How to get started
Once you have your scale and the app, follow these simple steps:
Step 1
Sign in to the KP Health Ally app: Use your kp.org user ID and password to sign in. If you haven’t created a kp.org account yet, tap “Register” on the sign-in page.
Step 2
Review the program information: Select the program your care team has assigned you in the app. You can read more about it by expanding each section. In the “How It Works” section, you’ll see the goals you’ve agreed to with your care team.
Step 3
Pair your device: Once you’ve enrolled, you’ll be asked to pair your device. Make sure Bluetooth is turned on in your mobile device settings. Then follow the instructions to pair it to your scale. When prompted, enter the code located at the bottom of the scale.
Step 4
Track your weight: The KP Health Ally app will let you know when your scale is ready to use. Keep in mind that it needs to be in Bluetooth range of your mobile device to record the readings. And be sure the app is open to send the information to your care team.