Scheduled video visits

Schedule an appointment to talk with your doctor, a specialist, or an available clinician over video.

Average wait time	Varies by region of care
Upfront cost	for KP members No cost for most plans
Resources	For detailed instructions on how to access a video visit or technical help, visit our support page.
How to get care	Make an appointment online or using the Kaiser Permanente app. Call 24/7 at 1-800-777-7904 (TTY 711).

When should I use scheduled video visits?

Use this for

Basic checkups
Medical health care advice
Mental health care advice
Specialty care referrals

Don’t use this for

Emergency care
Urgent care

Schedule a video visit

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