers

Information
  • 707-651-2361

The Health Education department offers a wide variety of health education services for patients in all stages of life. These services are evidence-based, clinically effective, and support lifestyle and health behavior change. To learn more

Location

975 Sereno Dr
Vallejo, CA 94589
Get directions

Hours

3rd Friday closed at 12:30
  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 707-651-2692
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Learn more about translation process .

Location

975 Sereno Dr
Vallejo, CA 94589
Get directions

Location

975 Sereno Dr, Security Office
Vallejo, CA 94589
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information
  • 707-651-3630

Personal Physician Selection

Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctor 

Hours

  • Closed

Phone numbers

Information
  • 1-877-988-7868 (toll free)

Benefits and Health Plan coverage information, forms and brochures

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free) 7 days, 24 hours, closed holidays
Information
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616 (toll free)
Please go to Member Services Contact Center listing for phone services.

Location

975 Sereno Dr, Medical Office Building, 2nd floor, Room 206
Vallejo, CA 94589
Get directions

Hours

Closed at 3 p.m. on 3rd Thursdays of each month.
  • Monday through Friday, 9 a.m. to 4:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 1-800-464-4000 (toll free)

Location

975 Sereno Dr
Vallejo, CA 94589
Get directions

Phone numbers

Information
  • 707-651-2520
Formerly Business Office

Location

975 Sereno Dr
Vallejo, CA 94589
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-651-3530

Phone numbers

Toll-free
  • 1-800-222-1222
Medical Secretaries
Medical Records/Disability and form requests.

Location

975 Sereno Dr
Vallejo, CA 94589
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-651-1359

Medical Secretaries

Fees may apply

Location

975 Sereno Dr
Vallejo, CA 94589
Get directions

Hours

  • Monday through Friday, 8:45 a.m. to 12:30 p.m. and 1:30 p.m. to 4:45 p.m.

Phone numbers

Information
  • 707-651-1359

Location

975 Sereno Dr
Vallejo, CA 94589
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 707-651-3630

Our mission is to provide compassionate spiritual support to patients, family members, friends and staff of all religious traditions and those who have no faith affiliation.

Our Spiritual Care Team is trained to provide holistic spiritual care to people of all faiths, including those who without any religious affiliation. This compassionate team is composed of professional chaplains, intern chaplains, spiritual support volunteers and Eucharistic ministers. Whatever their own religious beliefs may be, the members of our Spiritual Care Team respect the faith and conviction of every patient they serve and will never try to sway anyone to a specific point of view.

Location

975 Sereno Dr
Vallejo, CA 94589
Get directions

Hours

Phone numbers

Information
  • 707-651-4290

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Hours: Monday through Friday, 7:30 a.m. to 5 p.m.

Location

975 Sereno Dr
Vallejo, CA 94589
Get directions

Phone numbers

Information
  • 707-651-2357

975 Sereno Dr
Vallejo, CA 94589
Get directions

Emergency and after-hours care

See Adult Medicine, Pediatrics, or Women's Health Center

After-hours Adult and Family Medicine :
  • Monday through Friday, 5 p.m. to 7 p.m.
  • Saturday and Sunday, 8:30 a.m. to 5 p.m.
  • Holiday hours, 8:30 a.m. to 5 p.m.
by appointment only

Phone numbers

Adult Medicine
  • 707-651-1025
Pediatrics
  • 707-651-1025
Women's Health (Ob/Gyn)
  • 707-651-1031

Hours

7 days
  • open 24 hours

Phone numbers

Advice (24 hours)
  • 707-651-1025

Holiday hours:

  • 8:30 a.m. to 5 p.m.

After-hours Pediatrics:

  • Saturday and Sunday, 10 a.m. to 2 p.m.

Pediatric Telephone Appointments:

  • Saturday and Sunday, 9 a.m. to 4:30 p.m.
by urgent care

Phone numbers

Advice (24 hours)/after-hours/appointments
  • 707-651-1025

Pharmacy services

Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

New prescriptions, refills, and consultations. Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Pharmacy Special Hours:

Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: CLOSED
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: CLOSED
Day after New Year, 1/2: Regular hours

Hours

Holidays, Closed
  • Monday through Friday, 8 a.m. to 7 p.m.
  • Saturday, 9 a.m. to 5 p.m.
  • Sunday, Closed

Phone numbers

Information/Refill
  • 707-651-1101
Mail Order Phone
  • 1-888-218-6245 (toll free)

New prescriptions, refills, and consultations

Pharmacy Type: Retail

Pharmacy Special Hours:

Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: Regular hours
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: Regular hours
Day after New Year, 1/2: Regular hours

Hours

  • Open 24 hours

Phone numbers

Information/Refill
  • 707-651-1103
Mail Order Phone
  • 1-888-218-6245 (toll free)

Departments and specialties

Acupuncture Clinic, Adult Medicine, Advice Nurse, After Hours Care, Allergy/Immunology, Anesthesiology, Anticoagulation (Coumadin) Clinic, Appointment and Advice Call Center, Audiology, Cardiology, Chronic Conditions/Case Management, Dermatology, ECHO - Echocardiography, EEG - Electroencephalography, EKG (Electrocardiography), EMG - Electromyography, Emergency, Endocrinology, Enterostomal Therapy, Family Medicine, Gastroenterology (GI), HIV Services, Hand Therapy, Head and Neck Surgery, Hearing Center, Holter Monitor, Immunization Information - Pediatrics, Infusion Clinic, Injection Clinic/Immunizations - Adult, Injection Clinic/Immunizations - Child, Kaiser Foundation Rehabilitation Center (KFRC), Labor and Delivery, Laboratory, Memory Clinic, Musculoskeletal Clinic, Nephrology, Neurology, Nuclear Medicine, Nutrition, Occupational Health Center, Occupational Therapy, Oncology, Orthopedics, Pacemaker Clinic, Pain Medicine, Palliative Care, Pediatrics, Perioperative Medicine Clinic, Pharmacy 1, Pharmacy-Vallejo Discharge OP, Physical Medicine and Rehabilitation, Physical Therapy Outpatient Clinic, Podiatry, Pulmonary, Radiology/Diagnostic Imaging, Respiratory Therapy, Rheumatology, Skilled Nursing Facility, Sleep Clinic, Social Services, Special Procedures, Speech Therapy, Spine Clinic, Sports Medicine, Surgery Clinic, Surgery Scheduling, Teen Clinic, Travel immunizations - Adults, Treadmill, Urology, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry, Women's Health Center (Ob/Gyn)

Services and amenities

Coordination of Benefits, Discharge Planning, Gift Shop, Health Education, Language Assistance, Lost and Found, Member Services, Outside Referral, Patient Financial Services, Release of Medical Information, School/Camp forms, Security, Spiritual Care, Volunteer Services
Park Place Shopping Center
1761 Broadway
Vallejo, CA 94589
Get directions

Departments and specialties

Home Health Care, Hospice, Psychiatry
800 Sereno Dr
Vallejo, CA 94589
Get directions

Departments and specialties

Addiction Medicine Recovery Services (AMRS)
975 Sereno Drive
Vallejo, CA 94589-2441
Get directions

Emergency and after-hours care

Departments and specialties

Emergency care

Map begins Use my location
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Resources

Quality and Safety

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

This page was last updated on: 07/29/24