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Member assistance

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Questions & answers

How can I view information for a family member?
Once authorized, you can use Act for a family member to view a family member's online medical information. You also can authorize others to view your information.

How can I get my prescription refilled if there are zero refills remaining?
You may request prescription refills online, even if you have zero refills, and we will contact your physician for authorization. You will be contacted if your physician can't authorize a refill.

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