Medicaid provides free or low-cost health coverage to low-income individuals and their families. In Hawaii, Medicaid is called QUEST Integration. QUEST Integration is managed by Hawaii’s Department of Human Services’ Med-QUEST Division.
Most individuals who qualify for QUEST Integration will have no monthly cost share, no copay, and no out-of-pocket cost for most covered services. Depending on your circumstances, a small monthly cost share may apply.
Kaiser Permanente participates in QUEST Integration, which provides health coverage for eligible lower-income, aged, blind or disabled Hawaii residents. If you qualify for QUEST Integration and live on Oahu or Maui, you may be able to choose Kaiser Permanente as your health plan.
At Kaiser Permanente, you have a wide network of doctors and specialists to choose from. All of our available doctors accept Kaiser Permanente members with QUEST Integration coverage.
QUEST Integration provides a core set of health benefits, including doctor visits, hospital care, immunization, and pregnancy-related services. If you are already a Kaiser Permanente Medicaid member, visit kpquest.org to see a full list of benefits.
The Affordable Care Act ensures all QUEST Integration health plans offer what are known as Essential Health Benefits (EHB). These ten comprehensive services include the following categories:
Outpatient care
Get care from a healthcare provider such as a nurse, doctor or specialist – including appointments, exams, and treatment.
Emergency care
If you need to make an emergency room visit, you can get emergency services.
Hospital inpatient care
If you have to go to a hospital, you can get the services you need, including x-rays and lab tests.
Maternity and Newborn care
Regular maternity care appointments, newborn screenings, immunizations, and more are covered.
Behavioral Health care
Get comprehensive mental health care including behavioral health treatment, counseling and substance use disorder services.
Medication
Get prescriptions that are covered by your plan.
Rehabilitative & Habilitative Services
Services and devices to help you recover from an injury, disability or chronic condition. Examples may include physical and occupational therapy.
Laboratory services
Radiology, imaging, screening, lab tests and other diagnostic or therapeutic services are included.
Preventive and wellness services
Care you need to stay healthy, such as physical exams, counseling, screening, vaccines and chronic disease management.
Pediatric services
Your child can get regular check-ups, dental care, vision care and immunizations.
Whether you’re a new member or new to the website, we can help you find the resources and answers you need
Find who you need to call or where you need to go for more information
Choose from a variety of questions and answers
Learn more about additional programs in your state
Call the Kaiser Permanente Medicaid Assistance Center at
1-800-772-6841 (toll free) or 711 (TTY),
6 a.m. to 2 p.m., Monday through Friday.
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