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Urgent care
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Urgent care

What is urgent care?

An urgent care (nonemergency, nonroutine) need is an illness or injury that requires prompt medical attention and is required to prevent serious deterioration of your health, but is not an emergency medical condition.* 

Examples include:

  • Minor injuries, including sprains and falls
  • Flu symptoms
  • Sore throats, coughs, and earaches 

*To learn more about urgent care please see Non-Emergency, Non-Routine Care in your Explanation of Benefits (EOC).

Important: if you think you or your family member has a medical or psychiatric emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.

Find our urgent care and emergency care locations here:

Not sure what kind of care you need? Our advice nurses can help. Call:

Denver/Boulder

303-338-4545 or 711 (TTY for the hearing/speech impaired)

Mountain Colorado

970-207-7171 or 1-800-218-1059 (toll free)

711 (TTY for the hearing/speech impaired)

Northern Colorado

970-207-7171 or 1-800-218-1059 (toll free)

711 or (TTY for the hearing/speech impaired)

Search our facility directory for nearby locations.

Make sure to have your Kaiser Permanente ID card, valid identification, and copay.

Urgent care

Denver/Boulder

We offer urgent care at designated Kaiser Permanente medical offices and select Children’s Hospital Colorado locations. Open 7 days a week. Appointments are encouraged, but not necessary. Patients will be seen in order of the priority for care. 

Kaiser Permanente Medical Office Urgent Care locations:

Pediatric Urgent Care locations:

  • Children’s Hospital Colorado Urgent Care, Uptown Denver
  • Children’s Hospital Colorado Urgent Care, Wheat Ridge
  • Children’s Hospital Colorado Urgent Care, North Campus, Broomfield

**Date, hours, and locations subject to change. Hours vary by Kaiser Permanente urgent care location. For copayment information contact Member Services at 303-338-3800 (TTY: 711), Monday through Friday, 8 a.m. to 6 p.m. To learn more about urgent care please see Non-Emergency, Non-Routine Care in your EOC.

Same-day care options

At Kaiser Permanente we make every effort to get you a same-day in-person or phone appointment with your personal physician when you need care. If you have an urgent care need, we have many options available to you, including: 24/7 medical advice line, online medical consultations through an e-visit for select medical conditions, and urgent care options. 

Denver/Boulder

303-338-4545 (TTY: 711), Monday–Friday, 7 a.m.–6 p.m. For advice, call anytime, day or night.

Mountain Colorado

970-207-7171 or 1-800-218-1059 (TTY:711), Monday—Friday, 7 a.m.—6 p.m. For advice, call anytime, day or night.

Northern Colorado

970-207-7171 or 1-800-218-1059 (TTY:711), Monday—Friday, 7 a.m.—6 p.m. For advice, call anytime, day or night.

More information