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The Ginger app offers immediate 1-on-1 support for coping with many common challenges — from stress and low mood to issues with work and relationships, and more. Ginger’s highly trained emotional support coaches are ready to help 24/7, and adult Kaiser Permanente members can use Ginger for 90 consecutive days at no cost.1,2,3,4,5,6
What can you do with the Ginger app?
- Text with your coach anytime, anywhere, 24/7 for up to 90 days.
- Discuss goals, share challenges, and create an action plan with your coach.
- Get personalized, interactive skill-building tools from your coach via a library of more than 200 activities on the app.
- View recaps from each texting session, track your progress, and more. Your coach will also use this information to better help you reach your goals.
Download the app and connect with a coach now
Support is just a text message away. You can connect with a Ginger coach right after you complete registration. Or you can schedule a session at a time that works best for you.
Additional support for emotional wellness
These self-care apps can help you navigate life’s challenges — like stress, sleep troubles, low mood, and more. Calm and myStrength are available at no cost to members.
Explore our broad range of self-care resources — including audio activities, articles, and more. Get support for managing stress, improving relationships, and practicing self-care.
How to get mental health services at Kaiser Permanente
When you call, we’ll assess your needs and offer you a phone, video, or in-person appointment with a mental health specialist, if appropriate. You don't need a referral to access mental health services from a Kaiser Permanente clinician.
Footnotes
1The app and services described above are not covered under your health plan benefits, are not a Medicare-covered benefit, and are not subject to the terms set forth in your Evidence of Coverage or other plan documents. The app and services may be discontinued at any time.
2The app and services are neither offered nor guaranteed under contract with the FEHB Program, but are made available to enrollees and family members who become members of Kaiser Permanente.
3The Ginger app and services are not available to any members under 18 years old.
4Some individuals who receive health care services from Kaiser Permanente through state Medicaid programs are not eligible for the Ginger app and services.
5Kaiser Permanente members can use Ginger text coaching for 90 days per year. After the 90 days, members can continue to access the other services available on the Ginger app for the remainder of the year at no cost.
6Ginger is not available to Kaiser Permanente Dental-only members.