Santa Rosa Medical Center

Santa Rosa Medical Center
Hospital
Kaiser Permanente facility
401 Bicentennial Way
Santa Rosa, CA 95403
707-393-4000

Resources

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  • open 24 hours
Emergency services, 7 days

Advice (24 hours)/appointments

  • 707-393-4044

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Consejos (24 horas)

  • 707-393-2482 (707-393-CITA)

Operator/information

  • 707-393-4000

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is available
  • Urgent Care is available
  • After Hours Care is available
  • Pharmacy is available
Map ends

About this facility


Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic accessibility standards

These accessibility standards also apply to the following buildings: address(s).

Medical Office Building West and Medical Office Building East - 401 Bicentennial Way, Santa Rosa, CA 95403 meets the following Accessibility standards:
Accessibility: P,EB,IB,R,E,T
(What are accessibility standards? )

kp.org/santarosa

National Provider Identifier (NPI)
1407925928
1104996933

California License Number
110000213

California License Name
Kaiser Foundation Hospital - Santa Rosa

Santa Rosa 1 West OP Pharmacy - 401 Bicentennial Way, MOB 1, Floor 1
Pharmacy license: PHY 22113
Pharmacy NPI: 1720135056

Santa Rosa Discharge Pharmacy - 401 Bicentennial Way, Hosp Bldg, Floor 1, Room 1143
Pharmacy license: PHY 55593
Pharmacy NPI: 1447606819

Santa Rosa IP Pharmacy - 401 Bicentennial Way, Hosp Bldg
Pharmacy license: HSP 36107
Pharmacy NPI: 1780732503

Santa Rosa MOB 4 Stein OP Pharmacy - 3925 Old Redwood Highway, Floor 1
Pharmacy license: PHY 46492
Pharmacy NPI: 1982752721

Santa Rosa MOB 5 Pharmacy - 3975 Old Redwood Highway, MOB 5, Floor 2
Pharmacy license: HSP 48856
Pharmacy NPI: 1053548230

Santa Rosa MOB-6 Mercury Way Pharmacy - 2240 Mercury Way, MOB 6, Floor 1
Pharmacy license: PHY 55988
Pharmacy NPI: 1548762263

Santa Rosa Oncology Pharmacy - 401 Bicentennial Way, MOB West One
Pharmacy license: PHY 46089
Pharmacy NPI: 1285782011

This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.
Quality and Safety
Get more information about measuring quality and patient safety at Kaiser Permanente.

Emergency and urgent care

After-hours Care
Hours:
  • Monday through Friday, 5:30 p.m. to 7:30 p.m.
  • Saturday, Sunday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 4:30 p.m.
by appointment only

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Phone numbers

Adult Medicine
  • 707-393-4044
Consejos/Citas en Espanol (24 horas)
  • 707-393-2482 (707-393-CITA)
Pediatrics
  • 707-393-4033
Emergency Services

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Advice (24 hours)
  • 707-393-4044
California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Consejos (24 horas)
  • 707-393-2482 (707-393-CITA)
Urgent Care

Urgent Care Clinic in Santa Rosa is a fully walk-up department.
Walk-in time slots are limited and filled in-person and on a first-come / first-serve basis.
We see all patients until the appointment slots are full.  At which time, patients will be advised to come back the next day, contact their primary care physician’s office, or go to the Emergency Department. 
We are here to assist you with minor injuries and minor medical problems, that require prompt medical attention, usually within 24 to 48 hours, but not an emergency medical condition.  
Visit our urgent care flyer to learn more.

by urgent care

Location

401 Bicentennial Way, Medical Office Building 1, Ste 140
Santa Rosa, CA 95403
Get directions

Hours

Holidays, 8:30 a.m. to 5 p.m.
  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 8:30 a.m. to 5 p.m.

Phone numbers

Adult Appointments/Advice
  • 707-393-4044
Pediatrics Appointments/Advice
  • 707-393-4033
Show less

Pharmacy services

Pharmacy - Medical Office Building 1, 1st Floor
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Location

401 Bicentennial Way, Medical Office Building 1, 1st Floor
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 7 p.m.

Phone numbers

Information/Refill
  • 707-393-4180
Mail Order Phone
  • 1-888-218-6245 (toll free)
Show less

Departments and specialties

Admitting

Location

401 Bicentennial Way, Hospital Building, Lobby
Santa Rosa, CA 95403
Get directions

Hours

7 days, closed 11 p.m. to 6 a.m.
  • 6 a.m. to 11 p.m.

Phone numbers

Information (option 4)
  • 707-393-4666
Adult Medicine - 401 Bicentennial Way, Santa Rosa

Adult & Family Medicine is a primary care medicine specialty and consists of physicians and nurse practitioners who serve as your primary care provider (PCP), and offer personal, comprehensive and quality care for you and your entire family.
As family medicine physicians, we are trained to care for newborns, children, adults, and seniors, which mean we can provide continuous care for you and your family throughout your lives. Our physicians are board certified in Family Medicine or Internal Medicine – and many are also certified in Pediatrics.

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

Evening and After-hours Care:

  • Hours: Monday through Friday, 5:30 p.m. to 7:30 p.m.; holidays, 8:30 a.m. to 4:30 p.m.

Weekend After-hours Care:

  • Hours: Saturday, Sunday, 8:30 a.m. to 12:20 p.m. and 1:30 p.m. to 4:30 p.m.

Weekdays:

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Advice (24 hours)/appointments/messages
  • 707-393-4044
Consejos (24 horas)
  • 707-393-2482 (707-393-CITA)
Adult Medicine - 8499 Old Redwood Hwy, Windsor
Hours: Hours are limited, please call to schedule

Location

8499 Old Redwood Hwy
Windsor, CA 95492
Get directions

Phone numbers

Advice (24 hours)/appointments/messages
  • 707-393-4044
Advice Nurse
If you need help determining whether or not you need to see a physician or if you need quick medical advice, you can start by speaking to an Advice Nurse. Advice nurses can help by scheduling an appointment, providing you answers to simply questions or if needed sending a message to your primary care physician. Advice Nurses are available 24 hours a day, 7 days a week.

Phone hours: 7 days, 24 hours

Hours

7 days
  • open 24 hours

Phone numbers

Consejos
  • 707-383-2482
Family Medicine
  • 707-393-4044
Ob/Gyn
  • 707-393-4081
Pediatrics
  • 707-393-4033
After-hours Care
Hours:
  • Monday through Friday, 5:30 p.m. to 7:30 p.m.
  • Saturday, Sunday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 4:30 p.m.
by appointment only

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Phone numbers

Adult Medicine
  • 707-393-4044
Consejos/Citas en Espanol (24 horas)
  • 707-393-2482 (707-393-CITA)
Pediatrics
  • 707-393-4033
Allergy Injections/Testing

We are dedicated to providing our members with the most effective evaluation and therapy of their allergic conditions, including asthma. Allergy physician appointments are on a referral basis. We provide allergy appointments, allergy skin testing for pollens, environmentals and stinging insects, specific drug challenges (lidocaine and MMR), pulmonary function tests and allergy immunotherapy (allergy shots).

by referral only

Location

401 Bicentennial Way, Medical Office Building 1
Santa Rosa, CA 95403
Get directions

Hours

Shot hours:
  • Monday and Friday, 8:45 a.m. to 12:30 p.m. and 1:30 to 4:45 p.m.
  • Tuesday, 7:15 a.m. to 12:30 p.m. and 1:30 to 3:15 p.m.
  • Wednesday, 11 a.m. to 2 p.m. and 3 to 6:15 p.m.

Phone numbers

Advice/appointments/information/messages
  • 707-393-4130
Anesthesiology

The Department of Anesthesiology includes physicians (anesthesiologists), nurse anesthetists, and anesthesia technicians working very closely together as an Anesthesia Care Team. We consider it a great privilege to take care of you at this important time and will use a wide variety of state-of-the-art techniques to ensure a safe and comfortable surgical experience.

Call the hospital operator and ask to have the anesthesiologist paged.

Location

401 Bicentennial Way, Medical Office Building 2
Santa Rosa, CA 95403
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 707-393-4000
Asthma Care Management
Chronic Conditions Management Program

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4 p.m.

Phone numbers

Information
  • 707-393-3689
Audiology

If you’re having trouble hearing, your not alone. Millions of Americans of all ages have hearing loss. As a Kaiser Permanente member, you can have your hearing checked by one of our licensed audiologists. Our licensed audiologists are also available to assist your physician in diagnosing balance problems and tinnitus management.

Location

401 Bicentennial Way, Medical Office Building 2, Suite 180
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments/messages
  • 707-566-5201
Blood Presssure Clinic
Chronic Conditions Management Program

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Saturday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-393-3321
Breast Care Center

The Kaiser Permanente Santa Rosa Breast Care Center is a comprehensive breast program dedicated to providing compassionate expert care. Opened in 1994, it was originally known as the Kira Skidmore Breast Care Center. In July 2011, it was renamed the Kaiser Permanente Santa Rosa Breast Care Center. In addition, our radiology department became an accredited Breast Imaging Center of Excellence through the American College of Radiology in 2012.

by referral only

Location

401 Bicentennial Way, Medical Office Building 2, 2nd Floor, Ste. 270
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-393-4698
Cardiac Lab Services (EKG)

Includes EKG, ECHO, cardiac monitors, and treadmill testing. Walk-in for EKG only. ECHO, cardiac monitors, and treadmill testing by appointment only.

by referral only

Location

401 Bicentennial Way, Medical Office Building 2
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-393-4232
Cardiology

The Cardiology Department at Kaiser Permanente Santa Rosa consists of board certified cardiologists ready to address your cardiac needs. Our goal is prevention of heart disease using a variety of modalities including medication, life style counseling, and a multitude of diagnostic tests.

by referral only

Location

401 Bicentennial Way, Medical Office Building 2
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/Information
  • 707-571-3755
Chemical Dependency

Location

Santa Rosa Psychiatry and Chemical Dependency Offices, 3554 Round Barn Blvd, Suite 100
Santa Rosa, CA 95403
Get directions

Hours

  • Monday, Wednesday, and Friday, 8:30 a.m. to 5:30 p.m.
  • Tuesday and Thursday, 8:30 a.m. to 7 p.m.

Phone numbers

After-hours/Weekends
  • 707-571-3835
Information
  • 707-571-3835
Chronic Pain

Location

Santa Rosa Chronic Pain, Endocrinology, and Neurology, 3559 Round Barn Blvd
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:20 p.m. and 1:20 to 5 p.m.

Phone numbers

Appointments/Cancellations/Information
  • 707-571-3921
Complex Chronic Management Programs
Chronic Conditions Management Program

Outpatient Social Workers/RNs

Location

401 Bicentennial Way, Medical Office Building 2
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 6 p.m.
  • Saturday, 9:30 a.m. to 5:30 p.m.

Phone numbers

Information
  • 707-393-3151
Congestive Heart Failure Care Management
Chronic Conditions Management Program
by referral only

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Information
  • 707-393-3174
Cosmetic Surgery and Services

Kaiser Permanente Santa Rosa offers cosmetic services for both Kaiser Permanente and non-Kaiser Permanente cosmetic patients.  As part of one of the largest integrated cosmetic practices in Northern California, our clinic is composed of experienced health care professionals including plastic surgeons, facial plastic surgeons, dermatologists, estheticians, nurses, and support staff who are ready to help you achieve your individual cosmetic goals.

Location

Hearing Center, Plastic Surgery and Cosmetic Services, 3333 Mendocino Ave, Suite 130
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments/Cancellations/Information
  • 707-566-5288
Dermatology

In the dermatology department we take care of patients medical problems involving the skin, hair, and nails. We are also experts in the use of cosmetic skin treatments such as Botox, Restylane, laser procedures for the skin, leg vein treatment, and chemical peels. We perform surgery to remove skin cancer and non-cancerous growths.

by referral only

Location

Santa Rosa Mercury Way Medical Office, 2240 Mercury Way, 3rd Floor, Suite 38
Santa Rosa, CA 95407
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/messages
  • 707-570-3440
Diabetes Program
Chronic Conditions Management Program

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Thursday, 8:30 a.m. to 6 p.m.
  • Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-393-3457
Emergency Services

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Advice (24 hours)
  • 707-393-4044
California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Consejos (24 horas)
  • 707-393-2482 (707-393-CITA)
Endocrinology

Location

Santa Rosa Chronic Pain, Endocrinology, and Neurology, 3559 Round Barn Blvd
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:20 p.m. and 1:20 to 5 p.m.

Phone numbers

Appointments/Cancellations/Information
  • 707-571-3957
Family Medicine - Anticoagulation

The Anticoagulation Service is committed to providing professional pharmaceutical care and excellent service. Please feel free to call us with any questions or concerns.

by referral only

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5:30 p.m.

Phone numbers

Information
  • 707-566-5929
Family Medicine - Subspecialties

Cardiology, gastroenterology (GI), nephrology, oncology, pulmonary disease, and rheumatology services

by referral only

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Phone numbers

Appointments/information
  • 707-393-4008
Gastroenterology (GI)

The gastroenterology department at Kaiser Permanente Santa Rosa Medical Center offers diagnostic services and treatment for the entire spectrum of problems faced by those with stomach and intestinal issues.

by referral only

Location

Medical Office Building 5, 3975 Old Redwood Hwy, Suite 152
Santa Rosa, CA 95403
Get directions

Hours

Closed for lunch, 12:00 noon to 1:00 p.m.
  • Monday through Friday, 8 a.m. to noon and 1 to 4:30 p.m.

Phone numbers

Appointments/Information
  • 707-566-5875
Geriatric Medicine

Location

Santa Rosa Mercury Way Medical Office, 2240 Mercury Way, 1st Floor, Suite 16
Santa Rosa, CA 95407
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 707-393-3340
HIV Services
by referral only

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

HIV coordinator
  • 707-393-4837
Head and Neck Surgery

The head and neck surgery department, also known as otolaryngology, offers board certified specialists able to care for the complex needs faced by the patients with issues concerning the ears, throat, sinuses and neck.

by referral only

Location

401 Bicentennial Way, Medical Office Building 2
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/messages
  • 707-393-3154
Fax
  • 707-393-4322
Home Health Care
Affiliated Home Health Agency
Referral to this facility or service may be required.
National Provider Identifier (NPI): 1104996933

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

7 days
  • 8:30 a.m. to 5 p.m.

Phone numbers

After-hours
  • 707-393-4044
Information
  • 707-566-5488
Infectious Disease
by referral only

Location

401 Bicentennial Way, Medical Office Building 1, Suite 250
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 707-393-4044
Laboratory - Medical Office Building 1 - 2nd Floor
Call requesting practitioner for test results or check lab results online at kp.org .

Location

401 Bicentennial Way, Medical Office Building 1, 2nd Floor
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 6 a.m. to 7 p.m.
  • Saturday and Sunday, 6 a.m. to 3 p.m.

Phone numbers

Information
  • 707-393-4650
Nephrology

A nephrologist is a physician who has been educated and trained in kidney diseases, kidney transplantation, and dialysis therapy. Nephrology is classified as an internal medicine subspecialty.

by referral only

Location

401 Bicentennial Way, Medical Office Building 2
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/Information
  • 707-393-4194
Nutrition
By physician or nurse practitioner referral only.
by referral only

Location

Medical Office Building 4, 3925 Old Redwood Hwy, Medical Office Building 5, Suite 152
Santa Rosa, CA 95403
Get directions

Phone numbers

Appointments/Information
  • 707-393-4167
Obstetrics/Gynecology (OB-Gyn)

Location

401 Bicentennial Way, Medical Office Building 1
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice(24 hours)/appointments/messages
  • 707-393-4081
Consejos
  • 707-393-2482 (707-393-CITA)
Occupational Medicine

Location

Medical Office Building 5, 3975 Old Redwood Hwy, Suite 152
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments/Cancellations/Information
  • 707-566-5555
Oncology/Hematology

Kaiser Permanente Santa Rosa Oncology department is here to support you. Our multi-disciplinary team of Medical Oncologists, Nurse Navigators, Oncology Certified Registered Nurses, Social Worker, Dietitian, Pharmacists, and Medical Assistants are here to provide you with comprehensive care.

by referral only

Location

401 Bicentennial Way, Medical Office Building 1
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/Information
  • 707-571-3755
Ophthalmology

Our eye departments are staffed with board certified ophthalmologists and optometrists.  They provide eye care Monday through Friday in our offices and emergency eye services 24 hours a day, 7 days a week.  After hours emergency eye services are usually accessed through our emergency department.

by referral only

Location

Medical Office Building 4, 3925 Old Redwood Hwy, Suite 145
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/Cancellations/Information
  • 707-566-5222
Optometry

Our staff of trained professionals, in conjunction with the ophthalmology department , uses advanced technology to evaluate your vision and to diagnose and treat ocular disease.

Location

Medical Office Building 4, 3925 Old Redwood Hwy, Suite 141
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Saturday, 8:30 a.m. to 12:15 p.m. and 1:15 to 5 p.m.

Phone numbers

Information
  • 707-566-6060
Orthopedic Surgery
by referral only

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:15 p.m. and 1:15 p.m. to 5 p.m.

Phone numbers

Appointments/messages
  • 707-393-4080
Fax
  • 707-393-4559
Orthopedics

The orthopedic surgery department offers board certified orthopedic surgeons including one hand specialist. These skilled surgeons address and treat the entire spectrum of fractures and musculoskeletal disorder which afflict our patients.

by referral only

Location

401 Bicentennial Way, Medical Office Building 1, Suite 120
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:15 p.m. and 1:15 to 5 p.m.

Phone numbers

Appointments/Cancellations/Information
  • 707-393-4080
Palliative Care

Location

Santa Rosa Mercury Way Medical Office, 2240 Mercury Way, 1st Floor, Suite 16
Santa Rosa, CA 95407
Get directions

Phone numbers

Information
  • 707-393-4482
Pediatrics

Location

Medical Office Building 4, 3925 Old Redwood Hwy
Santa Rosa, CA 95403
Get directions

Hours

Drop-in Immunization Clinic Hours: Monday through Friday, 9:00 a.m. to 12:30 p.m. and 1:30 to 4 p.m.

Pediatric Clinic:
  • Monday through Friday, 8:30 a.m. to 6 p.m.

Phone numbers

Advice (24 hours)/Appts./Msgs
  • 707-393-4033
Perioperative Medicine (POM)

The Perioperative Medicine (POM) Clinic is a division of the Department of Anesthesiology that is staffed by physicians specializing in hospital based medicine and physician assistants (PAs) who have been given special training in evaluating and preparing patients for surgery. These clinicians work closely with the Department of Anesthesiology to evaluate and prepare patients for surgery. As part of your evaluation you may expect that your POM clinician will:

  • Review your medical history and medications
  • Review pertinent medical tests
  • Order any additional medical tests  necessary to make sure it is safe to proceed with surgery
  • Communicate any concerns that may arise to your anesthesiologist and/or surgeon, as appropriate
by referral only

Location

401 Bicentennial Way, Medical Office Building 2, Suite 320
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 707-393-4555
Pharmacy - Medical Office Building 1, 1st Floor
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Location

401 Bicentennial Way, Medical Office Building 1, 1st Floor
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 7 p.m.

Phone numbers

Information/Refill
  • 707-393-4180
Mail Order Phone
  • 1-888-218-6245 (toll free)
Plastic Surgery
by referral only

Location

Hearing Center, Plastic Surgery and Cosmetic Services, 3333 Mendocino Ave, Suite 130
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments/Cancellations/Information
  • 707-566-5288
Podiatry/Foot and Ankle Surgery
by referral only

Location

Santa Rosa Mercury Way Medical Office, 2240 Mercury Way, 1st Floor, Suite 18
Santa Rosa, CA 95407
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments/Cancellations/Information
  • 707-570-3120
Poison Control

Phone numbers

Information
  • 1-800-222-1222 (toll free)
Psychiatry - Adult

Location

Santa Rosa Psychiatry and Chemical Dependency Offices, 3554 Round Barn Blvd, Suite 100
Santa Rosa, CA 95403
Get directions

Hours

  • Monday, Wednesday, and Friday, 8:30 a.m. to 5:30 p.m.
  • Tuesday and Thursday, 8:30 a.m. to 7 p.m.

Phone numbers

Appointments/Cancellations/Information
  • 707-571-3778
Psychiatry - Child and Family

Location

3558 Round Barn Blvd, Suite 106
Santa Rosa, CA 95403
Get directions

Hours

  • Monday, Wednesday, and Friday, 8:30 a.m. to 5:30 p.m.
  • Tuesday and Thursday, 8:30 a.m. to 7 p.m.

Phone numbers

Appointments/Cancellations/Information
  • 707-571-3778
Pulmonology
by referral only

Location

401 Bicentennial Way, Medical Office Building 2
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/information
  • 707-393-4008
Radiology/Diagnostic Imaging
All radiologists in the medical imaging department are board-certified by the American Board of Radiology. Mammography at stereotactic biopsies of the breast is available at both Santa Rosa and at Rohnert Park sites and is accredited by the American College of Radiology. Multiple radiologists are present each working day, a radiologist comes into the hospital each holiday and weekend day, and radiologists are on-call 24 hours a day, every day of the year. We offer CT, MRI, radionuclide imaging (nuclear medicine), ultrasonography, image-guided biopsies and image-guided catheteric drainages. Our nurses, technologists and radiologists are all well-trained and highly experienced with medical imaging. The medical imaging department includes over 150 staff members and radiologists

Specialty services by appointment only: Fluoroscopy, CAT Scan, MRI, Nuclear Medicine, Ultrasound

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

After Hours: STAT/URGENT X-Ray requests only
Weekends: STAT/URGENT X-Ray requests only
Radiology (X-Ray) - No appointments necessary; Hours:
  • Monday through Friday, 7:30 a.m. to 7:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Scheduling/ information Telephone
  • 707-566-5560
Rheumatology

Rheumatology, is the medical subspecialty that deals with inflammatory and degenerative diseases of muscles and joints.  Patients are referred to the Rheumatologist by other physicians for consultation and sometimes the Rheumatologist will follow these patients for their joint or muscle problem.

  • Arthritis
  • Gout
  • Osteoarthritis
  • Polymyalgia Rheumatica
  • Rheumatoid Arthritis
  • Systemic Lupus
  • Arthritis Foundation
by referral only

Location

401 Bicentennial Way, Medical Office Building 2
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments/messages
  • 707-393-4008
STD Testing
Self-referral

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

HIV and STD Testing English
  • 707-393-4874
HIV and STD Testing Spanish
  • 707-393-4874
Sleep Medicine

The Kaiser Permanente Santa Rosa Sleep Medicine department is dedicated to the diagnosis and treatment of sleep apnea and other sleep disorders.

by referral only

Location

401 Bicentennial Way, Medical Office Building 2
Santa Rosa, CA 95403
Get directions

Hours

After hours:
Monday, Wednesday, Friday, 5:15 p.m. to 8:00 p.m.; Tuesday, 5:15 p.m. to 7:30 p.m.

Office Hours:

  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Appointments/Information
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • 707-571-3755
Social Services (Coordination of Care)

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday, 8 a.m. to 4:30 p.m.
  • Tuesday and Friday, 8 a.m. to 6 p.m.
  • Saturday, 10:30 a.m. to 6 p.m.

Phone numbers

Appointments/information
  • 707-393-3151
Special Needs Program

Location

401 Bicentennial Way, Medical Office Buildings 1 and 2
Santa Rosa, CA 95403
Get directions

Hours

  • Monday, 8 a.m. to 4:30 p.m.
  • Tuesday, 8 a.m. to 6 p.m.
  • Saturday, 9:30 a.m. to 5:30 p.m.

Phone numbers

Information
  • 707-393-4860
Sports Medicine

Location

Medical Office Building 5, 3975 Old Redwood Hwy, Suite 152
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments/Cancellations/Information
  • 707-566-5557
Supportive Care Services/Life Care Planning

Location

401 Bicentennial Way, Medical Office Building 1
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 707-393-4482
Surgery

The Surgery Department offers a broad spectrum of surgical services provided by American Board of Surgery certified General and Vascular surgeons. We handle a large volume of both routine and complex surgical problems, including breast cancer, diseases of the gastrointestinal tract, hernia repair, lung cancer and blood vessel/circulatory disorders. There is a surgeon on-call 24 hours a day, 7 days a week.

by referral only

Location

401 Bicentennial Way, Medical Office Building 2, 2nd Floor Ste. 270
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:15 p.m. and 1:15 to 5 p.m.

Phone numbers

Advice/appointments/messages
  • 707-393-4090
Urgent Care

Urgent Care Clinic in Santa Rosa is a fully walk-up department.
Walk-in time slots are limited and filled in-person and on a first-come / first-serve basis.
We see all patients until the appointment slots are full.  At which time, patients will be advised to come back the next day, contact their primary care physician’s office, or go to the Emergency Department. 
We are here to assist you with minor injuries and minor medical problems, that require prompt medical attention, usually within 24 to 48 hours, but not an emergency medical condition.  
Visit our urgent care flyer to learn more.

by urgent care

Location

401 Bicentennial Way, Medical Office Building 1, Ste 140
Santa Rosa, CA 95403
Get directions

Hours

Holidays, 8:30 a.m. to 5 p.m.
  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 8:30 a.m. to 5 p.m.

Phone numbers

Adult Appointments/Advice
  • 707-393-4044
Pediatrics Appointments/Advice
  • 707-393-4033
Urology

We have board certified urologists serving the members of Kaiser Permanente Santa Rosa. Please click for a list of our Urologist’s My Doctor Online homepages and learn more about your urologic condition.

by referral only

Location

401 Bicentennial Way, Medical Office Building 2
Santa Rosa, CA 95403
Get directions

Hours

Closed holidays
  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments/messages
  • 707-393-4064
Fax
  • 707-393-4872
Show less

Services and amenities

Business Office

Location

401 Bicentennial Way, Hospital, 1st Floor
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-393-4690
Gift Shop

Location

401 Bicentennial Way, Hospital, 1st Floor
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, 10 a.m. to 4 p.m.

Phone numbers

Information
  • 707-393-4643
Language Assistance
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Learn more about translation process .

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions
Maternal Child Health

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 707-393-4000
Labor & Delivery
  • 707-393-4632
Pediatrics
  • 707-393-4630
Postpartum
  • 707-393-4630
Member Outreach (Personal Pysician Selection)

Information and assistance in choosing a personal physician and facility tours. Online at kp.org/mydoctor

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Information
  • 707-393-3186
Member Service Contact Center
Phone hours: 7 days, 24 hours, closed holidays

Hours

7 days
  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 7 a.m. to 3 p.m.

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • open 24 hours
  • 1-800-464-4000 (toll free)
Information
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616 (toll free)
Member Services

Location

3558 Round Barn Blvd, Ste 106
Santa Rosa, CA 95403
Get directions

Hours

Closed at 3 p.m. on 3rd Thursdays of each month

  • Monday through Friday, 9 a.m. to 4:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Chinese
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free)
Spanish
  • 1-800-788-0616 (toll free)
TTY
  • 1-800-777-1370 (toll free)
Release of Medical Information-Temporarily closed
Release of Medical Information is closed to walk-up traffic until further notice. Assistance is still available via Telephone or email.

Email: SRO.ROI@kp.org

Location

3558 Round Barn Blvd, Suite 112
Santa Rosa, CA 95403
Get directions

Phone numbers

Information/Disability Claims
  • 707-571-3770
Spanish-Language Services

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Phone numbers

Advice/appointments (consejos/citas)
  • 707-393-2482 (707-393-CITA)
Information
  • 1-800-788-0616 (toll free)
TTY

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Travel Clinic

The Travel Health Department provides members with information and advice about international travel.
The best way to stay healthy on your trip is to plan before you go. If you are planning to travel to another country, contact the Travel Department at least 6 weeks before you leave so you will have time for shots that you may need to get ahead of time. Also ask if there are any medications, precautions, or extra safety steps that you should take.

Location

401 Bicentennial Way, Medical Office Building 2
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Advice/appointments/messages
  • 707-393-4343
Volunteer Services

For more information about volunteer services, Click Here

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Phone numbers

Information
  • 707-393-4595
Show less

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Emergency and urgent care

After-hours Care
Hours:
  • Monday through Friday, 5:30 p.m. to 7:30 p.m.
  • Saturday, Sunday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 4:30 p.m.
by appointment only

Phone numbers

Adult Medicine
  • 707-393-4044
Consejos/Citas en Espanol (24 horas)
  • 707-393-2482 (707-393-CITA)
Pediatrics
  • 707-393-4033
Emergency Services

Hours

7 days
  • open 24 hours

Phone numbers

Advice (24 hours)
  • 707-393-4044
California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Consejos (24 horas)
  • 707-393-2482 (707-393-CITA)
Urgent Care

Urgent Care Clinic in Santa Rosa is a fully walk-up department.
Walk-in time slots are limited and filled in-person and on a first-come / first-serve basis.
We see all patients until the appointment slots are full.  At which time, patients will be advised to come back the next day, contact their primary care physician’s office, or go to the Emergency Department. 
We are here to assist you with minor injuries and minor medical problems, that require prompt medical attention, usually within 24 to 48 hours, but not an emergency medical condition.  
Visit our urgent care flyer to learn more.

by urgent care

Hours

Holidays, 8:30 a.m. to 5 p.m.
  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 8:30 a.m. to 5 p.m.

Phone numbers

Adult Appointments/Advice
  • 707-393-4044
Pediatrics Appointments/Advice
  • 707-393-4033
Show less

Pharmacy services

Pharmacy - Medical Office Building 1, 1st Floor
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Hours

  • Monday through Friday, 8 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 7 p.m.

Phone numbers

Information/Refill
  • 707-393-4180
Mail Order Phone
  • 1-888-218-6245 (toll free)
Show less

Departments and specialties

Admitting, Adult Medicine - 401 Bicentennial Way, Santa Rosa, After-hours Care, Allergy Injections/Testing, Anesthesiology, Asthma Care Management, Audiology, Blood Presssure Clinic, Breast Care Center, Cardiac Lab Services (EKG), Cardiology, Complex Chronic Management Programs, Congestive Heart Failure Care Management, Diabetes Program, Emergency Services, Family Medicine - Anticoagulation, Family Medicine - Subspecialties, HIV Services, Head and Neck Surgery, Home Health Care, Infectious Disease, Laboratory - Medical Office Building 1 - 2nd Floor, Nephrology, Obstetrics/Gynecology (OB-Gyn), Oncology/Hematology, Orthopedic Surgery, Orthopedics, Perioperative Medicine (POM), Pharmacy - Medical Office Building 1, 1st Floor, Pulmonology, Radiology/Diagnostic Imaging, Rheumatology, STD Testing, Sleep Medicine, Social Services (Coordination of Care), Special Needs Program, Supportive Care Services/Life Care Planning, Surgery, Urgent Care, Urology

Services and amenities

Business Office, Gift Shop, Language Assistance, Maternal Child Health, Member Outreach (Personal Pysician Selection), Spanish-Language Services, TTY, Travel Clinic, Volunteer Services
Hearing Center, Plastic Surgery and Cosmetic Services
3333 Mendocino Ave
Santa Rosa, CA 95403
Get directions

Departments and specialties

Cosmetic Surgery and Services, Plastic Surgery
Medical Office Building 4
3925 Old Redwood Hwy
Santa Rosa, CA 95403
Get directions

Departments and specialties

Nutrition, Ophthalmology, Optometry, Pediatrics
Medical Office Building 5
3975 Old Redwood Hwy
Santa Rosa, CA 95403
Get directions

Departments and specialties

Gastroenterology (GI), Occupational Medicine, Sports Medicine
Santa Rosa Chronic Pain, Endocrinology, and Neurology
3559 Round Barn Blvd
Santa Rosa, CA 95403
Get directions

Departments and specialties

Chronic Pain, Endocrinology
Santa Rosa Mercury Way Medical Office
2240 Mercury Way
Santa Rosa, CA 95407
Get directions

Departments and specialties

Dermatology, Geriatric Medicine, Palliative Care, Podiatry/Foot and Ankle Surgery
Santa Rosa Psychiatry and Chemical Dependency Offices
3554 Round Barn Blvd
Santa Rosa, CA 95403
Get directions

Departments and specialties

Chemical Dependency, Psychiatry - Adult
3558 Round Barn Blvd
Santa Rosa, CA 95403
Get directions

Departments and specialties

Psychiatry - Child and Family

Services and amenities

Member Services, Release of Medical Information-Temporarily closed
8499 Old Redwood Hwy
Windsor, CA 95492
Get directions

Departments and specialties

Adult Medicine - 8499 Old Redwood Hwy, Windsor

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

This page was last updated on: 11/16/23