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Rafael Antonio Serna, MD

Photo of Rafael Antonio Serna, MD

My specialty:
Family Medicine

My provider affiliation:
Kaiser Permanente provider

I speak: English, Spanish

My gender: Male


Find out about

Where I practice

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Available services
  • Emergency service
  • Urgent care services
  • After-hours services
  • Pharmacy services
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About me

Hello, and thanks for visiting my Web page. Kaiser Permanente’s Web site provides a lot of great information, including these pages, which will help familiarize you with physicians like myself before you come to see us.


I have been working at Kaiser Permanente since 2006 and am very happy to be working here. Before that, I worked for more than 10 years in the East Los Angeles area. I was born and raised in Santa Monica. My parents were immigrants from Mexico. My father died when I was 8 years old, so my mom raised my three siblings and me by herself. Relatives, friends, and our local parish helped us. We had few luxuries; nevertheless, I enjoyed a pleasant upbringing. In retrospect, I strongly believe that poverty and hardship can be wonderful teachers that build our character. In college, I chose to major in nutrition because I loved science and food, and because I thought of healthy eating as a great way to prevent illness. Volunteering at medical clinics confirmed my interest in becoming a physician. I am now married and have three young children.

About my practice

My nurses, other staff, and I are here to help address any health concerns you have. You can communicate with my office by phone or email. I strongly emphasize preventive care in my practice. Eating healthy food and getting some kind of exercise every day are essential to one’s well-being. Taking care of ourselves also has a great deal to do with having a positive attitude and being motivated. My goal is to help you live better and longer. I like to approach issues in a reasonable way, by listening to you and helping you develop a sensible health care plan and lifestyle.

How I thrive

I try to eat healthy. I drink lots of water and make sure I have fruits and vegetables daily. As I’ve gotten older, I’ve learned to listen more closely to my internal warning system, which tells me to stop putting food in my mouth. It’s tough, but we have to respond to our body’s warning system. I grew up exercising and have kept it up as an adult, mostly as a way to relieve stress, meditate, and clear my mind. I run, cycle, swim, and play a little basketball. I also enjoy different kinds of music, sports, reading the Los Angeles Times, listening to National Public Radio, and being active in my church community.

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My office

Languages spoken by medical staff

Help is available in your language. Learn more.

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My provider type

Physicians and Surgeons

Medical groups and plans

Southern California Permanente Medical Group

List Header Plans Accepted
  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage/Medicare Cost
Family Practice Department
1249 Sunset Ave, West Covina, CA 91790

Contact information

  • Appointments/information
  • 1-800-800-7990 (toll-free TTY for the hearing/speech impaired)
  • Appointments/information
  • 1-833-574-2273 (1-833-KP4CARE) (toll free)

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My training, certifications and licensing

Medical school

UC Irvine School of Medicine
Irvine , CA

Board certification

Family Medicine

American Board of Family Medicine

Medical training


Family Practice

Arrowhead Regional Medical Center
Colton , CA


Family Practice

Arrowhead Regional Medical Center
Colton , CA

Joined Permanente Medical Group


Active license information

License number


License type


License issuing state


National Provider Identifier (NPI)

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My hospitals

All Kaiser Permanente physicians and podiatrists have admitting privileges or the ability to refer patients to our plan hospitals. Admitting privileges of other providers may vary by plan and facility. Contact your plan administrator for details.

1011 Baldwin Park Blvd, Baldwin Park, CA 91706

I have admitting privileges at this hospital.

Setting the standard: Measuring care quality in our hospitals(PDF)

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To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.


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