If you’re a Kaiser Permanente member in Washington who lives outside the Vancouver/Longview area, learn more about our care and services.

What is urgent care?

An urgent care need is one that requires prompt medical attention, usually within 24 or 48 hours, but is not an emergency medical condition. This can include:

• Minor injuries
• Backaches
• Earaches
• Sore throats
• Coughs
• Upper-respiratory symptoms
• Frequent urination or a burning sensation when urinating

There are urgent care needs that are not emergencies. Knowing the difference can save you and your family time and money.

Do not attempt to access emergency care through this website.

If you think you or your family member has a medical or mental health emergency, call 911 or go to the nearest hospital.

Find a facility with urgent care in your area today. 

Choose how to get urgent care

Here’s a look at the appointment types that may be available for urgent care:

• Phone
• Video
• In person
• Care Essentials

How to schedule phone or video appointments

• Go to Appointments or use the Kaiser Permanente app.
• Call any time:
  • Portland: 503-813-2000 (TTY 711)
  • All other areas: 1-800-813-2000 (TTY 711)
• Make a Care Essentials appointment at CareEssentials.org.

Learn more about getting started with phone or video visits today.

Dental care

If you have an urgent dental care need, call our dental appointment center. Ask for an advice nurse if you're calling after hours.