Interpreter services in Southern California

Interpreter services, including sign language, are available at no cost to you 24 hours a day, 7 days a week, during all hours of operation. We can also provide you, your family, and friends with any special assistance needed to access our facilities and services. In addition, you may request health plan materials translated in your language, and may also request these materials in large text or in other formats to accommodate your needs.

To learn more about these services, call our Member Services Contact Center 24 hours a day, 7 days a week (closed holidays) at:

English and more than 150 languages: 1-800-464-4000

Spanish/español: 1-800-788-0616

Chinese dialects: 1-800-757-7585

Interpreter services for more than 150 languages: 1-800-464-4000

TTY: 711

Spanish: Ofrecemos servicios de traducción al español sin costo alguno para usted durante todo el horario de atención, 24 horas al día, siete días a la semana. Puede contar con la ayuda de un intérprete para responder las preguntas que tenga sobre nuestra cobertura de atención médica. Además, puede solicitar que los materiales se traduzcan a su idioma sin costo alguno. Solo llame al 1-800-788-0616, 24 horas al día, siete días a la semana (cerrado los días festivos). Los usuarios de TTY, deben llamar al 711.

Chinese: 我們每週7天,每天24小時在所有營業時間内免費爲您提供口譯服務。您可以請口譯員協助回答有關我們健康保險的問題。您也可以免費索取翻譯成您所用語言的資料。我們每週7天,每天24小時均歡迎您打電話1-800-757-7585 前來聯絡(節假日休息)。聽障及語障專線 (TTY) 使用者請撥 711。

Other languages

To learn more about language assistance, read our policies on interpreter services (PDF) and our translation process (PDF).