Kaiser Permanente Zion Medical Center

Kaiser Permanente Zion Medical Center
Hospital
Kaiser Permanente facility
4647 Zion Ave.
San Diego, CA 92120
619-528-5000

Resources

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  • Monday through Friday, 8:30 a.m. to 5 p.m.
unless otherwise noted

Admitting

  • 619-528-0140

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Operator/information

  • 619-528-5000

Pharmacy information/refills by phone

  • 1-866-370-1958 (toll free)
Available services
  • Emergency service
  • Pharmacy services
Unavailable services
  • No urgent care services
  • No after-hours services
Map ends

About this facility



Emergency care

Emergency Department
by walk-in

Hours

7 days
  • open 24 hours
Show less

Pharmacy services

Pharmacy - Zion 1st Floor
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Information/refills by phone
  • 1-866-370-1958 (toll free)
Mail Order
  • 1-866-206-2985 (toll free)
Show less

Departments and specialties

Advice Nurse

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Phone numbers

Advice
  • 1-833-574-2273 (1-833-KP4CARE) (toll free) 7 days, including holidays
After-hours advice
  • 1-833-574-2273 (1-833-KP4CARE) (toll free)
Cardiology
by referral only

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Appointments/information/messages
  • 1-877-236-0333 (toll free)
Continuing Care

Phone numbers

Information
  • Monday through Friday, 8 a.m. to 5 p.m.
  • 619-641-4456
Emergency Department
by walk-in

Hours

7 days
  • open 24 hours
Gastroenterology (GI)
by referral only

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8:15 a.m. to 6 p.m.

Phone numbers

Appointment/information/messages
  • 1-877-236-0333 (toll free)
Genetics
Referral preferred

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations/information/messages
  • 619-528-5409
HearUSA/HEARx West Hearing Care Centers
Locations:
  • HearUSA/HEARx West Hearing Care Center - Chula Vista: 2220 Otay Lakes Rd., Suite 503, Chula Vista, CA 91915
  • HearUSA/HEARx West Hearing Care Center - Hillcrest: 1244 University Ave., San Diego, CA 92103
  • HearUSA/HEARx West Hearing Care Center - La Jolla: 8915 Towne Centre Drive, Suite 2-116, San Diego, CA 92122
  • HearUSA/HEARx West Hearing Care Center - La Mesa: Springs Center, 8066 La Mesa Blvd.. La Mesa, CA 91941
  • HearUSA/HEARx West Hearing Care Center - Poway: 14845 Pomerado Rd., Suite 14845, Poway, CA 92604
  • HearUSA/HEARx West Hearing Care CenterHEARx West - Oceanside: 3772 Mission Ave, Suite 117, Oceanside, CA 92058
  • HearUSA/HEARx West Hearing Care Center - San Diego: 7910 Frost St., Ste. 420, San Diego, CA 92123
  • HearUSA/HEARx West Hearing Care Center - Vista: Melrose Village Plaza, 1611 S. Melrose Drive, Vista, CA 92081

Location

994 W. El Norte Parkway
Escondido, CA 92026
Get directions

Hours

Evenings and weekends by appointment only
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

HearUSA/HEARx West Hearing Care Center
  • 760-658-5440
HearUSA/HEARx West Hearing Care Center - Chula Vista
  • 619-691-1108
HearUSA/HEARx West Hearing Care Center - Hillcrest
  • 619-291-0030
HearUSA/HEARx West Hearing Care Center - La Jolla
  • 858-260-5615
HearUSA/HEARx West Hearing Care Center - La Mesa
  • 619-644-9515
HearUSA/HEARx West Hearing Care Center - Normal Heights
  • 619-284-1014
HearUSA/HEARx West Hearing Care Center - Oceanside
  • 760-721-1141
HearUSA/HEARx West Hearing Care Center - Vista
  • 760-597-0050
HearUSA/HEARx West Hearing Care Center- San Diego
  • 858-569-6090
Hematology/Oncology
by referral only

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments/information/messages
  • 1-877-236-0333 (toll free)
Infectious Disease
Only HIV patients may self-refer through the call center.
No referral needed (PrEP patients need referral)

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

Hours and days may vary
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/information/messages
  • 1-877-236-0333 (toll free)
Intensive Care Unit (ICU)

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Phone numbers

Information
  • 619-528-3710
Interventional Radiology

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Phone numbers

Information
  • 619-528-5849
Laboratory
Call requesting physician for test results and to schedule appointments, or check most lab results online at kp.org .

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

7 days
  • 7 a.m. to 9 p.m.

Phone numbers

Appointments
  • 619-528-7722
North County Phone
  • 760-510-5374
Results
  • 1-888-457-8378 (1-888-4KPTEST) (toll free)
Nuclear Medicine
by referral only

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Phone numbers

Appoointments/information/messages
  • 619-528-5067
Occupational Health Center
Kaiser Permanente On-the-Job

Medical treatment for work-related injuries and illnesses

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

Closed holidays
  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Appointments/information/messages
  • 619-528-5062
Orthopedic Surgical Care
by referral only

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Phone numbers

Appointments/cancel/information/messages
  • 1-866-459-2912 (toll free)
Pharmacy - Zion 1st Floor
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Information/refills by phone
  • 1-866-370-1958 (toll free)
Mail Order
  • 1-866-206-2985 (toll free)
Poison Control

Location

7385 Mission Gorge Road
San Diego, CA 92120
Get directions

Phone numbers

Information
  • 1-800-222-1222 (toll free)
Psychiatry

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

Phone numbers

Behavioral Health Care Member Help Line
  • open 24 hours
  • 1-800-900-3277 (toll free) 7 days
Crisis intervention
  • 1-877-496-0450 (toll free)
Pulmonary Medicine
TB screening
by referral only

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/information/messages
  • 1-877-236-0333 (toll free)
Radiology/Diagnostic Imaging

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

Phone numbers

Appointments
  • 1-866-628-2006 (toll free)
Sleep Clinic

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/information/messages
  • 1-877-236-0333 (toll free)
Surgery - General
by referral only

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointmentscancel//information/messages
  • 619-662-1222
Urologic Surgery
by referral only

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

Phone numbers

Appointments/information/messages
  • 1-888-694-7857 (toll free)
Vascular Lab Testing

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/information
  • 619-662-1222
Vascular Surgery
by referral only

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Phone numbers

Information
  • 619-662-1222
Show less

Services and amenities

Admitting
Admitting Lobby Hours:
  • 7 Days a week from 6:00 am to 10:00 pm
Cashier Hours:
  • Monday, Wednesday, and Friday - 7:30 am to 5:00 pm
  • Tuesday and Thursday - 7:30 am - 3:30 pm, closed weekends

Location

4647 Zion Ave., 1st floor
San Diego, CA 92120
Get directions

Hours

  • 6 a.m. to 10 p.m.

Phone numbers

Information
  • 619-528-0140
Disability Claims

Location

7385 Mission Gorge Road
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Fax
  • 619-229-7542
Information
  • 619-528-5280
Healthy Living Store
Breast pumps are available for purchase.

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

  • Monday, Tuesday, Thursday, and Friday, 9 a.m. to 4:30 p.m.
  • Wednesday, 7 a.m. to 4:30 p.m.

Phone numbers

Information
  • 619-528-5153
Hospital Patient Information

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Phone numbers

Information
  • 619-528-5000
Language Assistance
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions
Medical Correspondence

Location

7385 Mission Gorge Road
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.
Medical Correspondence - Continuing Care Records
Continuing Care records are processed at no cost to members.

Location

7385 Mission Gorge Road
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Fax
  • 619-229-7511
Record copies
  • 619-583-4293
Medical Correspondence - Patient Records
Copies of records for personal use. There is a clerical and per-page copying fee.

Location

7385 Mission Gorge Road
San Diego, CA 92120
Get directions

Phone numbers

Record copies
  • 619-583-4293
Member Services Call Center
Benefits and Health Plan coverage information, forms and brochures.

Walk-in service is not available. Please refer to Member Services at Otay Mesa, San Marcos, or San Diego Medical Center.

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 7 a.m. to 3 p.m.

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free)
For the hearing/speech impaired
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616 (toll free)
Patient Access
Copies of records for personal use

Location

7385 Mission Gorge Road
San Diego, CA 92120
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Information
  • 619-583-4293
Personal Physician Selection
Select or change a personal physician or get information about practitioners and services. Online at kp.org/chooseyourdoctor

Phone numbers

Information
  • 1-888-956-1616 (toll free)
TTY

Location

4647 Zion Ave.
San Diego, CA 92120
Get directions

Hours

Phone numbers

Advice/appointments/information
  • 619-528-5152 (TTY for the hearing/speech impaired)
North County coastal
  • 760-436-6031 (TTY for the hearing/speech impaired)
North County inland
  • 760-741-8855 (TTY for the hearing/speech impaired)
Show less

4647 Zion Ave.
San Diego, CA 92120

Pharmacy services

Pharmacy - Zion 1st Floor
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Hours

7 days
  • open 24 hours

Phone numbers

Information/refills by phone
  • 1-866-370-1958 (toll free)
Mail Order
  • 1-866-206-2985 (toll free)
Show less

Departments and specialties

Advice Nurse, Cardiology, Gastroenterology (GI), Genetics, Hematology/Oncology, Infectious Disease, Intensive Care Unit (ICU), Interventional Radiology, Laboratory, Nuclear Medicine, Occupational Health Center, Orthopedic Surgical Care, Pharmacy - Zion 1st Floor, Psychiatry, Pulmonary Medicine, Radiology/Diagnostic Imaging, Sleep Clinic, Surgery - General, Urologic Surgery, Vascular Lab Testing, Vascular Surgery

Services and amenities

Admitting, Healthy Living Store, Hospital Patient Information, Language Assistance, Member Services Call Center, TTY
7385 Mission Gorge Road
San Diego, CA 92120

Departments and specialties

Poison Control

Services and amenities

Disability Claims, Medical Correspondence, Medical Correspondence - Continuing Care Records, Medical Correspondence - Patient Records, Patient Access
994 W. El Norte Parkway
Escondido, CA 92026

Departments and specialties

HearUSA/HEARx West Hearing Care Centers

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their websiteExternal Link.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
 
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

 

Driving directions

Take I-8 to Mission Gorge Road exit, go north 1 mile. The medical center is 1/2 block east of Mission Gorge Road.

This page was last updated on:

10/30/18