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Designed to make your life easier
At Kaiser Permanente, your doctor, specialists, and pharmacists have access to your entire medical history through your electronic health record — so you never have to repeat your story. Your doctor acts as your health advocate and coordinates your care, which means you don’t have to deal with claims or paperwork. And with the Kaiser Permanente app, your care is at your fingertips 24/7.
Check out our “Smarter Health Care” video to learn more about care that’s built around you.
Ready to answer your questions
Call 1-800-514-0985 (TTY 711) Monday - Friday, 7 a.m - 6 p.m.
World-class care for your mind, body, and spirit
We make it easy to get the care you need — in person, over the phone, or through 24/7 virtual care.
No matter your needs, you have access to expert doctors, advanced technology, and the latest evidence-based care.
Choose Kaiser Permanente doctors and locations that are close to work or home.
Refill prescriptions easily and pick them up the same day, or get them delivered to your front door.1
Kaiser Permanente members can get help with depression, anxiety, addiction, and mental or emotional health — without a referral from a Kaiser Permanente facility.
Take advantage of classes and programs to help you achieve your health and fitness goals.2
Your health at your fingertips
Visit kp.org or check out our Kaiser Permanente app to make a same-day or next-day appointment, or talk to a clinician 24/7 by phone or video.3 No matter how you connect, you’ll always speak with a medical professional who can see your health history and pick up where you left off.
Get 24/7 virtual care
Email your care team
View most lab results and doctor's notes
Refill most prescriptions
Check in for appointments
Pay bills and view statements
Discover how easy it is for members to manage their care online
kp.org member experience demos and see how we provide convenient, high-quality care, anytime, anywhere.
Hear from our members
“I love my pediatrician for Michael... I feel like there’s a relationship there, like she genuinely cares.”
- Shayla Nimmons, Kaiser Permanente member
"I truly feel like these physicians want to work with me to help me get better."
- John Ryder, Kaiser Permanente member
Learn about health care
Understand your coverage and rights as a Kaiser Permanente member
Read your coverage overview to understand important features of your Kaiser Permanente membership. These Disclosure Forms (Part 2) apply to contracts within California.
Contact your benefits administrator
Connect with your company’s benefits administrator to learn more about your employer-sponsored health plan.
Talk with an enrollment specialist
Call 1-800-514-0985 (TTY 711), Monday through Friday, 7 a.m. to 6 p.m. Pacific time to talk to a Kaiser Permanente enrollment specialist.
Learn more about health care
Explore our library of articles and videos to learn about health care.
Footnotes
1. Same-day and next-day prescription delivery services may be available for an additional fee. These services are not covered under your health plan benefits and may be limited to specific prescription drugs, pharmacies, and areas. Order cutoff times and delivery days may vary by pharmacy location. Kaiser Permanente is not responsible for delivery delays by mail carriers. Kaiser Permanente may discontinue same-day and next-day prescription delivery services at any time without notice and other restrictions may apply. Medi-Cal and Medicaid beneficiaries should ask their pharmacy for more information about prescription delivery.
2. Some classes may require a fee.
3. When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent doctors from providing care across state lines. Laws differ by state.
4. Kaiser Permanente GCN Post-Visit Survey of 60,945 members, 2023.