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Helena Franco, MD

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My department:
Pediatrics

My specialty:
Pediatrics

My provider affiliation:
Kaiser Permanente provider

I speak: English

My gender: Female

Where I practice

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  • Pharmacy services
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About me

I was born in Barcelona, Spain, and moved to New York when I was 9 years old. I spent most of my early life in New York and New Jersey as I completed my undergraduate education, medical school, and residency training there. Having grown up in a bilingual household, I am fluent in Spanish, and I enjoy using my language skills in my practice. In my free time I love dancing salsa, cooking (including salsa), and home decor. My husband and I enjoy exploring Portland and living life to the fullest here in the Pacific Northwest!

About my practice

As a pediatrician I spend 80% of my time in the pediatric office and the rest on the pediatric hospital floor. I am passionate about providing children with the highest quality care but most importantly, ensuring that their parents and families have the information necessary to take an active role in their child's health and wellness. I have a particular interest in adolescent medicine, including preventive reproductive health, and enjoy working closely with other pediatricians as well as pediatric specialists to best serve our patients.

How I thrive

My philosophy in life is that things are better when shared. Outside of work, I feel most alive when I am cooking large meals for my friends and family or taking a dance class. Exploring restaurants and ice cream shops in Portland with my husband has become a regular activity since moving here. We also take time for trips to California, New York, and North Carolina to visit family.

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My office

Referral requirements

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Languages spoken by medical staff

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Medical Groups, Plans, and Networks

Northwest Permanente Physicians and Surgeons, PC

Pediatrics
9800 Se Sunnyside Rd, Clackamas, OR 97015
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All available providers accept all Kaiser Permanente health plans. Learn more.

Contact information

  • Advice Nurse
  • 1-800-813-2000 (toll free)
  • Information
  • 503-652-2880
  • Information (TTY)
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)

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My training, certifications & licensing

Medical school

Rutgers New Jersey Medical School
Newark , NJ

Board certification

This information is not available at this time.

Medical training

Pediatrics

Jacobi Medical Center
Bronx , NY

Joined Permanente Medical Group

2019

Provider ID

00GNC

License information

Look up this provider’s credentials at the Washington State Department of Health website.

Look up this provider’s credentials at the Oregon Medical Board website

 

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My hospitals

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To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other KFHP (Kaiser Foundation Health Plan) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection criteria and tiered network criteria.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other KFHP products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Help in your language: Interpreter services, including ASL (American Sign Language), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

  • Portland: 503-813-2000
  • All other areas: 1-800-813-2000 (toll free) or 711 (TTY)

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical Board at 971-673-2700 or the Washington State Department of Health at 360-236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the NWPMG (Northwest Permanente Medical Group). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of PDA (Permanente Dental Associates). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.

This page was last updated on:

01/22/2020