Important notices

Information about Ebola

The outbreak of Ebola in West Africa and recent cases here in the United States are serious. We want you to know that Kaiser Permanente is monitoring the situation closely and taking direct action in response to be sure we’re ready. As always, your health and well-being are our top priorities.

We’re meeting or exceeding all recommendations of the Centers for Disease Control and Prevention (CDC) and are working closely with public health officials. We’re dedicated to protecting our patients, members, physicians, nurses, and entire staff. That’s why we’ve taken a wide range of steps to be ready to safely evaluate and treat anyone who might have Ebola.

Read our Ebola fact sheet (PDF)

Learn about Ebola preparedness at Kaiser Permanente (PDF)

We support Ebola care workers returning from West Africa

If you have symptoms or think you’ve been exposed

If you recently traveled to Sierra Leone, Guinea, Mali, or Liberia and have a fever or are otherwise ill, or you’ve been in contact with someone who was diagnosed with Ebola, call our appointment and advice line in your region, listed below, for further instructions.

Please be sure to call us before coming to a Kaiser Permanente facility. This will help our medical staff direct you to the right location and quickly provide you with the best care possible.

However, if you reasonably believe you’re experiencing a medical or psychiatric emergency, call 911 or go to the nearest hospital.

Appointment and Advice Telephone Numbers

RegionTelephone numbers 
California-Northern
California-Southern

1-866-454-8855
1-888-256-2039

Colorado303-338-4545
or 1-800-218-1059		 
Georgia404-365-0966 
Oregon/Washington1-800-813-2000 
Maryland/Virginia/Washington D.C.1-800-677-1112 
Hawaii-Oahu
Regular Hours		1-808-432-2300Monday-Friday 8 a.m. to 5 p.m.
and Saturday 8 a.m. to noon
(not including holidays)
Hawaii-Oahu
After Hours		1-808-432-7700Monday-Friday 5 p.m. to 8 a.m.
the next morning and Saturday
noon to Monday, 8 a.m.
(including holidays)
Hawaii-Maui
Regular Hours		1-800-243-6400Monday-Friday 8 a.m. to 5 p.m.
and Saturday 8 a.m. to noon
(not including holidays)
Hawaii-Big Island
Regular Hours		1-808-334-4400

Monday-Friday 8 a.m. to 5 p.m.
and Saturday 8 a.m. to noon
(not including holidays)

Hawaii-Maui/Big Island
After Hours		1-800-467-3011Monday-Friday 5 p.m. to 8 a.m.
the next morning and Saturday
noon to Monday, 8 a.m.
(including holidays)

For the latest information about Ebola, including details about prevention and symptoms, please visit the CDC website at cdc.govKaiser Permanente is not responsible for the content or policies of external Internet sites, or mobile apps..