Kaiser Permanente Koolau Medical Office

Related links
- Monday through Friday, 8 a.m. to 5 p.m.
Hours may vary by department, please see individual department for additional information.
24-hour prescription refill
- 808-643-7979
24/7 Advice
- 808-432-2000
Appointment cancellation
- 808-432-2000
Behavioral Health Services
- 808-432-7600
Information and appointments
- 808-432-2000
Member Services
- 1-800-966-5955 (toll free)
Pharmacy
- 808-643-7979
- Pharmacy services
- No emergency services
- No urgent care services
- No after-hours services
About this facility
Pharmacy services
Members can refill online or by using our mail order services at kp.org/rxrefill .
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
24-hour prescription refill
- 808-643-7979
Information
- 808-643-7979
Departments and specialties
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Appointments/information/24-hour cancellations
- 808-432-2000
Hours
- Thursday, 8 a.m. to 5 p.m.
Phone numbers
Appointments
- 808-432-7600
Hours:
- Monday through Friday, 9 a.m. to 12:15 p.m. and 1:15 to 5 p.m.
Hours:
- Monday through Friday, 8 to 11 a.m. and 12 noon to 5 p.m.
Ultrasound
Hours:
- Monday through Friday, 8 a.m. to 12:30 p.m. and 1:30 to 4:30 p.m.
Phone numbers
Appointments/information/24-hour cancellations
- 808-432-5100
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
After-hours advice
- 808-432-7700
Appointments/information/24-hour cancellations
- 808-432-2000
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
After-hours advice
- 808-432-7700
Appointments/information/24-hour cancellations
- 808-432-2000
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Information
- 808-432-2000
Phone numbers
Appointments/information/24-hour cancellations
- 808-432-7100
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
After-hours advice
- 808-432-7700
Appointments/information/24-hour cancellations
- 808-432-2000
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
After-hours advice
- 808-432-7700
Appointments/information/24-hour cancellations
- 808-432-2000
Members can refill online or by using our mail order services at kp.org/rxrefill .
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
24-hour prescription refill
- 808-643-7979
Information
- 808-643-7979
Hours
- Monday, Tuesday, and Thursday, 8 a.m. to 5 p.m.
Phone numbers
Appointments/information/24-hour cancellations
- 808-432-2000
Services and amenities
- Kailua Clinic: 432-3400
- Honolulu Medical Office: 432-2300
- Mapunapuna Medical Office: 432-5600
- Waipio Medical Office: 432-3100
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Information
- 808-432-3800
Lactation appointments
- 808-432-3800
Phone numbers
Appointments/information/24-hour cancellations
- 808-432-3800
To find:
- a provider’s office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-966-5955 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers, and services may change. To report an error, please call 1-800-966-5955 or email us.
Kaiser Permanente works together with participating providers to ensure all cultural competence obligations are met. We are dedicated to ensuring that services are provided in a culturally competent manner to all members, including those with limited English proficiency and reading skills; as well as those with diverse cultural and ethnic backgrounds.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business and uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
A narrow network is defined as a tailored, tiered or high-performance network that has 80 percent or less overlap with a health plan’s broadest network offered to a member in any type of plan offered by that health plan. Kaiser Permanente does not have a narrow network with respect to its Marketplace plans. Members enrolled in Kaiser Foundation Health Plan (KFHP) Marketplace plans have access to the same provider networks as members enrolled in all other KFHP plans.
Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you would like more current information on a practitioner's license, call either the Hawaii Department of Commerce and Consumer Affairs Consumer Resource Center at (808) 587-3295 or visit their website, or call the Kaiser Permanente Customer Service Center at (808) 432-5955 (Oahu) or 1-800-966-5955 (toll free, neighbor islands). For the deaf, hard of hearing, or speech impaired, call 1-800-966-5955 or 711 (TTY).
01/03/19