Notices and Updates

Christmas and New Year’s 2024/2025 Holiday Observance

Most Kaiser Permanente medical offices will be closed on certain days in observance of Christmas and New Year’s, but you still have many options for getting care. See chart below for open business hours and closed medical offices.

Holiday	Date	Day	Aurora Centrepoint Urgent Care	Lakewood Urgent Care	Lone Tree Urgent Care	Routine Care locations
Christmas Eve	Dec. 24	Tuesday	8 a.m. to 6 p.m.	8 a.m. to 6 p.m.	8 a.m. to 6 p.m.	8 a.m. to 4 p.m.
Christmas Day	Dec. 25	Wednesday	8 a.m. to 6 p.m.	8 a.m. to 6 p.m.	8 a.m. to 6 p.m.	Closed
New year's Eve	Dec. 31	Tuesday	8 a.m. to 6 p.m.	8 a.m. to 6 p.m.	8 a.m. to 6 p.m.	8 a.m. to 4 p.m.
New year's Day	Jan. 1	Wednesday	8 a.m. to 6 p.m.	8 a.m. to 6 p.m.	8 a.m. to 6 p.m.	Closed

Call
303-338-4545 or 1-800-218-1059 (TTY 711), anytime, day or night, for medical advice.

Chat
Log on to kp.org or the mobile app to chat with a Kaiser Permanente clinician for medical advice or guidance on what type of care you need. Available 7 a.m. to 6 p.m.

Urgent Care at Home
DispatchHealth delivers high-quality health care to your home. Available for Denver/Boulder members, 7 days a week, from 7 a.m. to 10 p.m., 1-833-358-2739 (TTY 711).

Emergency Care
If you think you are experiencing an emergency medical condition, call 911, or if time and safety permit, go to the nearest emergency room. Your care will be covered. If time and safety permit, call the Clinical Contact Center at 303-338-4545 or 1-800-218-1059 (TTY 711) for medical advice and Kaiser Permanente affiliated plan locations.

Martin Luther King Jr. Day Holiday Observance

Most Kaiser Permanente medical offices will be closed on Monday, January 20, in observance of Martin Luther King Jr. Day, but you still have many options for getting the care you need.

Call
303-338-4545 or 1-800-218-1059 (TTY 711), anytime, day or night, for medical advice.

Chat
Log on to kp.org or the mobile app to chat with a Kaiser Permanente clinician for medical advice or guidance on what type of care you need.

Urgent Care at Home
DispatchHealth delivers high-quality health care to your home. Available for Denver/Boulder members, 7 days a week, from 7 a.m. to 10 p.m., 1-833-358-2739 (TTY 711).

Emergency Care
If you think you are experiencing an emergency medical condition, call 911, or if time and safety permit, go to the nearest emergency room. Your care will be covered. If time and safety permit, call the Clinical Contact Center at 303-338-4545 or 1-800-218-1059 (TTY 711) for medical advice and Kaiser Permanente affiliated plan locations.