Notices and updates

There may be changes to Kaiser Permanente services and business hours not listed below. Contact Member Services in your area for more information.

Visit our News Center for additional news, updates, press releases, quality scores, and more.

Learn about our utilization management policies (PDF)

How to get a second opinion

As one of our members, you have the right to get a second opinion.

If you have coverage through your employer or through Medi-Cal

As a California member, simply contact your local Member Services department or call our Member Services Contact Center for help in arranging a second opinion.

If you’re a Federal employee or have coverage through Medicare or another plan

First, talk to your physician. Then if you have more questions, please contact your local Member Services department or call our Member Services Contact Center.

How to contact Member Services