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Appointments and advice in Southern California

Not sure what care you need? Want to schedule an appointment? You’ve got many ways to get in touch.

Get advice 24/7

24/7 care by phone

Connect with a licensed care provider day or night for advice, referrals, prescriptions, and more. 

Call us 24/7 at:

  • Antelope Valley: 1-877-554-4404
  • Baldwin Park and surrounding areas: 1-800-780-1277
  • Downey and surrounding areas: 1-800-823-4040
  • Fontana, Ontario, and surrounding areas: 1-888-750-0036
  • Kern County: 1-877-524-7373
  • Metro Los Angeles: 1-800-954-8000
  • Orange County: 1-888-988-2800
  • Panorama City and surrounding areas: 1-888-778-5000
  • Riverside and Coachella: 1-866-984-7483
  • San Diego: 1-800-290-5000
  • South Bay: 1-800-780-1230
  • Woodland Hills and surrounding areas (including western Ventura): 1-888-515-3500
  • TTY: 711

For after-hours advice, call 1-888-576-6225, Monday through Friday, 7 p.m. to 7 a.m., Saturday and Sunday, 24 hours a day.

Email

Message your doctor’s office with nonurgent questions anytime — great for follow-up care after a routine appointment. You’ll get a reply usually within 48 hours.

Make an appointment

By phone

Connect with us day or night to make an appointment or get advice. You may be able to schedule same-day or next-day appointments. 

Call us 24/7 at:

  • Antelope Valley: 1-877-554-4404
  • Baldwin Park and surrounding areas: 1-800-780-1277
  • Downey and surrounding areas: 1-800-823-4040
  • Fontana, Ontario, and surrounding areas: 1-888-750-0036
  • Kern County: 1-877-524-7373
  • Metro Los Angeles: 1-800-954-8000
  • Orange County: 1-888-988-2800
  • Panorama City and surrounding areas: 1-888-778-5000
  • Riverside and Coachella: 1-866-984-7483
  • San Diego: 1-800-290-5000
  • South Bay: 1-800-780-1230
  • Woodland Hills and surrounding areas (including western Ventura): 1-888-515-3500
  • TTY: 711

Online

Visit us online anytime, anywhere to schedule most in-person routine appointments and select specialty care appointments with a doctor you’ve already seen.

See a doctor

When you need care, you’ve got options. From in-person appointments to video visits* on your phone, it’s easy to connect to care in a way that fits your schedule and lifestyle.

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Phone appointment

If you have a minor condition that doesn’t require an in-person medical exam, you might be able to save time by scheduling a call with a Kaiser Permanente doctor. Phone appointments may be available within 1 hour.

How do you schedule a phone appointment?

Call your local appointments and advice number. When you call us, we’ll: 

  • Help you determine if a phone appointment is right for your condition
  • Make sure you’re 18 or older
  • Confirm you’ve had at least one in-person visit with us
  • Schedule a time for a doctor to call you

What care can you get by phone?

Phone appointments are great for minor health conditions and follow-up care, like:

  • Allergies
  • Colds and coughs
  • Pinkeye
  • Sore throats
  • Toothaches
  • Urinary tract infection
  • Nasal congestion
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Video appointment

Using your mobile device or computer with a webcam, you may be able to meet face-to-face with your doctor by video — just as you would with a regular appointment. Video appointments may be available within 1 hour.

How do you schedule a video visit?

Call your local appointments and advice number.

When you call us, we’ll:

  • Help you determine if a video appointment is right for your condition
  • Make sure you’re 18 or older
  • Confirm you’ve had at least one in-person visit with us
  • Schedule a time for a doctor to call you

What care can you get by video?

Video visits are great for minor health conditions and follow-up care, like:

  • Rashes
  • Skin infections
  • Eye problems
  • Cuts and sprains

Doctors can also order lab tests and write prescriptions if needed.

What equipment do you need?

You’ll need a mobile device with the Kaiser Permanente app or computer with:

  • A built-in camera and microphone
  • An up-to-date browser (video visits are currently not available on Chrome)
  • A reliable internet connection

Learn more about getting started with video visits today. For technical support, call 1-844-800-0820.

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In-person appointment

Sometimes, a visit to your doctor’s office is exactly what you need. And since most Kaiser Permanente locations offer many services under one roof, you’ll save time and money with a single trip. You may be able to schedule same-day or next-day care.

Some departments, like pediatrics, also offer after-hours care. Call your local appointments and advice number to learn more about after-hours care near you.

How do you schedule an in-person appointment?

What are some services you can get in person?

  • Primary care
  • X-ray
  • Lab
  • Pharmacy
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Urgent care

Many facilities offer walk-in services for nonemergency, urgent medical needs — open 7 days a week, no appointment needed. You may be able to schedule same-day or next-day care — and can even ask about getting urgent care with a phone or video appointment.

Some departments, like pediatrics, may offer after-hours care.

How do you schedule an urgent care appointment?

What is urgent care?

An urgent care need is one that requires prompt medical attention, usually within 24 or 48 hours, but is not an emergency medical condition. This can include:

  • Minor injuries
  • Backaches
  • Earaches
  • Sore throats
  • Coughs
  • Upper-respiratory symptoms
  • Frequent urination or a burning sensation when urinating

Do not attempt to access emergency care through this website

If you think you or your family member has a medical or mental health emergency, call 911 or go to the nearest hospital.