Scheduled phone visits

Schedule an appointment to talk with your doctor, a specialist, or an available clinician over the phone. 

Average wait time Varies by region of care  

Hours

 

Appointment times vary.

Routine care

Monday to Friday

8 a.m. to 5 p.m.

 Check to see if same-day or next-day appointments are available.
Upfront cost for Kaiser Permanente members
No additional cost share		  
How to get care
   

When should I use scheduled phone visits?

Use this for
  • Basic checkups 
  • Medical health care advice 
  • Mental health care advice 
  • Specialty care referrals 
Don’t use this for
  • Emergency care 
  • Urgent care