Notices and updates

Thanksgiving Day Holiday Observance

Most Kaiser Permanente medical offices will be closed on Thursday, November 27, in observance of Thanksgiving Day, but you still have many options for getting the care you need.

Call
303-338-4545 or 1-800-218-1059 (TTY 711), anytime, day or night, for medical advice.

Chat
Log on to kp.org or the mobile app to chat with a Kaiser Permanente clinician for medical advice or guidance on what type of care you need.

Urgent Care
The following medical offices are open 8 a.m.‒6 p.m. on Thanksgiving, for urgent care and pharmacy services ONLY*:

  • Aurora Centrepoint
  • Lakewood
  • Lone Tree

*Routine laboratory services will not be available

For affiliated urgent care locations in your area, visit kp.org/locations.

Urgent Care at Home
DispatchHealth delivers high-quality health care to your home. Available for Denver/Boulder members, 7 days a week, from 7 a.m. to 10 p.m., 1-833-358-2739 (TTY 711).

Emergency Care
If you think you are experiencing an emergency medical condition, call 911, or if time and safety permit, go to the nearest emergency room. Your care will be covered. If time and safety permit, call the Clinical Contact Center at 303-338-4545 or 1-800-218-1059 (TTY 711) for medical advice and Kaiser Permanente affiliated plan locations.

Christmas and New Year’s 2025/2026 Holiday Observance

Most Kaiser Permanente medical offices will be closed on certain days in observance of Christmas and New Year’s, but you still have many options for getting care. See chart below for open business hours and closed medical offices.

Holiday Date Day Aurora Centrepoint Urgent Care Lakewood Urgent Care Lone Tree Urgent Care Routine Care locations
Christmas Eve Dec. 24 Wednesday 8 a.m. to 6 p.m. 8 a.m. to 6 p.m. 8 a.m. to 6 p.m. 8 a.m. to 4 p.m.
Christmas Day Dec. 25 Thursday 8 a.m. to 6 p.m. 8 a.m. to 6 p.m. 8 a.m. to 6 p.m. Closed
New Year's Eve Dec. 31 Wednesday 8 a.m. to 6 p.m. 8 a.m. to 6 p.m. 8 a.m. to 6 p.m. 8 a.m. to 4 p.m.
New Year's Day Jan. 1 Thursday 8 a.m. to 6 p.m. 8 a.m. to 6 p.m. 8 a.m. to 6 p.m. Closed

Call
303-338-4545 or 1-800-218-1059 (TTY 711), anytime, day or night, for medical advice.

Chat
Log on to kp.org or the mobile app to chat with a Kaiser Permanente clinician for medical advice or guidance on what type of care you need. Available 7 a.m. to 6 p.m.

Urgent Care at Home
DispatchHealth delivers high-quality health care to your home. Available for Denver/Boulder members, 7 days a week, from 7 a.m. to 10 p.m., 1-833-358-2739 (TTY 711).

Emergency Care
If you think you are experiencing an emergency medical condition, call 911, or if time and safety permit, go to the nearest emergency room. Your care will be covered. If time and safety permit, call the Clinical Contact Center at 303-338-4545 or 1-800-218-1059 (TTY 711) for medical advice and Kaiser Permanente affiliated plan locations.

For the latest medical office hours and locations, go to kp.org/locations.

For forms and publications, go to kp.org/formsandpubs.

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