Take advantage of everything your Medicare health plan offers
Explore all the low- and no-cost benefits that come with your plan.
Kaiser Permanente Medicare health plans include benefits beyond Original Medicare to help you thrive. Plus, as a Kaiser Permanente member, you have access to discounted services, programs, and resources. Whether you are new to Kaiser Permanente or have been a member for years, check out these incredible benefits available to you to support your health and well-being.
Some plan benefits are only included or enhanced through Advantage Plus. To learn more, download the Advantage Plus brochure (PDF) or visit the website. Advantage Plus is not available under the Kaiser Permanente Dual Complete (HMO D-SNP) plans.
Are you a Medicare beneficiary receiving health benefits from your employer, union, or trust fund? If yes, please sign in to view your coverage and benefits. Group member benefits.
Take a moment to review the information below to learn more about the extras that come with 2026 Medicare health plans.
Preventive dental services through Hawaii Dental Service (HDS)
Our individual Medicare health plans cover certain preventive dental care through the HDS Medicare Advantage Network. Some basic preventive, diagnostic, and periodontal services are covered, such as two oral exams and cleanings per year.
You’ll get a membership card from HDS in the mail, or you can print your membership card from the HDS website.
The HDS website provides 24/7 access to your benefits, claims information, membership card, and more.
The Department of Human Services (DHS) Med-QUEST Division covers dental benefits for QUEST (Medicaid) members. For help finding a dentist who accepts Medicaid, call Community Case Management Corporation (CCMC) at 808-792-1070 (TTY 711) or toll free at 1-888-792-1070 (TTY 711). CCMC can explain the covered dental benefits and help find a dentist near you.
For information about your Medicare dental benefits or a list of Hawaii Dental Service (HDS) Medicare Advantage Network dentists, please visit HawaiiDentalService.com or call HDS customer service at 808-529-9258 (TTY 711), or toll free at 1-844-379-4325 (TTY 711), Monday through Friday, 7:30 a.m. to 4:30 p.m.
One Pass allows you access to gyms, workout classes, online workouts, tools for brain health, and social connection events.
How to get started with the One Pass program
Once you're a Kaiser Permanente Medicare health plan member, follow these steps:
Click "Get started" to register. Enter your First Name, Last Name, Date of Birth, and Health Plan Member ID.
Once you're registered, you'll receive a member code. Be sure to write down your code and keep it handy. You will need to enter it each time you register for a new fitness location or other One Pass service.
Start searching for gyms by clicking on the "Find a gym" page.
You may also call One Pass toll free at 1-877-614-0618 (TTY 711), Monday through Friday, 4 a.m. to 5 p.m., to receive your member code.
Dual Medicaid Medicare health plan members
The One Pass program is also available to Dual Complete (HMO D-SNP) plan members.
BOLD – Fitness from your home
If you have access to One Pass, you also have access to BOLD. Through the BOLD app, you’ll receive a customized, ongoing exercise program you can do from the comfort of your home.
BOLD is specifically designed for older adults to build strength, reduce pain, improve balance, help prevent falls, and support bladder health. These clinically backed programs are tailored to your interests and health needs, and include both on-demand and live exercise classes
Or call 1-833-701-1545 (TTY 711), Monday through Friday, 3 a.m. to 3 p.m., to speak with a BOLD specialist for more information.
Vision benefits
We cover routine eye exams (eye refraction exams) to determine your needs for vision correction and to provide a prescription for eyeglass lenses or contact lenses.
You can use your vision benefit at any of our 8 Vision Essentials by Kaiser Permanente optical centers located in our medical offices. To find a Vision Essentials near you, call Kaiser Permanente Member Services at 1-800-805-2739 (TTY 711) 7 days a week, 8 a.m. to 8 p.m. or visit kp2020.org for more information.
Dual Medicaid Medicare health plan members
Members with the Dual Complete Plan (HMO D-SNP) can find information about vision benefits through Medicaid on page 43 of their QUEST member handbook at kpquest.org. For help or for more information, please visit kpquest.org or call 808-432-5330 (TTY 711) (Oahu), 1-800-651-2237 (toll free), (TTY 711), Monday–Friday, 7:45 a.m. to 4:30 p.m, except state holidays.
Hearing services
Your Kaiser Permanente Senior Advantage plan covers hearing tests that determine the need for hearing correction. You can get this test for the office visit copay described in your plan benefits.
The Hearing Service Center by Kaiser Permanente offers hearing aid consultations to find the right hearing aid for you. If you think you might be losing your hearing, call the Kaiser Permanente Audiology Department for an appointment at 1-833-833-3333 (TTY 711).
Advantage Plus
Hearing aid coverage is available to Medicare individual plan members as part of our optional Advantage Plus package. To learn more, download the Advantage Plus brochure (PDF) or visit the website. The Advantage Plus optional supplemental benefits package is only available to members enrolled in or have recently applied for coverage in a Kaiser Permanente Senior Advantage plan. Not available if your Senior Advantage Plan is provided to you by an employer group or trust fund or enrolled in the Kaiser Permanente Dual Complete (HMO D-SNP) plan.
Members with the Advantage Plus package can get hearing aids at The Hearing Service Center by Kaiser Permanente or at a participating provider. These services are offered at our Honolulu, Kailua, Waipio, Wailuku, and Kona medical facilities. To find a location near you, call Kaiser Permanente Member Services at 1-800-805-2739 (TTY 711), 7 days a week, 8 a.m. to 8 p.m. You can also visit kp.org/hearingservice/hi for more information.
Explore more benefits
Specialty wellness services
Kaiser Permanente members have access to Optum’s affinity musculoskeletal program — no signup required. Enjoy 20% off chiropractic, acupuncture, and therapeutic massage services at participating providers. Select the “Kaiser Permanente CAM Discount Program” option to locate participating providers at the following link Provider Directory - Provider Portal.
*The services described above are not covered under your health plan benefits and are not subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice.
If you need urgent or emergency care while traveling, we’ve got you covered. Call our Away from Home Travel Line at 1-951-268-3900 (TTY 711) for travel support anytime (closed major holidays). [See footnote 2] Visit us online to learn more.
If you’re traveling in a state where there isn’t a Kaiser Permanente facility and need urgent (nonemergency) care, you can go to any MinuteClinic. See a complete list of clinics and hours of operation here.
You’re just a call or a click away from having most prescriptions delivered to you.
Save money
Get a 90-day supply of medication for the price of 2 months. [See footnote 3]
Enjoy shipping at no extra cost.
Save time
No driving.
No waiting in line.
Make the easy choice
See your prescriptions online or on your mobile app.
View estimated costs for most prescriptions before you order.
Get more value from your Kaiser Permanente Medicare health plan by adding Advantage Plus. You’ll get additional benefits such as comprehensive dental, hearing aid, and eyewear, and more — all in one convenient package — so you save time and money. Learn more or enroll now.
The Advantage Plus optional supplemental benefits package is only available to members enrolled in or have recently applied for coverage in a Kaiser Permanente Medicare health plan. Not available if your Senior Advantage Plan is provided to you by an employer group or trust fund or enrolled in the Kaiser Permanente Dual Complete (HMO D-SNP) plan.
Footnotes:
1. One Pass® is a registered trademark of One Pass Solutions, Inc. in the U.S. and other jurisdictions and is a voluntary program. Continue at [1]
2. This number can be dialed from both inside and outside the United States. Before the phone number, dial "001" for landlines and "+1" for mobile lines if you’re outside the country. Long-distance charges may apply, and we can’t accept collect calls. The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Pacific time (PT), and it reopens the day after a holiday at 4 a.m. PT. Out-of-network/non-contracted providers are under no obligation to treat Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Continue at [2]
3. May vary by plan type. Check your plan benefits for more information. Continue at [3]
Kaiser Permanente is an HMO plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal.
The products and services described above are neither offered nor guaranteed under our contract with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any disputes regarding these products and services may be subject to the grievance process.
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