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The care you need, when you need it in Colorado
Explore the convenient ways you can get quality care.
Need help choosing?
Care options are available to most members. Refer to the care options on this page for more information regarding cost and availability based on plan type.
If you’re having a medical or mental health emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.
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Popular care options
Visit types: Video, phone
Talk to a physician 24/7 over video or phone for quality care when you need it - no appointment needed.
Visit types: Video, phone, office
Visit with your primary care physician or specialists by referral.
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Other services available in Colorado
Need help choosing care?
Contact us 24/7 at 303-338-4545 or 1-800-218-1059 (TTY 711).
Cancel appointment
To cancel an appointment, log onto kp.org or call us Monday through Friday, 6 a.m. to 7 p.m., at 303-338-4545 or 1-800-218-1059 (TTY 711).
Find doctors and locations
Find where you can go for care near you.
Prescriptions
Order most refills online and pick refills up at a Kaiser Permanente pharmacy near you.
Interpreter services
Get care in your language at no extra cost.
Medical record
Check out most lab results, past information, and more.
Health care reminders
Check on preventive care screenings or immunizations recommended by your health care team.
Member services
Get assistance related to access and account management.
Average wait time: 4 hours
No additional cost shareAnswer a quick self-service questionnaire and get a response with advice and treatment from a clinician within 4 hours.
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No cost share for most plansTalk to a physician 24/7 over video for quality care when you need it - no appointment needed.
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No cost share for most plansTalk to a physician 24/7 over phone for quality care when you need it - no appointment needed.
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Co-pay will be charged for some plansChat with us online for your care needs.
If you need medical or mental health advice, or help choosing the right care option for you, talk with a registered nurse day or night.
Call 24/7 at 303-338-4545 or 1-800-218-1059 (TTY 711)
Available now
No cost24/7 urgent intervention and mental health advice
National 24/7 suicide and crisis lifeline
For illnesses or injuries requiring prompt attention but are not medical or psychiatric emergencies.
DispatchHealth delivers high-quality health care to your home. Available for Denver/Boulder members, 7 days a week, from 7 a.m. to 10 p.m. Call 720-588-9686 (TTY 711).
720-588-9686
Get prompt medical attention for medical or mental health emergencies.
Available now
No costView recommended ways to treat minor symptoms and injuries at home.
Explore options and information for prevention and care before, during, and after you travel.
For additional help, call the Away from Home Travel Line at 951-268-3900 (TTY 711).
Response within 2 to 3 business days
Message your doctor’s office with nonurgent questions anytime.
Schedule an appointment to talk with your doctor, your specialist for an ongoing condition, or an available clinician over video.
Schedule an appointment to talk with your doctor, your specialist for an ongoing condition, or an available clinician over the phone.
Schedule an appointment to see your doctor, your specialist for an ongoing condition, or an available clinician in person.
Schedule a video visit with a mental health professional or addiction counselor, no referral needed.
Schedule a phone visit with a mental health professional or addiction counselor, no referral needed.
Schedule an in-person visit with a mental health professional or addiction counselor, no referral needed.
Visit a specialist to treat specific injuries and ongoing conditions.
Schedule a one-on-one video counseling session with an Amwell therapist. No referral needed.
Schedule a one-on-one phone counseling session with an Amwell therapist. No referral needed.
Schedule a COVID-19 vaccine or booster shot.
Order a self-test or schedule an in-person test.
Get answers and care directly from a pharmacists about:
- Medications
- Refills
- Mail order, Rx status and pricing
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Talk to a physician 24/7 over phone or video for quality care when you need it - no appointment needed.
Available now
If you’re having a medical or mental health emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.
Find where you can go for care near you.
Health resource
Check your prescription status, get a cost estimate and find a pharmacy near you.
Health resource
Get pregnancy care and support for all your maternity needs.
Health resource
With features like meditations, videos, interactive programs, and more, these self-care apps are proven effective, easy to use, and recommended by Kaiser Permanente clinicians.
Health resource
Facts about the coronavirus and COVID-19
Health resource
Search or browse our drug encyclopedia for information about your prescription and over-the-counter drugs, medications, and supplements.
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Talk to a physician 24/7 over phone or video for quality care when you need it - no appointment needed.