Learn more about MyChart improvements in your kp.org account

With MyChart, you can make fast, informed health decisions and get updates about your care — now through a streamlined digital experience. It’s a trusted tool that brings your health information together in one safe place.

As part of our ongoing efforts to deliver the best care and coverage experience for our members, we’ve improved how MyChart works. You still have access to all the same tools, but some features have a new look and are now located under the MyChart section of kp.org.

Skip Video Player
Download Transcript of "Redesigned Online Experience"
End of Video Player

What’s new?

  • Enjoy a redesigned online experience, including new and improved features that make it easier to manage your care and coverage — all in one convenient location. 
  • View health information from multiple care providers, including medications, appointments, and test results, by linking your medical records.  
  • Review personalized health notifications, like upcoming visit reminders and check-in tasks. 
  • See benefit and claims information as well as important health plan documents in the enhanced billing and coverage center.

If you haven’t already, you can view a short preview of your new kp.org experience online.

And remember — it’s easier to manage your care on the go with the Kaiser Permanente app. To download, just search for “Kaiser Permanente” wherever you get your apps, then sign in with your kp.org account details. Don’t have an account yet? You can create one in the app or at kp.org/register.  

When you sign in to your kp.org account, you’ll see personalized health notifications and reminders. They include important information about your care, like:

  • Messages from your care team
  • Appointment reminders
  • Most lab test results

Since MyChart is already built into kp.org and the Kaiser Permanente app, there’s no need for you to create a separate MyChart account.

To learn more, explore key features of the redesigned digital experience and discover tools that help you quickly and securely manage your care and coverage.

You can message your Kaiser Permanente doctor, view past conversations, and more on kp.org and in the Kaiser Permanente app.

  • Select the Send a Message link and choose a reason for sending a message. Then follow the prompts and choose the care team member you want to contact.
  • Enter the subject line and your message, then click Send.

There are a couple of ways to see your test results.

  • When you sign in to your kp.org account, check your personalized health notifications for recent test results.
  • Select the Test Results link under Records & Documents. You’ll see a list of available test results and comments from your care team.

You can view most of your medical records under Records & Documents, found in the menu at the top of your screen.
 

Types of medical records

  • Test results
  • Upcoming tests and procedures
  • Immunizations

Yes. You can use the new Link My Accounts feature to link medical records from other health care providers and organizations that use MyChart. Then you’ll be able to view non–Kaiser Permanente lab results, immunizations, prescriptions, allergies, health conditions, and other medical records in your kp.org account.
 

This helps you view all your health information in one place. It’s especially helpful if you:

  • Are new to Kaiser Permanente
  • Get care while traveling
  • Act for a family member
  • Often get care at non–Kaiser Permanente facilities

After you sign in, your health updates should include a list of places where you received care recently. To link a provider, simply click on a specific health update.
 

If you prefer, you can also go to the menu and select Link my accounts under Information Sharing to see a list of the providers you’ve visited. Select the Link account button next to the provider you’d like to add, and then follow the instructions to finish linking them.

Yes. If you’re a proxy, you can link accounts. A proxy acts as a representative for another person and has the authority to perform actions on their behalf. However, you can only see information you already have permission to view from the other provider.

Yes. In the Sharing Hub, you can find the right tools to get and share the health record information you need. This includes medical record requests, download options, and digital sharing permissions like Share Everywhere.


The Share Everywhere feature lets you give secure, one-time access to your health record to non–Kaiser Permanente clinicians and caregivers. This can include doctors, dentists, school nurses, or family — even if they don’t have a MyChart account. The feature also lets them send notes back to your Kaiser Permanente care team.

Yes. Your health information is always secure and private on kp.org and in our app. Kaiser Permanente has worked with MyChart for over 10 years to help our members safely manage their health online.

We’re here to help. Members can call 1-800-556-7677 (TTY 711), 24 hours a day, 7 days a week.