Measuring quality

We participate in a number of independent reports on quality of care and service. This allows our members and the public to have reliable information about the quality of care we deliver at Kaiser Permanente in Hawaii. It also provides a way to compare our performance to other Hawaii health plans.

Regional quality performance

The National Committee for Quality Assurance (NCQA) is a private nonprofit organization that accredits and rates health care providers. The NCQA's Health Insurance Plan Ratings are based on combined scores for health plans in HEDIS; the Consumer Assessment of Healthcare Providers and Systems®, or CAHPS; and NCQA Accreditation standards scores. You can review the report card for KFHP Hawaii at here.

See what other independent organizations are saying about the high quality of our care in the Accolades flyer (PDF).

Hospital quality measures

Moanalua Medical Center

Learn about this hospital’s quality measures and rating by Medicare through Quality Check | Care Compare Hospitals.

The Leapfrog Group is a group of Fortune 500 companies, including nonprofit and large private companies, that encourages purchasers and consumers to use their health care buying power as leverage to create quality and safety standards in the U.S. The group gathers information about aspects of medical care and patient safety relevant to urban hospitals via an annual Leapfrog Survey. To review survey results for this hospital, visit The Leapfrog Group.

The Joint Commission is a health care accreditation organization recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards. To earn and maintain its accreditations, KP must undergo an on-site survey by The Joint Commission survey team at least every three years. KP has adopted a set of The Joint Commission compliance expectations for contracted practitioners coming into our facilities. Learn about this hospital's accreditation through QualityCheck.

Modified by: SCAL Quality, Safety & Regulatory Services January 2024.