Kaiser Permanente Honolulu Medical Office

Kaiser Permanente Honolulu Medical Office
Medical Office Building
Kaiser Permanente facility
1010 Pensacola St.
Honolulu, HI 96814
808-432-2000

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  • Monday through Friday, 8 a.m. to 5 p.m.
Winter Holiday Schedule:
Monday, December 24, 2018 - 8 a.m. to Noon
Tuesday, December 25, 2018 - Closed (Christmas Day)
Monday, December 31, 2018 - 8 a.m. to Noon
Tuesday, January 1, 2019 - Closed (New Year's Day)

Hours may vary by department, please see individual department for additional information.
Note: On Saturday, Pharmacy is open from 8 a.m. to noon, and Lab is open from 8 a.m. to 12:30 p.m.

24-hour prescription refill

  • 808-643-7979

24/7 Advice

  • 808-432-7600

Appointment cancellations

  • 808-432-2000

Behavioral Health Services

  • 808-432-7600

Information and appointments

  • 808-432-2000

Member Services

  • 1-800-966-5955 (toll free)

Pharmacy

  • 808-643-7979
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

For injuries or illnesses requiring prompt treatment (but is not a medical emergency), please call for a same-day appointment in Family Medicine, Pediatrics, or Internal Medicine or schedule online at kp.org/appointments . Emergency and After-hours Care is available at Moanalua Medical Center .

Schedule appointments online
Go to kp.org/appointments to schedule your appointment

Pharmacy services

Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1010 Pensacola St., 1st floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 7 p.m.
  • Saturday, 8 a.m. to noon

Phone numbers

24-hour prescription refill
  • 808-643-7979
Information
  • 808-643-7979
Show less

Departments and specialties

1 - Same day care
For injuries or illnesses requiring prompt treatment (but is not a medical emergency), please call for a same-day appointment in Family Medicine, Pediatrics, or Internal Medicine or schedule online at kp.org/appointments . Emergency and After-hours Care is available at Moanalua Medical Center .

Location

1010 Pensacola St.
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments/information/24-hour cancellations
  • 808-432-2000
Allergy
Self-referral

Location

1010 Pensacola St., 4th floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments/information/24-hour cancellations
  • 808-432-2000
Audiology

Call for appointments

Location

1010 Pensacola St., 3rd floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/24-hour cancellations
  • 808-432-8000
Behavioral Health

Location

1010 Pensacola St.
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Appointments
  • 808-432-7600
Contact Lens

Location

1010 Pensacola St., 1st floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to noon and 1 to 5 p.m.

Phone numbers

Information/Refill
  • 808-432-2610
Dermatology
by referral only

Location

1010 Pensacola St., 4th floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

24-hour cancellations
  • 808-432-2000
Appointments/information
  • 808-432-8000
Diagnostic Imaging
General Radiology, Ultrasound
Hours:
  • Monday through Friday, 8 a.m. to 5 p.m.

Mammography
Hours:

  • Monday through Friday, 8 a.m. to 5:30 p.m.
  • Saturday, 7:45 a.m. to 11:45 a.m. (for screening mammograms only)


Location

1010 Pensacola St., 1st floor
Honolulu, HI 96814
Get directions

Hours

Phone numbers

Information
  • 808-432-5100
Endocrinology
by referral only

Location

1010 Pensacola St., 5th floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments/information/24-hour cancellations
  • 808-432-2000
Family Medicine
Schedule appointments online: Go to kp.org/appointments to schedule your appointment.

Location

1010 Pensacola St.
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advice
  • 808-432-7700
Appointments/24-hour cancellations
  • 808-432-2000
Geriatric Medicine

Location

1010 Pensacola St., 5th floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments/information
  • 808-432-8000
Internal Medicine
Schedule appointments online: Go to kp.org/appointments to schedule your appointment.

Location

1010 Pensacola St., 3rd and 4th floors
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advice
  • 808-432-7700
Appointments/24-hour cancellations
  • 808-432-2000
Laboratory
Call requesting practitioner for test results, or check lab results online at kp.org .

Location

1010 Pensacola St., 1st floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5:30 p.m.
  • Saturday, 7:30 a.m. to noon

Phone numbers

Information
  • 808-432-2160
Obstetrics and Gynecology (Ob-Gyn)

Location

1010 Pensacola St., 5th floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advice
  • 808-432-7700
Appointments/24-hour cancellations
  • 808-432-2000
Occupational Medicine

Location

1010 Pensacola St., 2nd floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments/24-hour cancellations
  • 808-432-2200
Ophthalmology

Location

1010 Pensacola St., 6th floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/information/24-hour cancellations
  • 808-432-2000
Optical Dispensing
Vision Essentials by Kaiser Permanente

For information, go to kp2020.orgExternal Link

Location

1010 Pensacola St., 1st floor
Honolulu, HI 96814
Get directions

Hours

  • Monday, Tuesday, and Thursday, 8 a.m. to 5 p.m.
  • Wednesday and Friday, 8 a.m. to 7 p.m.

Phone numbers

Information
  • 808-432-2170
Optometry
Online appointment booking on kp.org

Location

1010 Pensacola St., 6th floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 7:40 a.m. to noon and 1 to 5 p.m.

Phone numbers

Appointments/24-hour cancellations
  • 808-432-2000
Pediatrics and Young Adults
Schedule appointments online: Go to kp.org/appointments to schedule your appointment.

Location

1010 Pensacola St., 4th floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advice
  • 808-432-7700
Appointments/24-hour cancellations
  • 808-432-2000
Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1010 Pensacola St., 1st floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 7 p.m.
  • Saturday, 8 a.m. to noon

Phone numbers

24-hour prescription refill
  • 808-643-7979
Information
  • 808-643-7979
Physical Therapy
Call for appointments

Location

1010 Pensacola St., 1st floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information/24-hour cancellations
  • 808-432-2000
The Aesthetic Center by Kaiser Permanente

Cosmetic Dermatology, Aesthetician Services: twice a month on Thursday-call for dates

For information/Skin Care Fair dates, go to kp.org/aesthetic/hi

Location

1010 Pensacola St., 6th floor
Honolulu, HI 96814
Get directions

Hours

  • Thursday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Appointments/information/24-hour cancellations
  • 1-866-400-1760 (toll free) Online appointment booking for consultations on kp.org
The Hearing Service Center by Kaiser Permanente
Hearing Aids
For information/seminar dates, go to kp.org/hearingservice/hi

Location

1010 Pensacola St., 1st floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Appointments/information/24-hour cancellations
  • 1-866-400-1760 (toll free) Online appointment booking for hearing aid consultations and rechecks on kp.org .
The Vision Correction Center by Kaiser Permanente
Lasik Vision Correction

For information, go to kp.org/visioncenter/hi

Location

1010 Pensacola St., 6th floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/information/24-hour cancellations
  • 1-866-400-1760 (toll free)
Show less

Services and amenities

Business Office
Benefits information and financial counseling, including:
  • Cost estimates for pre-scheduled services
  • Collection of Pre-payments and deposits
  • Maternity benefits counseling
  • Medical Financial Assistance Program
  • Community resources information

Location

1010 Pensacola St.
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Outpatient financial counselors, option 4
  • 808-432-2020
Nutrition Counseling
Get an individualized nutrition program designed to help you manage or prevent medical conditions such as diabetes, heart disease, and chronic kidney disease.

Call for an appointment with a registered dietitian.

Location

1010 Pensacola St., 3rd floor
Honolulu, HI 96814
Get directions

Phone numbers

Information
  • 808-432-2000
Prevention and Health Education

Location

1010 Pensacola St., 2nd floor
Honolulu, HI 96814
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information
  • 808-432-2000
Show less

To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-966-5955 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers, and services may change. To report an error, please call 1-800-966-5955 or email us.

Kaiser Permanente works together with participating providers to ensure all cultural competence obligations are met. We are dedicated to ensuring that services are provided in a culturally competent manner to all members, including those with limited English proficiency and reading skills; as well as those with diverse cultural and ethnic backgrounds.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business and uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

A narrow network is defined as a tailored, tiered or high-performance network that has 80 percent or less overlap with a health plan’s broadest network offered to a member in any type of plan offered by that health plan. Kaiser Permanente does not have a narrow network with respect to its Marketplace plans. Members enrolled in Kaiser Foundation Health Plan (KFHP) Marketplace plans have access to the same provider networks as members enrolled in all other KFHP plans.

Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you would like more current information on a practitioner's license, call either the Hawaii Department of Commerce and Consumer Affairs Consumer Resource Center at (808) 587-3295 or visit their websiteExternal Link, or call the Kaiser Permanente Customer Service Center at (808) 432-5955 (Oahu) or 1-800-966-5955 (toll free, neighbor islands). For the deaf, hard of hearing, or speech impaired, call 1-800-966-5955 or 711 (TTY).

 

This page was last updated on:

11/27/18