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Advanced Care at Home
If you need advanced medical care, you may be able to get the high-quality treatment you need at home — personalized, patient-centered care, supported by a team of specialists.
What is Advanced Care at Home?
With certain medical conditions, you may be able to get care from the comfort of home — including equipment setup, 24/7 care, prescription delivery, and more. And it’s completely optional. Your attending doctor will inform you if you’re eligible for Advanced Care at Home.
You may be able to choose Advanced Care at Home if:
- You have a qualifying medical condition.
- It’s available in your area.1
- Your plan covers Advanced Care at Home.
Advanced Care at Home is not hospice care.
Advanced Care at Home services
When you get Advanced Care at Home, your care team will monitor your progress closely and provide the support you need for a smooth recovery.
Services may include:
- In-person and telehealth visits with clinicians
- 24/7 phone support and remote monitoring
- Prescription delivery and management
Other medical care options may include:
- Oxygen
- Intravenous antibiotics
- Diagnostic imaging
- Lab draws
- Wound care
Why choose Advanced Care at Home?
When you choose Advanced Care at Home, you can get the personalized, high-quality care you expect from Kaiser Permanente, often without a hospital stay.
Comfort and safety
At home, you’re likely to experience less pain, better sleep, and a smoother recovery. And because you’re in a private setting, there’s a lower risk of complications like infections.
Quality
Advanced care at home usually results in lower risk for long-term care admission.2 And you’ll have instant access to your care team when you need them.
Choice
If you’re eligible for the program, you choose whether to participate. Once you opt in, the Advanced Care at Home team will coordinate your enrollment.
How does Advanced Care at Home work?
If you have a qualifying medical condition, your clinician may offer you the option to get advanced care and heal at home, rather than stay at the hospital. If you opt in, your care team will:
- Set up any in-home telehealth and medical equipment you’ll need.
- Offer care daily while you’re being treated. You can also reach them directly by phone, 24/7.
- Discuss follow-up care with you once you’ve recovered.
And with Advanced Care at Home, you’ll get the high-quality care you expect, and the support you deserve.
Connected care
Electronic health record
Prescriptions
Virtual care tools
Frequently asked questions
Do I have to be good with technology to use Advanced Care at Home?
Depending on the type of care you need, you may get technical devices to use at home. For example, you may get a tablet for virtual visits with your doctor, or a blood pressure monitor or other Bluetooth-enabled devices to track your vitals. Any technology you receive will be user-friendly and include instructions. Your care team will provide and set up whatever devices you need, and when your care is complete, they’ll remove them from your home or guide you through the return process.
What if I change my mind about Advanced Care at Home and decide I’d rather be admitted to the hospital?
You can ask to be discharged from Advanced Care at Home at any time. Your care team will identify a safe option and help you transition your care.
Advanced Care at Home Coalition
In 2021, Kaiser Permanente cofounded the Advanced Care at Home Coalition with Mayo Clinic and Medically Home. The coalition brings together industry leaders in home and hospital care to advocate for policies that allow more patients to benefit from advanced care at home. Visit achcoalition.org to learn more.
Footnotes
1Advanced Care at Home is available to Kaiser Permanente members in Southern California, Northern California, Georgia, the Mid-Atlantic States, Oregon, and Washington. Program varies by region.
2Geneviève Arsenault-Lapierre, PhD, et al., “Hospital-at-Home Interventions vs In-Hospital Stay for Patients With Chronic Disease Who Present to the Emergency Department,” JAMA Network Open, June 8, 2021.