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Member Services

Photo of a piece of fruit

phone numbers and hours of operation

Contact Member Services by phone at the following numbers:

California

800-464-4000 (toll free) or TTY 711
800-788-0616 (Spanish)
800-757-7585 (Chinese dialects)

Hours
Open 7 days a week
24 hours a day
Closed holidays
Closed at 10 p.m. the day after Thanks giving, Christmas Eve, and New Year’s Eve

Medicare members
800-443-0815 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Colorado

Denver/Boulder

303-338-3800
303-338-3820 or 711 (TTY for the hearing/speech impaired)

Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.

Medicare members
800-476-2167 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Physician Selection Services
855-208-7221 (toll free)
800-659-2656 (toll-free TTY for the hearing/speech impaired)

Hours
Open Monday through Friday
from 7 a.m. to 6 p.m.

Self-funded members
877-883-6698 (toll free)
877-870-0283 (toll-free TTY for the hearing/speech impaired)

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Northern Colorado

800-632-9700 (toll free) or TTY 711

Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.

Physician Selection Services
855-208-7221 (toll free)
800-659-2656 (toll-free TTY for the hearing/speech impaired)

Hours
Open Monday through Friday
from 7 a.m. to 6 p.m.

Self-funded members
877-883-6698 (toll free)
877-870-0283 (toll-free TTY for the hearing/speech impaired)

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Southern Colorado

888-681-7878 (toll free) or TTY 711

Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.

Medicare members
800-476-2167 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Physician Selection Services
855-208-7221 (toll free)
800-659-2656 (toll-free TTY for the hearing/speech impaired)

Hours
Open Monday through Friday
from 7 a.m. to 6 p.m.

Self-funded members
877-883-6698 (toll free)
877-870-0283 (toll-free TTY for the hearing/speech impaired)

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

District of Columbia

Metro area
301-468-6000

Outside metro area
800-777-7902 (toll free)
301-879-6380 or 711 (TTY For the hearing and speech impaired)

Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.

Medicare members
888-777-5536 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Georgia

Toll Free 888-865-5813
Toll Free 800-255-0056 TTY for hearing/speech impaired
Local 404-261-2590

Hours
Open Monday through Friday
from 7 a.m. to 7 p.m.

Medicare members
800-232-4404 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Hawaii

In Oahu
808-432-5955

Anywhere other than Oahu
800-966-5955 (toll free)

For the hearing/speech impaired
877-447-5990 (TTY)

Hours
Open Monday through Friday
from 8 a.m. to 5 p.m.
Saturday 8 a.m. to noon

Medicare members
800-805-2739 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Maryland

D.C. metro area
301-468-6000

Outside D.C. metro area
800-777-7902 (toll free)
301-879-6380 or 711 (TTY for the hearing/speech impaired)

Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.

Medicare members
888-777-5536 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Oregon

Portland
503-813-2000

Outside Portland
800-813-2000 (toll free)

Hours
Open Monday through Friday
from 8 a.m. to 6 p.m.

Medicare members
877-221-8221 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Virginia

D.C. metro area
301-468-6000

Outside D.C. metro area
800-777-7902 (toll free)
301-879-6380 or 711 (TTY for the hearing/speech impaired)

Hours
Open Monday through Friday
from 7:30 a.m. to 5:30 p.m.

Medicare members
888-777-5536 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.

Washington state

800-813-2000 (toll free)
800-735-2900 (toll free) or TTY 711

Hours
Open Monday through Friday
from 8 a.m. to 6 p.m.

Medicare members
877-221-8221 (toll free) or TTY 711

Hours
Open 7 days a week
from 8 a.m. to 8 p.m.