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Heather M. Penny, MD

Photo of Heather M. Penny, MD

My department:
Family Medicine

My specialty:
Family Medicine

My provider affiliation:
Kaiser Permanente provider

I speak: English, Spanish

My gender: Female

Resources

Find out about

Where I practice

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About me

A native Oregonian, I was born in Ontario and grew up in the Willamette Valley. During my third year at Oregon State University, I made the decision to become a physician. At the time, I was getting my degree in nutrition and volunteering at a medical clinic in Albany, and I was excited about a career that would allow me to interact with people on a daily basis while simultaneously using the science side of my brain. In my journey to become a physician I worked and studied abroad in Central America and Mexico, worked at a homeless shelter, and spent a year doing direct caregiving at a nursing home. Each experience prepared me to see life from other people’s perspectives, which continues to affect how I practice today.

About my practice

I enjoy providing care to families, individuals, and children. I believe that when I get to know your family as a whole and find out what makes you unique, I can better focus on prevention and quality of life. Early on, we might talk about breastfeeding, starting food, or vaccinations. With teenagers, I try to assist in the transition from parent-driven health decisions to good self-driven decisions that will carry on into adulthood. Often, this means letting a teen tell the story instead of the parent. With adults, I work to tailor care to each person who walks in the door. I treat chronic diseases such as diabetes and high blood pressure with the same goals: quality of life and preventive care. While chronic diseases can be scary, we have effective ways to make members feel better.  With senior patients, individualized care is even more important, whether we are treating arthritis to improve activity or discontinuing a medication that causes a side effect. Whatever your age, I want to be available to listen and help you have a clear understanding of your health and treatments. I will be available to help you manage in times of bad news and also will be there to help you celebrate your successes.

How I thrive

I thrive by being around good people--including my family and friends. Laughing, sharing meals, and the little things in life are most important to me. I like to stay active with my family, which can mean chasing my two kids around a park or going for walks in the neighborhood. We enjoy getting out and exploring what Oregon has to offer and being tourists so close to home.

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My office

Referral requirements

You do not need a referral to see this provider.

Languages spoken by medical staff

Help is available in your language. Learn more.

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Medical Groups, Plans, and Networks

Northwest Permanente Physicians and Surgeons, PC

Family Medicine
3550 N Interstate Ave, Portland, OR 97227
List Header Plans Accepted

All available providers accept all Kaiser Permanente health plans. Learn more.

Contact information

  • Advice Nurse/Appointments/Cancellations
  • 1-800-813-2000 (toll free)
  • Appointments/Cancellations/Information
  • 503-813-2000
  • For primary care information/appointments/cancellations
  • 1-800-813-2000 (toll free)
  • Information
  • 503-285-9321
  • Information (TTY)
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)

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My training, certifications & licensing

Medical school

Oregon Health Sciences University School of Medicine
Portland , OR

Board certification

Family Medicine

American Board of Family Medicine

To verify board certification for an individual practitioner, please visit the American Board of Medical SpecialtiesExternal Link, the American Medical AssociationExternal Link, or the American Osteopathic AssociationExternal Link websites.

Medical training

Family Medicine

Providence Health System/Milwaukie Hospital
Portland , OR

Joined Permanente Medical Group

2013

Provider ID

00RS5

License information

Look up this provider’s credentials at the Washington State Department of Health websiteExternal Link.

Look up this provider’s credentials at the Oregon Medical Board websiteExternal Link

 

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My hospitals

This information is not available at this time.

To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection criteria and tiered network criteria.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Help in your language: Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

  • Portland: (503) 813-2000
  • All other areas: 1-800-813-2000 (toll free) or 711 (TTY). 

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical BoardExternal Link at (971) 673-2700 or the Washington State Department of HealthExternal Link at (360) 236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the Northwest Permanente Medical Group (NWPMG). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of Permanente Dental Associates (PDA). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.

This page was last updated on:

12/11/2018