Not sure what care you need? Want to schedule an appointment? You’ve got many ways to get in touch.
Get advice 24/7
24/7 care by phone
Connect with a licensed care provider day or night for advice, referrals, prescriptions, and more.
Call us 24/7 at:
For after-hours advice, call 1-888-576-6225, Monday through Friday, 7 p.m. to 7 a.m., Saturday and Sunday, 24 hours a day.
Message your doctor’s office with nonurgent questions anytime — great for follow-up care after a routine appointment. You’ll get a reply usually within 48 hours.
Make an appointment
Connect with us day or night to make an appointment or get advice. You may be able to schedule same-day or next-day appointments.
Call us 24/7 at:
Visit us online anytime, anywhere to schedule most in-person routine appointments and select specialty care appointments with a doctor you’ve already seen.
See a doctor
When you need care, you’ve got options. From in-person appointments to video visits* on your phone, it’s easy to connect to care in a way that fits your schedule and lifestyle.
If you have a minor condition that doesn’t require an in-person medical exam, you might be able to save time by scheduling a call with a Kaiser Permanente doctor. Phone appointments may be available within 1 hour.
How do you schedule a phone appointment?
Call your local appointments and advice number. When you call us, we’ll:
What care can you get by phone?
Phone appointments are great for minor health conditions and follow-up care, like:
Using your mobile device or computer with a webcam, you may be able to meet face-to-face with your doctor by video — just as you would with a regular appointment. Video appointments may be available within 1 hour.
How do you schedule a video visit?
Call your local appointments and advice number.
When you call us, we’ll:
What care can you get by video?
Video visits are great for minor health conditions and follow-up care, like:
Doctors can also order lab tests and write prescriptions if needed.
What equipment do you need?
You’ll need a mobile device with the Kaiser Permanente app or computer with:
Learn more about getting started with video visits today. For technical support, call 1-844-800-0820.
Sometimes, a visit to your doctor’s office is exactly what you need. And since most Kaiser Permanente locations offer many services under one roof, you’ll save time and money with a single trip. You may be able to schedule same-day or next-day care.
Some departments, like pediatrics, also offer after-hours care. Call your local appointments and advice number to learn more about after-hours care near you.
How do you schedule an in-person appointment?
What are some services you can get in person?
Many facilities offer walk-in services for nonemergency, urgent medical needs — open 7 days a week, no appointment needed. You may be able to schedule same-day or next-day care — and can even ask about getting urgent care with a phone or video appointment.
Some departments, like pediatrics, may offer after-hours care.
How do you schedule an urgent care appointment?
What is urgent care?
An urgent care need is one that requires prompt medical attention, usually within 24 or 48 hours, but is not an emergency medical condition. This can include:
Do not attempt to access emergency care through this website
If you think you or your family member has a medical or mental health emergency, call 911 or go to the nearest hospital.
© 2017, Kaiser Permanente
*When appropriate and where available