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Notices and updates
Lab hours will soon change at the following medical offices:
- Briargate: Monday through Friday, 9 a.m. to 5 p.m. (closed 12:30 to 1:30 p.m.), beginning August 10, 2026. Closed Saturday and Sunday.
- Castle Rock: Monday through Friday, 9 a.m. to 5 p.m. (closed 1 to 2 p.m.), beginning August 16, 2026. Closed Saturday and Sunday.
- Fort Collins: Monday through Friday, 9 a.m. to 5 p.m. (closed 12:30 to 1:30 p.m.), beginning August 16, 2026. Closed Saturday and Sunday.
- Parkside: Monday through Friday, 9 a.m. to 5 p.m. (closed 12:30 to 1:30 p.m.), beginning August 16, 2026. Closed Saturday and Sunday.
- Premier: Monday through Friday, 7:30 a.m. to 6:30 p.m. and Saturday 9 a.m. to 5 p.m. (closed 12:30 p.m. to 1:30 p.m. on Saturday only), beginning August 16, 2026. Closed Sunday.
You may walk-in during business hours for lab services. No appointment is needed.
Most Kaiser Permanente medical offices will be closed on Thursday, November 26, in observance of Thanksgiving Day, but you still have many options for getting the care you need.
Call
303-338-4545 or 1-800-218-1059 (TTY 711), anytime, day or night, for medical advice.
Chat
Log on to kp.org or the mobile app to chat with a Kaiser Permanente clinician for medical advice or guidance on what type of care you need.
Urgent Care
The following medical offices are open 8 a.m.‒6 p.m. for urgent care and pharmacy services ONLY*:
- Aurora Centrepoint
- Lakewood
- Lone Tree
- Rock Creek
*Routine laboratory services will not be available
For affiliated urgent care locations in your area, visit kp.org/locations.
Urgent Care at Home
DispatchHealth delivers high-quality health care to your home. Available for Denver/Boulder members, 7 days a week, from 8 a.m. to 8 p.m., 720-588-9686 (TTY 711).
Emergency Care
If you think you are experiencing an emergency medical condition, call 911, or if time and safety permit, go to the nearest emergency room. Your care will be covered. If time and safety permit, call the Clinical Contact Center at 303-338-4545 or 1-800-218-1059 (TTY 711) for medical advice and Kaiser Permanente affiliated plan locations.
Most Kaiser Permanente medical offices will be closed on certain days in observance of Christmas and New Year’s, but you still have many options for getting care.
| Holiday | Date | Aurora Centrepoint Urgent Care | Lakewood Urgent Care | Lone Tree Urgent Care | Rock Creek Urgent Care | Routine Care Locations |
|---|---|---|---|---|---|---|
| Christmas Eve | Dec.24 | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | 8 a.m. to 4 p.m. |
Christmas Day | Dec. 25 | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | Closed |
New Year’s Eve | Dec. 31 | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | Normal business hours |
New Year’s Day | Jan. 1 | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | 8 a.m. to 6 p.m. | Closed |
Call
303-338-4545 or 1-800-218-1059 (TTY 711), anytime, day or night, for medical advice.
Chat
Log on to kp.org or the mobile app to chat with a Kaiser Permanente clinician for medical advice or guidance on what type of care you need.
For affiliated urgent care locations in your area, visit kp.org/locations.
Urgent Care at Home
DispatchHealth delivers high-quality health care to your home. Available for Denver/Boulder members, 7 days a week, from 8 a.m. to 8 p.m., 720-588-9686 (TTY 711).
Emergency Care
If you think you are experiencing an emergency medical condition, call 911, or if time and safety permit, go to the nearest emergency room. Your care will be covered. If time and safety permit, call the Clinical Contact Center at 303-338-4545 or 1-800-218-1059 (TTY 711) for medical advice and Kaiser Permanente affiliated plan locations.
For the latest medical office hours and locations, go to kp.org/locations.
For forms and publications, go to kp.org/formsandpubs.
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