Santa Rosa Medical Center

Santa Rosa Medical Center

Hospital
Kaiser Permanente facility
401 Bicentennial Way
Santa Rosa, CA 95403

Hours

Emergency services, 7 days

open 24 hours

Phone Numbers

Advice (24 hours)/appointments

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Consejos (24 horas)

Operator/information

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
  • Emergency is available
  • Urgent Care is available
  • After Hours Care is available
  • Pharmacy is available

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic accessibility standards

These accessibility standards also apply to the following buildings: address(s).

Medical Office Building West and Medical Office Building East - 401 Bicentennial Way, Santa Rosa, CA 95403 meets the following Accessibility standards:
Accessibility: P,EB,IB,R,E,T
(What are accessibility standards?)

kp.org/santarosa

National Provider Identifier (NPI)
1407925928
1104996933

California License Number
110000213

California License Name
Kaiser Foundation Hospital - Santa Rosa

Santa Rosa 1 West OP Pharmacy - 401 Bicentennial Way, MOB 1, Floor 1
Pharmacy license: PHY 22113
Pharmacy NPI: 1720135056

Santa Rosa Discharge Pharmacy - 401 Bicentennial Way, Hosp Bldg, Floor 1, Room 1143
Pharmacy license: PHY 55593
Pharmacy NPI: 1447606819

Santa Rosa IP Pharmacy - 401 Bicentennial Way, Hosp Bldg
Pharmacy license: HSP 36107
Pharmacy NPI: 1780732503

Santa Rosa MOB 4 Stein OP Pharmacy - 3925 Old Redwood Highway, Floor 1
Pharmacy license: PHY 46492
Pharmacy NPI: 1982752721

Santa Rosa MOB 5 Pharmacy - 3975 Old Redwood Highway, MOB 5, Floor 2
Pharmacy license: HSP 48856
Pharmacy NPI: 1053548230

Santa Rosa MOB-6 Mercury Way Pharmacy - 2240 Mercury Way, MOB 6, Floor 1
Pharmacy license: PHY 55988
Pharmacy NPI: 1548762263

Santa Rosa Oncology Pharmacy - 401 Bicentennial Way, MOB West One
Pharmacy license: PHY 46089
Pharmacy NPI: 1285782011

 
This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties

Services and amenities

Location

401 Bicentennial Way, Hospital, 1st Floor
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-393-4690

Location

401 Bicentennial Way, Hospital, 1st Floor
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, 10 a.m. to 4 p.m.

Phone numbers

Information
  • 707-393-4643
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Learn more about translation process .

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 707-393-4000
Labor & Delivery
  • 707-393-4632
Pediatrics
  • 707-393-4630
Postpartum
  • 707-393-4630

Information and assistance in choosing a personal physician and facility tours. Online at kp.org/mydoctor

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Information
  • 707-393-3186
Phone hours: 7 days, 24 hours, closed holidays

Hours

7 days
  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 7 a.m. to 3 p.m.

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • open 24 hours
  • 1-800-464-4000 (toll free)
Information
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616 (toll free)

Location

3558 Round Barn Blvd, Ste 106
Santa Rosa, CA 95403
Get directions

Hours

Closed at 3 p.m. on 3rd Thursdays of each month

  • Monday through Friday, 9 a.m. to 4:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Chinese
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free)
Spanish
  • 1-800-788-0616 (toll free)
TTY
  • 1-800-777-1370 (toll free)

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Phone numbers

Advice/appointments (consejos/citas)
  • 707-393-2482 (707-393-CITA)
Information
  • 1-800-788-0616 (toll free)

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)

For more information about volunteer services, Click Here

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Phone numbers

Information
  • 707-393-4595

At Kaiser Permanente Santa Rosa, you will find award-winning, patient-centered experts who provide compassionate health care for women at every stage of their lives. 

More about Women’s Health

Location

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

401 Bicentennial Way
Santa Rosa, CA 95403
Get directions

Emergency and urgent care

Hours

7 days
  • open 24 hours

Phone numbers

Advice (24 hours)
  • 707-393-4044
California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Consejos (24 horas)
  • 707-393-2482 (707-393-CITA)

Urgent Care Clinic in Santa Rosa is a fully walk-up department.
Walk-in time slots are limited and filled in-person and on a first-come / first-serve basis.
We see all patients until the appointment slots are full. At which time, patients will be advised to come back the next day, contact their primary care physician’s office, or go to the Emergency Department. 
We are here to assist you with minor injuries and minor medical problems, that require prompt medical attention, usually within 24 to 48 hours, but not an emergency medical condition.  
Visit our urgent care flyer to learn more.

by urgent care

Hours

7 days a week, including holidays

  • 8:30 a.m. to 8 p.m.

Phone numbers

Adult Appointments/Advice
  • 707-393-4044
Pediatrics Appointments/Advice
  • 707-393-4033

Pharmacy services

Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Pharmacy Special Hours:

Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: 9am to 7pm
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: 9am to 7pm
Day after New Year, 1/2: Regular hours

Hours

  • Monday through Friday, 8 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 7 p.m.

Phone numbers

Information/Refill
  • 707-393-4180
Mail Order Phone
  • 1-888-218-6245 (toll free)

Departments and specialties

Admitting, Adult Medicine - 401 Bicentennial Way, Santa Rosa, Allergy Injections/Testing, Anesthesiology, Asthma Care Management, Audiology, Blood Presssure Clinic, Breast Care Center, Cardiac Lab Services (EKG), Cardiology, Congestive Heart Failure Care Management, Diabetes Program, Emergency Services, Emergency care, Family Medicine - Anticoagulation, HIV Services, Head and Neck Surgery, Home Health Care, Infectious Disease, La Clinica Santa Rosa, Laboratory - Medical Office Building 1 - 2nd Floor, Nephrology, Obstetrics/Gynecology (OB-Gyn), Oncology/Hematology, Orthopedic Surgery, Orthopedics, Perioperative Medicine (POM), Pharmacy - Medical Office Building 1, 1st Floor, Pulmonology, Radiology/Diagnostic Imaging, Rheumatology, STD Testing, Sleep Medicine, Social Services (Coordination of Care), Special Needs Program, Supportive Care Services/Life Care Planning, Surgery, Urgent Care, Urology, Vascular Surgery

Services and amenities

Business Office, Gift Shop, Language Assistance, Maternal Child Health, Member Outreach (Personal Physician Selection), Spanish-Language Services, TTY, Volunteer Services, Women's Health
Hearing Center, Plastic Surgery and Cosmetic Services
3333 Mendocino Ave
Santa Rosa, CA 95403
Get directions

Departments and specialties

Cosmetic Surgery and Services, Plastic Surgery
Medical Office Building 4
3925 Old Redwood Hwy
Santa Rosa, CA 95403
Get directions

Departments and specialties

Ophthalmology, Optometry
Medical Office Building 5
3975 Old Redwood Hwy
Santa Rosa, CA 95403
Get directions

Departments and specialties

Sports Medicine
Santa Rosa Chronic Pain, Endocrinology, and Neurology
3559 Round Barn Blvd
Santa Rosa, CA 95403
Get directions

Departments and specialties

Endocrinology
Santa Rosa Mercury Way Medical Office
2240 Mercury Way
Santa Rosa, CA 95407
Get directions

Departments and specialties

Dermatology, Geriatric Medicine, Health Education, Palliative Care, Podiatry/Foot and Ankle Surgery
Santa Rosa Psychiatry and Chemical Dependency Offices
3554 Round Barn Blvd
Santa Rosa, CA 95403
Get directions

Departments and specialties

Chemical Dependency, Psychiatry - Adult
2235 Mercury Way
Santa Rosa, CA 95407
Get directions
2235 Mercury Way, Suite 145
Santa Rosa, CA 95407
Get directions

Departments and specialties

Complex Chronic Management Programs
3558 Round Barn Blvd
Santa Rosa, CA 95403
Get directions

Departments and specialties

Psychiatry - Child and Family

Services and amenities

Member Services
401 Bicentennial Way, Medical Office Building 1, Ste 160
Santa Rosa, CA 95403
Get directions

Departments and specialties

Adult Infusion Center
8499 Old Redwood Hwy
Windsor, CA 95492
Get directions

Departments and specialties

Adult Medicine - 8499 Old Redwood Hwy, Windsor

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Resources

Quality and Safety

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

This page was last updated on: 11/26/24