Scheduled video visits

Schedule an appointment to talk with your doctor, a specialist, or an available clinician over video. 

Average wait timeVaries by region of care
 		 
Upfront costfor Kaiser Permanente members
No cost for most plans
 		 
ResourcesFor detailed instructions on how to access a video visit or technical help, visit our support page.

How to get care
  

When should I use scheduled video visits?

Use this for
  • Basic checkups
  • Medical health care advice 
  • Mental health care advice
  • Specialty care referrals  
      Don’t use this for
      • Emergency care 
      • Urgent care