New Accessibility Information
Find Doctors and Locations

Appointments and advice in Hawaii

Not sure what care you need? Want to schedule an appointment? You’ve got many ways to get in touch.

Get advice 24/7

24/7 care by phone

Connect with a licensed care provider day or night for advice, referrals, prescriptions, and more.

Call us 24/7 at:

  • Oahu: 808-432-2000
  • Maui: 808-243-6000
  • Hawaii Island: 808-334-4400
  • Kauai: 808-246-5600
  • TTY: 711

Email

Message your doctor’s office with nonurgent questions anytime — great for follow-up care after a routine appointment. You’ll get a reply usually within 48 hours.

Make an appointment

By phone

Connect with us to make an appointment or get advice. You can also schedule same-day or next-day appointments.

  • For appointments, call the nearest Kaiser Permanente facility, Monday through Friday, 8 a.m. to 5 p.m. You can also call these numbers 24/7 for advice:
    • Oahu: 808-432-2000
    • Maui: 808-243-6000
    • Hawaii Island: 808-334-4400
    • Kauai: 808-246-5600
    • TTY: 711

Online

Visit us online anytime, anywhere to schedule most in-person routine appointments and select specialty care appointments.

See a doctor

When you need care, you’ve got options. From visiting a doctor in person to talking to them on the go, it’s easy to connect to care in a way that fits your schedule and lifestyle.

+

Phone appointment

If you have a minor condition that doesn’t require an in-person medical exam, you might be able to save time by scheduling a call with a Kaiser Permanente provider.

How do you schedule a phone appointment?

Call the nearest Kaiser Permanente facility, Monday through Friday, 8 a.m. to 5 p.m.:

  • Oahu: 808-432-2000
  • Maui: 808-243-6000
  • Hawaii Island: 808-334-4400
  • Kauai: 808-246-5600
  • TTY: 711

When you call us, we’ll:

  • Help you determine if a phone appointment is right for your condition
  • Make sure you’re 18 or older
  • Confirm you’ve had at least 1 in-person visit with us
  • Schedule a 1-hour window for a doctor to call you

What care can you get by phone?

Phone appointments are great for minor health conditions and follow-up care, like:

  • Cough
  • Colds
  • Flu symptoms
  • Allergies
+

In-person appointment

Sometimes, a visit to your doctor’s office is exactly what you need. And since most Kaiser Permanente locations offer many services under one roof, you’ll save time and money with a single trip. You can also schedule same-day or next-day care.

How do you schedule an in-person appointment?

  • Call the nearest Kaiser Permanente facility, Monday through Friday, 8 a.m. to 5 p.m.:
    • Oahu: 808-432-2000
    • Maui: 808-243-6000
    • Hawaii Island: 808-334-4400
    • Kauai: 808-246-5600
    • TTY: 711
  • Go to Appointments or use the Kaiser Permanente app.

 

What are some services you can get in person?

  • Primary care
  • X-ray
  • Lab
  • Pharmacy
+

Urgent care

We provide extended, non-emergency, non-routine care after normal business hours.

How do you schedule an urgent care appointment?

  • We recommend you contact your Kaiser Permanente facility or call our 24/7 advice line before going to an urgent care center:
    • Oahu: 808-432-2000
    • Maui: 808-243-6000
    • Hawaii Island: 808-334-4400
    • Kauai: 808-246-5600
    • TTY: 711
  • See a list of after-hours and urgent care facilities.

What is urgent care?

An urgent care need is one that requires prompt medical attention, usually within 24 or 48 hours, but is not an emergency medical condition. This can include:

  • Minor injuries
  • Backaches
  • Earaches
  • Sore throats
  • Coughs
  • Upper-respiratory symptoms
  • Frequent urination or a burning sensation when urinating