Messaging your doctor

Message your doctor’s office with nonurgent questions anytime.

Average response time	Varies by region of care
Hours	Varies by region
Upfront cost	for KP members No additional cost share

When should I use mental health support?

Use this for

Non-urgent medical advice
Follow up questions

Don’t use this for

Emergency care
Urgent care

Send a message to your doctor

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Messaging your doctor

When should I use mental health support?