Access to mental health and wellness support

No matter where you are on your mental health journey, we’re with you every step of the way. At Kaiser Permanente, you can get help navigating major life events like being pregnant or caring for a newborn, or for managing issues like stress, depression, or substance use. Whatever you may be going through, we’ll connect you to the support you need.
Desktop and smartphone devices

Support is just a click away

Take a mental health assessment

Take an online survey to assess symptoms of depression, and get options for what to do next.

Online classes

Join live, online classes featuring a range of mental health and wellness topics. Open to all members and families at no cost.

24/7 emotional support

Get the Headspace Care app (formerly called Ginger) and text with your emotional support coach anytime, anywhere. This app is available to members at no cost.

Check your appointment

Find details for any upcoming appointments you’ve booked with a Kaiser Permanente mental health or addiction medicine clinician. 

Appointment services receptionist

Call for a mental health appointment

When you call, we'll assist with scheduling an appointment with a mental health and addiction medicine specialist, if appropriate, for nonurgent mental health or addiction medicine concerns. You don’t need a referral from a Kaiser Permanente provider to access these services.

 

Call us to connect to care, services, and support near you:

To make an appointment, call 1-833-KP-WITH-U or 1-833-579-4848 (TTY 711), Monday through Friday, 8 a.m. to 5 p.m.

Need care urgently or have concerns?

  • For 24/7 crisis intervention and urgent mental health advice, please call 1-800-900-3277 (TTY 711).
  • For concerns about mental health or substance use services, call 1-800-390-3503 to reach our dedicated resolution specialists, Monday through Friday from 8 a.m. to 5 p.m.

National 24/7 suicide and mental health-related crisis lifeline

If you need addiction or mental health-related crisis support, or are worried about someone else, you can also call or text 988 (TTY 711) or visit the National Suicide and Crisis Lifeline’s chat for free, confidential support with a trained crisis counselor. The lifeline is provided by the Substance Abuse and Mental Health Services Administration. 

If you believe you have an emergency medical condition, call 911 or go to the nearest hospital. For the complete definition of an emergency medical condition, please refer to your Evidence of Coverage or other coverage documents.

Explore emotional wellness and self-care apps

When stress and negative emotions take over, you can feel overwhelmed, anxious, and exhausted. These apps can offer in-the-moment and ongoing support to help you make positive changes and become more mentally and emotionally strong. And they’re available to members at no cost. Try them today for help with stress, mood, sleep, relationships, and more. 

Calm

The number one app for meditation and sleep.1 Choose from hundred of programs and activities, including guided meditations, sleep stories, and mindful movement videos.

Headspace Care 

Activities, podcasts, videos, and more — available anytime on demand. The app also makes personalized recommendations and offers 1-on-1 emotional support via text. 

Person using an app on their smartphone

California Senate Bill 855

Details on compliance guidelines and associated trainings mandated by SB 855 are available here.

Footnote

1Calm is the number one app for sleep, meditation and relaxation. Learn more at calm.com/blog/about.