West Covina Medical Offices

West Covina Medical Offices
Medical Office Building
Kaiser Permanente facility
1249 S Sunset Ave.
West Covina, CA 91790
1-800-780-1277 (toll free)

Resources

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Appointments/information

  • 1-800-780-1277 (toll free)
  • 1-800-800-7990 (toll-free TTY for the hearing/speech impaired)
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic medical equipment accessibility standards.
(What are accessibility standards ?)

Looking for hours of operation, see departments and specialties below.

Pharmacy services

Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1249 S Sunset Ave.
West Covina, CA 91790
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 6 p.m.

Phone numbers

Information/refills by phone
  • 1-866-319-4269 (toll free)
Mail Order Pharmacy
  • 1-866-206-2984 (toll free)
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Departments and specialties

Advice Nurse

Location

1249 S Sunset Ave.
West Covina, CA 91790
Get directions

Phone numbers

Advice
  • 1-800-780-1277 (toll free)
After-hours advice
  • 1-888-576-6225 (1-888-KPONCALL) (toll free)
Family Medicine

Location

1249 S Sunset Ave.
West Covina, CA 91790
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments/cancellations/messages
  • 1-800-780-1277 (toll free)
Laboratory
Call requesting practitioner for test results or check lab results online at kp.org .

Location

1249 S Sunset Ave.
West Covina, CA 91790
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:45 p.m.

Phone numbers

Results (24 hours)
  • 1-888-457-8378 (1-888-4KPTEST) (toll free) Call your physician with questions or for information about test results.
Mammography

Location

1249 S Sunset Ave.
West Covina, CA 91790
Get directions

Hours

  • Monday, Wednesday through Friday, 9 a.m. to 1:20 p.m. and 1:30 to 4:45 p.m.
  • Tuesday, 9:15 a.m. to 12:30 p.m. and 1:30 to 4:45 p.m.

Phone numbers

Appointments/Cancel
  • 1-800-780-1277 (toll free)
Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1249 S Sunset Ave.
West Covina, CA 91790
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 6 p.m.

Phone numbers

Information/refills by phone
  • 1-866-319-4269 (toll free)
Mail Order Pharmacy
  • 1-866-206-2984 (toll free)
Radiology/Diagnostic Imaging

Location

1249 S Sunset Ave.
West Covina, CA 91790
Get directions

Hours

  • Monday through Friday, 9 a.m. to 4:45 p.m.

Phone numbers

Information
  • 626-851-5130
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Services and amenities

Language Assistance
Help in your language

Kaiser Permanente provides language assistance services for its limited English proficient and hearing impaired patients during all business hours, at no cost to you. Please request these services from the receptionist or your nurse.

Location

1249 S Sunset Ave.
West Covina, CA 91790
Get directions
Personal Physician Selection
Select or change a personal physician or get information about practitioners and services. Online at kp.org/chooseyourdoctor

Information: 1-888-956-1616 (toll free)

Phone numbers

Information
  • 1-888-956-1616 (toll free)
TTY for the Hearing or Speech Impaired

Phone numbers

Appointments/information
  • 1-800-800-7990 (toll-free TTY for the hearing/speech impaired)
Show less

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their websiteExternal Link.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
 
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

 

Driving directions

Located south of the 10 Freeway

From the eastbound 10 Freeway

Exit on Puente Avenue and turn left. Turn right on Merced Avenue. The medical offices are on the corner of Merced Avenue and Sunset Avenue.

From the westbound 10 Freeway

Exit at Sunset Avenue. Turn right onto Garvey Avenue and left on North Sunset Avenue. The medical offices are at the corner of Sunset Avenue and Merced Avenue.

This page was last updated on:

04/23/18