Scheduled video visits

Schedule an appointment to talk with your doctor, a specialist, or an available clinician over video. 

Average wait time Varies by region of care
 		  
Upfront cost for Kaiser Permanente members
No cost for most plans
 		  
Resources For detailed instructions on how to access a video visit or technical help, visit our support page.

How to get care
   

When should I use scheduled video visits?

Use this for
  • Basic checkups
  • Medical health care advice 
  • Mental health care advice
  • Specialty care referrals  
Don’t use this for
  • Emergency care 
  • Urgent care