Downey Medical Center

Downey Medical Center
Hospital
Kaiser Permanente facility
9333 Imperial Highway
Downey, CA 90242
1-833-574-2273 (1-833-KP4CARE) (toll free)

Resources

Skip map Map begins Use my location
  • open 24 hours
Emergency services, 7 days

Advice/appointments/information

  • 1-833-574-2273 (1-833-KP4CARE) (toll free)

Information

  • 1-800-800-7990 (toll-free TTY for the hearing/speech impaired)
Available services
  • Emergency service
  • Urgent care services
  • Pharmacy services
Unavailable services
  • No after-hours services
Map ends

About this facility

Looking for hours of operation, see departments and specialties below.

California License Number: 930000078


Emergency and urgent care

Emergency Department

Location

9333 Imperial Highway, 1st Floor
Downey, CA 90242
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 1-800-800-7990 (toll-free TTY for the hearing/speech impaired)
Information/hospital patients
  • 562-657-7900
Urgent Care - Adults
Just across the campus from the Downey Medical Center

If you are unsure about what kind of care you need, call our Advice Nurse: Mon-Friday, 7:00 a.m. to 7:00 p.m. 1-833-574-2273 or on evenings and weekends: 1-833-KP4CARE (1-833-574-2273).
by urgent care

Location

Orchard Medical Offices, 9449 Imperial Highway, Ste 130, Building D (Purple)
Downey, CA 90242
Get directions

Hours

7 days a week including weekends and holidays
  • 8:30 a.m. to 10 p.m.

Phone numbers

After-hours advice
  • Monday through Friday, 7 a.m. to 7 p.m.
    Saturday, 7 a.m. to 1 p.m.
  • 1-833-574-2273 (1-833-KP4CARE) (toll free)
Appointments/advice
  • Monday through Friday, 7 a.m. to 7 p.m.
    Saturday, 7 a.m. to 1 p.m.
  • 1-833-574-2273 (1-833-KP4CARE) (toll free) Closed holidays
Urgent Care - Pediatrics
Just two miles from the Downey Medical Center

If you are unsure about what kind of care you need, call our Advice Nurse: Mon-Friday, 7:00 a.m. to 7:00 p.m. 1-833-574-2273 or on evenings and weekends: 1-833-KP4CARE (1-833-574-2273).

Hours:
  • Monday through Friday, 5:00 p.m. to 8:00 p.m.
by urgent care

Location

Bellflower Medical Offices, 9400 Rosecrans Avenue, 3rd floor
Bellflower, CA 90706
Get directions

Hours

Phone numbers

Appointments/advice
  • Monday through Friday, 7 a.m. to 7 p.m.
    Saturday, 7 a.m. to 1 p.m.
  • 1-833-574-2273 (1-833-KP4CARE) (toll free)
Show less

Pharmacy services

Pharmacy - 24 HR Discharge
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

9333 Imperial Highway, 1st Floor
Downey, CA 90242
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Fax
  • 1-877-885-0770 (toll free)
Mail Order Pharmacy
  • 1-866-206-2986 (toll free)
Refills by phone
  • 1-800-231-1096 (toll free)
Show less

Departments and specialties

Advice Nurse

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Phone numbers

Advice
  • Monday through Friday, 7 a.m. to 7 p.m.
    Saturday, 7 a.m. to 1 p.m.
  • 1-833-574-2273 (1-833-KP4CARE) (toll free)
After-hours advice
  • Monday through Friday, 7 a.m. to 7 p.m.
    Saturday, 7 a.m. to 1 p.m.
  • 1-833-574-2273 (1-833-KP4CARE) (toll free)
Continuous Ambulatory Peritoneal Dialysis (CAPD)

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Information
  • 562-657-9170
Diagnostic Imaging

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

  • Monday through Friday, 7 a.m. to 9 p.m.
  • Saturday, 8 a.m. to 4:30 p.m.

Phone numbers

Appointments
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • 562-657-7300
Emergency Department

Location

9333 Imperial Highway, 1st Floor
Downey, CA 90242
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 1-800-800-7990 (toll-free TTY for the hearing/speech impaired)
Information/hospital patients
  • 562-657-7900
Genetics
Referral preferred

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations/information/messages
  • 562-657-4842
HearUSA/HEARx West Hearing Care Center/Bellflower
by appointment only

Location

14359-61 Clark Ave.
Bellflower, CA 90706
Get directions

Hours

After-hours and weekends by appointment only
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 562-804-3119
HearUSA/HEARx West Hearing Care Centers/Whittier

Location

13512 Whittier Blvd., Suite G3
Whittier, CA 90605
Get directions

Hours

After-hours and weekends by appointment only
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 562-693-6106
Labor and Delivery

Location

9333 Imperial Highway
Downey, CA 90242
Get directions
Laboratory (Inpatient only)
Outpatient see Orchard Medical Offices . Call requesting practitioner for test results or check lab results online at kp.org .

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.

Phone numbers

Information
  • 562-657-8652
Results (24 hours)
  • 1-888-457-8378 (1-888-4KPTEST) (toll free) Call your physician with questions.
Long-term Care
See Imperial Satellite Offices.

Location

9333 Imperial Highway
Downey, CA 90242
Get directions
Medical Social Work Department
Assists members and their families with psychological and social problems related to their medical conditions.

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Assistance/counseling
  • 562-657-8590
Pediatrics
See Cudahy, Orchard or Whittier Medical Offices.

Location

Bellflower Medical Offices, 9400 Rosecrans Avenue, 3rd floor, Orange Building, Suite 228
Bellflower, CA 90706
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
Peritoneal Dialysis
See also Continuous Ambulatory Peritoneal Dialysis (CAPD).

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.
Pharmacy - 24 HR Discharge
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

9333 Imperial Highway, 1st Floor
Downey, CA 90242
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Fax
  • 1-877-885-0770 (toll free)
Mail Order Pharmacy
  • 1-866-206-2986 (toll free)
Refills by phone
  • 1-800-231-1096 (toll free)
Poison Control

Phone numbers

Information
  • 1-800-222-1222 (toll free)
Urgent Care - Adults
Just across the campus from the Downey Medical Center

If you are unsure about what kind of care you need, call our Advice Nurse: Mon-Friday, 7:00 a.m. to 7:00 p.m. 1-833-574-2273 or on evenings and weekends: 1-833-KP4CARE (1-833-574-2273).
by urgent care

Location

Orchard Medical Offices, 9449 Imperial Highway, Ste 130, Building D (Purple)
Downey, CA 90242
Get directions

Hours

7 days a week including weekends and holidays
  • 8:30 a.m. to 10 p.m.

Phone numbers

After-hours advice
  • Monday through Friday, 7 a.m. to 7 p.m.
    Saturday, 7 a.m. to 1 p.m.
  • 1-833-574-2273 (1-833-KP4CARE) (toll free)
Appointments/advice
  • Monday through Friday, 7 a.m. to 7 p.m.
    Saturday, 7 a.m. to 1 p.m.
  • 1-833-574-2273 (1-833-KP4CARE) (toll free) Closed holidays
Urgent Care - Pediatrics
Just two miles from the Downey Medical Center

If you are unsure about what kind of care you need, call our Advice Nurse: Mon-Friday, 7:00 a.m. to 7:00 p.m. 1-833-574-2273 or on evenings and weekends: 1-833-KP4CARE (1-833-574-2273).

Hours:
  • Monday through Friday, 5:00 p.m. to 8:00 p.m.
by urgent care

Location

Bellflower Medical Offices, 9400 Rosecrans Avenue, 3rd floor
Bellflower, CA 90706
Get directions

Hours

Phone numbers

Appointments/advice
  • Monday through Friday, 7 a.m. to 7 p.m.
    Saturday, 7 a.m. to 1 p.m.
  • 1-833-574-2273 (1-833-KP4CARE) (toll free)
Volunteer Services

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Phone numbers

Information
  • Monday through Friday, 9 a.m. to 5 p.m.
  • 562-657-9110
Show less

Services and amenities

Admissions / Patient Registration

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 562-657-9140
Durable Medical Equipment/Prosthetics and Orthotic

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 6 p.m.
  • Saturday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • Monday through Friday, 8:30 a.m. to 6 p.m.
    Saturday, 8:30 a.m. to 5 p.m.
  • 1-855-805-7363 (toll free)
Expectant parent hospital tour
by appointment only

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Phone numbers

Appointments
  • 562-657-9133
Financial Counseling

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

7 days
  • 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 562-657-8596
Gift Shop
Subject to volunteer staff availability

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

  • Monday through Friday, 9:30 a.m. to 3:30 p.m.

Phone numbers

Information
  • 562-657-9111
Language Assistance
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Location

9333 Imperial Highway
Downey, CA 90242
Get directions
Medical Financial Assistance Program

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Information
  • 562-657-9134
Member Service Call Center
Benefits and Health Plan coverage information forms and brochures

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 7 a.m. to 3 p.m.

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free)
Information
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616 (toll free)
Member Services Office
Benefit and Health Plan coverage information, forms and brochures

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
Personal Physician Selection
Select or change a personal physician or get information about practitioners and services. Online at kp.org/chooseyourdoctor

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Phone numbers

Information
  • 1-888-956-1616 (toll free)
Utilization Management/Discharge Planning

Location

9333 Imperial Highway
Downey, CA 90242
Get directions

Phone numbers

Information
  • 562-657-9260
Show less

9333 Imperial Highway
Downey, CA 90242

Emergency and urgent care

Emergency Department

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 1-800-800-7990 (toll-free TTY for the hearing/speech impaired)
Information/hospital patients
  • 562-657-7900
Show less

Pharmacy services

Pharmacy - 24 HR Discharge
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Hours

7 days
  • open 24 hours

Phone numbers

Fax
  • 1-877-885-0770 (toll free)
Mail Order Pharmacy
  • 1-866-206-2986 (toll free)
Refills by phone
  • 1-800-231-1096 (toll free)
Show less

Departments and specialties

Advice Nurse, Continuous Ambulatory Peritoneal Dialysis (CAPD), Diagnostic Imaging, Emergency Department, Genetics, Labor and Delivery, Laboratory (Inpatient only), Long-term Care, Medical Social Work Department, Peritoneal Dialysis, Pharmacy - 24 HR Discharge, Volunteer Services

Services and amenities

Admissions / Patient Registration, Durable Medical Equipment/Prosthetics and Orthotic, Expectant parent hospital tour, Financial Counseling, Gift Shop, Language Assistance, Medical Financial Assistance Program, Member Service Call Center, Member Services Office, Personal Physician Selection, Utilization Management/Discharge Planning
Bellflower Medical Offices
9400 Rosecrans Avenue, 3rd floor
Bellflower, CA 90706

Emergency and urgent care

Urgent Care - Pediatrics
Just two miles from the Downey Medical Center

If you are unsure about what kind of care you need, call our Advice Nurse: Mon-Friday, 7:00 a.m. to 7:00 p.m. 1-833-574-2273 or on evenings and weekends: 1-833-KP4CARE (1-833-574-2273).

Hours:
  • Monday through Friday, 5:00 p.m. to 8:00 p.m.
by urgent care

Hours

Phone numbers

Appointments/advice
  • Monday through Friday, 7 a.m. to 7 p.m.
    Saturday, 7 a.m. to 1 p.m.
  • 1-833-574-2273 (1-833-KP4CARE) (toll free)
Show less

Departments and specialties

Pediatrics, Urgent Care - Pediatrics
Orchard Medical Offices
9449 Imperial Highway
Downey, CA 90242

Emergency and urgent care

Urgent Care - Adults
Just across the campus from the Downey Medical Center

If you are unsure about what kind of care you need, call our Advice Nurse: Mon-Friday, 7:00 a.m. to 7:00 p.m. 1-833-574-2273 or on evenings and weekends: 1-833-KP4CARE (1-833-574-2273).
by urgent care

Hours

7 days a week including weekends and holidays
  • 8:30 a.m. to 10 p.m.

Phone numbers

After-hours advice
  • Monday through Friday, 7 a.m. to 7 p.m.
    Saturday, 7 a.m. to 1 p.m.
  • 1-833-574-2273 (1-833-KP4CARE) (toll free)
Appointments/advice
  • Monday through Friday, 7 a.m. to 7 p.m.
    Saturday, 7 a.m. to 1 p.m.
  • 1-833-574-2273 (1-833-KP4CARE) (toll free) Closed holidays
Show less

Departments and specialties

Urgent Care - Adults
13512 Whittier Blvd., Suite G3
Whittier, CA 90605

Departments and specialties

HearUSA/HEARx West Hearing Care Centers/Whittier
14359-61 Clark Ave.
Bellflower, CA 90706

Departments and specialties

HearUSA/HEARx West Hearing Care Center/Bellflower

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their websiteExternal Link.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
 
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

 

Driving directions

From 605 Freeway

Exit Imperial Highway, go west on Imperial Highway. Turn right at Ardis Avenue.

From 105 Freeway

Exit Bellflower Boulevard, go north on Bellflower Boulevard. Turn left on Imperial Highway. Turn right on Ardis Avenue.

This page was last updated on:

03/30/18