Orange County - Anaheim Medical Center

Orange County - Anaheim Medical Center

Hospital
Kaiser Permanente facility
3440 E La Palma Ave
Anaheim, CA 92806

Hours

No available information at this time.

Phone Numbers

Advice/appointments/cancellations/messages

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is available
  • Urgent Care is not available
  • After Hours Care is not available
  • Pharmacy is available

About this facility

California License Number: 60000091
National Provider Identifier (NPI): 1144375056

Kraemer MOB 2 Pharmacy - 3430 E La Palma Ave
Pharmacy License: PHY 50911
Pharmacy NPI: 1629334362
 
This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.
 
CCS Approved Hospital
 

Volunteer Services 

The mission of the Volunteer Services Department is to provide quality support services to our members, visitors, and staff in the Kaiser Permanente Orange County service area and to our local communities. Our volunteers include men and women 16 years of age and older, and represent the culturally diverse community which forms our customer service area. Many volunteers are Kaiser Permanente members, and all share a strong desire to help and a willingness to serve where they are most needed. Volunteers are selected, placed, and trained based on their skills, abilities, and service orientation without regard for race, religion, national origin, color, ethnicity, gender, sexual preference or medical condition. For more information, contact: 

Anaheim Volunteer Services (714) 644-2706
Irvine Volunteer Services (949) 932-2705

 

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties

Services and amenities

Orange County Service Area

Location

Anaheim Kraemer Medical Offices, Building 2
3430 E La Palma Ave, 5th Floor
Anaheim, CA 92806
Get directions

Hours

Phone numbers

Hospital administrator
  • 714-644-4100
Medical Group administrator
  • 714-644-4975
Cafe
Hours:

  • Monday through Friday, 7:00 a.m. to 7:00 p.m.
  • Saturday, Sunday and holidays, 11:00 a.m. to 7:00 p.m.

Farmers Market
Hours:

  • Friday 9:00 a.m. to 2:00 p.m.

Location

Building 1
3440 E La Palma Ave, 1st Floor
Anaheim, CA 92806
Get directions

Hours

Phone numbers

Cafe - Information
  • 714-644-6750
Farmers Market - Information
  • 714-644-6761

Location

Anaheim Kraemer Medical Offices, Building 2
3430 E La Palma Ave, 1st Floor
Anaheim, CA 92806
Get directions

Hours

  • Monday through Wednesday, Friday, 9 a.m. to 6:30 p.m.
  • Thursday, noon to 6:30 p.m.
  • Saturday, 9 a.m. to 3 p.m.
  • Sunday, Closed

Phone numbers

Information
  • 714-644-2710
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Learn more about translation process .

Location

Building 1
3440 E La Palma Ave
Anaheim, CA 92806
Get directions

Hours

  • Closed
For copy of records, fees may apply

Location

East Street Offices
1011 S East St
Anaheim, CA 92805
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 714-284-6634

Location

East Street Offices
1011 S East St
Anaheim, CA 92805
Get directions

Hours

Phone numbers

Birth Certificates
  • 714-644-6704
Decedent Affairs
  • 714-644-6902
Information
  • 714-284-6900
Orange County Member Services is now available to meet with and assist Kaiser Permanente members and patients, either in-person or through a virtual appointment (using online audio and video capabilities). We look forward to assisting you.

To schedule an in-person or virtual appointment with Member Services in Orange County, you will need the following:
  • Access to a computer, tablet, or smartphone with video and audio capabilities (required for virtual appointments only)
  • An internet connection (required for virtual appointments only)
  • An email address
  • A cell phone number
If you do not meet these requirements or need immediate assistance, please contact the Member Services Contact Center:
  • (800) 464-4000 (English)
  • (800) 788-0616 (Espanol)
  • (800) 757-7585 (Chinese dialects)
  • 711 (TTY)
To schedule an appointment with an Orange County Member Services Health Plan Representative, please access the following link and select a time that is convenient for you. Additional appointment times will be added regularly, so please try again if you cannot reserve your preferred time. Your information will be kept secure and private.

Our offices are also available for walk-in assistance (without an appointment) during regular business hours.

Location

Building 1
3440 E La Palma Ave
Anaheim, CA 92806
Get directions
For hospital patients with Advance Directives

Hours

  • Monday through Friday, 9 a.m. to 4 p.m.

Phone numbers

Information
  • 714-644-4137
Select or change a personal physician or get information about practitioners and services. Online at kp.org/chooseyourdoctor

Phone numbers

Information
  • 1-888-956-1616 (toll free)
Call Medical Correspondence. See East Street Administrative Offices.

Fees may apply

Location

East Street Offices
1011 S East St
Anaheim, CA 92805
Get directions

Hours

Closed Saturday, Sunday, and holidays
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 714-284-6634

Location

Anaheim Kraemer Medical Offices, Building 2
3430 E La Palma Ave, 1st Floor
Anaheim, CA 92806
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 714-644-5511

Location

Building 1
3440 E La Palma Ave
Anaheim, CA 92806
Get directions

Phone numbers

Information
  • 714-644-6241

Hours

Phone numbers

California Relay Service
  • 711 (toll-free TTY for the hearing/speech impaired)

Location

Building 1
3440 E La Palma Ave, 1st Floor
Anaheim, CA 92806
Get directions

Hours

Phone numbers

Information
  • 714-644-2704

Building 1
3440 E La Palma Ave
Anaheim, CA 92806
Get directions

Emergency care

By walk-in

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 714-644-2800

Departments and specialties

Admitting, Advice Nurse, Cardiology, Cardiology Testing, Continuing Care, Emergency Department, Ethics Committee, HearUSA/HEARx West Hearing Care Centers, Neonatal Intensive Care Unit (NICU), Newborn Nursery (Inpatient), Pediatrics - Inpatient only, Physical/Occupational Therapy, Postpartum (Inpatient), Pulmonary Function Testing (PFT), Radiology/Diagnostic Imaging, Radiology/Diagnostic Imaging - Mammography, Social Medicine

Services and amenities

Cafe, Language Assistance, Member Services, Spiritual Care/Chaplain, Volunteer Services
Anaheim Kraemer Medical Offices, Building 2
3430 E La Palma Ave
Anaheim, CA 92806
Get directions

Pharmacy services

Members can refill online or by using our mail order services at kp.org/rxrefill.


Pharmacy Type: Retail

Hours

7 days
  • open 24 hours

Phone numbers

Information/Refills by phone
  • 1-866-523-8007 (toll free)
Mail Order
  • 1-866-206-2983 (toll free)

Departments and specialties

Pharmacy - Kraemer MOB 2 OP 24hr

Services and amenities

Administration, Gift Shop, Security (Lost and Found)
East Street Offices
1011 S East St
Anaheim, CA 92805
Get directions

Services and amenities

Medical Correspondence, Medical Records - Inpatient only, School/Camp forms

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Resources

Quality and Safety

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
 
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

 

This page was last updated on: 10/23/24