A labor strike is underway at Kaiser Permanente
United Nurses Associations of California/Union of Health Care Professionals (UNAC/UHCP) are conducting an open-ended strike at some of our facilities in Southern California.
Your care and well-being remain central to everything we do. Our hospitals, medical offices, and all of our labs are open, and you can rely on us for the high-quality care you deserve. We’ve put strong plans in place to ensure your care continues without interruption. Thank you for your understanding, and we apologize for any inconvenience.
Skip the wait, get virtual care in as little as 2 hours
Cold and flu season is here. Our Urgent Care and Emergency Departments are currently experiencing longer-than-usual wait times. Virtual care is safe and easy. To see if it’s right for you, view the options on kp.org/getcare.
Get the information you need
- You have an appointment during the strike
- You need to fill a prescription
- You want to visit a Target Clinic
- You want to visit a farmers market
- You need a lab test during the strike
- You need to contact Member Services
Appointments during the strike
If you have an appointment scheduled during the strike, please don't cancel or reschedule. We’ll contact you in advance if your appointment or services need to be rescheduled. To make an appointment, visit kp.org/getcare, use the KP app, or contact Member Services.
How to get prescriptions
Some of our pharmacies are closed during the strike. Our open pharmacies may be operating during adjusted hours, or experiencing wait times that are longer than usual. You can avoid the wait and get non-urgent and refill prescriptions using our mail-order pharmacy. For urgent prescriptions, please visit any open Kaiser Permanente pharmacy.
Open pharmacies during a strike
For a list of open pharmacies and current operating hours, please visit kp.org/SCALOpenPharmacies. You may also search by ZIP code to find open pharmacies near you by visiting kp.org/locations. We’ve made extensive preparations to provide pharmacy services. We sincerely apologize for any inconvenience this strike activity may cause.
Mail-order pharmacy
We encourage you to choose mail-order delivery on kp.org/pharmacy or the Kaiser Permanente app. Estimated delivery times based on recent mail trends are on kp.org. Typically, you should receive your medications in about 3 to 5 days. There's no cost for shipping.
Target Clinics
- Monday, February 16: Please check this page each day for updated information:
| Area | Open and providing all Target Clinic care & services | Open and providing nurse clinic services (vaccinations; blood pressure checks, weight checks) |
|---|---|---|
| Baldwin Park | West Covina, Rosemead | None |
| Downey | Norwalk | Pico Rivera |
| Kern | Bakersfield | None |
| Los Angeles | Burbank, Inglewood | Eagle Rock |
| Orange County | San Clemente | Fullerton, Irvine |
| Panorama City | None | Santa Clarita |
| Riverside | Hemet, Norco, Menifee | Lake Elsinore, Palm Desert, Arlington |
| San Bernardino | None | Montclair, Redlands, Apple Valley, Fontana |
| San Diego | Santee, Vista (12:00 p.m. to 7:00 p.m.) | Encinitas, Chula Vista, Mission Valley, Vista (9 a.m. to 12 p.m.) |
| South Bay | Hawthorne (9:00 a.m. to 1:30 p.m.), Redondo Beach, Compton | Hawthorne (2:30 p.m. to 7 p.m.) |
| West Los Angeles | Inglewood | Culver City |
| Woodland Hills | Westlake Village | Moorpark, Northridge |
Farmers markets
The following farmers markets will be open from February 16 to 22. All other scheduled farmers markets at our facilities will be closed through February 22. Check this page again for updated information after February 22.
- Irvine, 660 Alton Pkwy. - Wednesday, 9 a.m. to 1 p.m.
- Kern, 8800 Ming Ave. - Sunday, 9 a.m. to 2 p.m.
- Panorama City, 13652 Cantara St. - Wednesday, 9 a.m. to 1:30 p.m.
- Woodland Hills, 5601 De Soto Ave. (Plaza between Entrances 3 and 4) - Thursday, 10 a.m. to 2:30 p.m.
Laboratory tests during the strike
All of our laboratories are open to meet your testing needs. Laboratories are fully operational, and there are no changes to services provided or operating hours.
Contact Member Services
If you have questions, please call Member Services, 24 hours a day, 7 days a week (closed holidays). Hold times may be longer than usual during the strike. We’re sorry for any inconvenience.
- English: 1-800-464-4000
- Spanish: 1-800-788-0616
- Chinese dialects: 1-800-757-7585
- TTY: 711
For medical advice, you can contact our appointment and advice line at 1-833-574-2273. If you’re having a medical or mental health emergency, call 911 or go to the nearest emergency room.
Learn more about Kaiser Permanente bargaining with this union.