Sign out
Kaiser Permanente Moanalua Medical Center
Resources
Related links
- Monday through Friday, 8:30 a.m. to 5 p.m.
- Saturday and Sunday, Closed
We will be closed Monday, May 27 in observance of Memorial Day and Tuesday, June 11 in observance of Kamehameha Day.
Specialty Clinic hours: Hours may vary by department, please see individual department for additional information.
Hospital - Open
24-hour pharmacy
- 808-643-7979
24-hour prescription refill
- 808-643-7979
24/7 Advice (Hawaii Island)
- 1-833-833-3333 (toll free)
24/7 Advice (Kauai)
- 1-833-833-3333 (toll free)
24/7 Advice (Maui)
- 1-833-833-3333 (toll free)
24/7 Advice (Oahu)
- 1-833-833-3333 (toll free)
Clinic Specialty appointments (Neighbor islands)
- 1-877-432-8970 (toll free)
Clinic Specialty appointments (Oahu)
- 808-432-0000
Clinic appointment cancellation
- 808-432-7800
General information
- 808-432-0000
Member Services
- 1-800-966-5955 (toll free)
Same Day Surgery
- 808-432-8490
This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
-
Emergency is available
-
Urgent Care is not available
-
After Hours Care is not available
-
Pharmacy is available
About this facility
Emergency care, 24 hours
Hospital services and care
Specialty Clinic services (General Medicine and Family Practice services are not routinely available at the Medical Center)
Hours vary by department
VISITOR POLICY:
- Two (2) visitors are allowed per patient 24/7.
- For end-of-life situations, up to four visitors will be allowed. More than four visitors will require approval from the Chief Nurse Executive.
- Visitors under the age of 14 will be allowed in all areas except the NICU.
- All visitor lounges will reopen.
- Effective April 10, 2023, masks are recommended but not required (applies to Kaiser Permanente Hawaii employees, providers, and visitors).
LIFESTYLE MEDICINE PROGRAMS - KAISER PERMANENTE
The Center for Healthy Living includes a team of wellness coaches, dietitian nutritionists and weight management specialists who will work with you to prevent and treat chronic disease through behavior change, nutrition, exercise, and stress reduction. If you have any questions about our services and programs or to schedule a class or wellness coach appointment, please log into your kp.org account and look for the Center for Healthy Living tile, where you can schedule classes and programs. These video or telephone classes/appointments have no fee, unless otherwise noted.
Plans accepted at this facility
Emergency care
Enter via Moanalua Road to Second driveway. Drop-off and short-term parking are available.
Hours
- open 24 hours
Phone numbers
Information
- 808-432-0000
Pharmacy services
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.
The Moanalua pharmacy is least busy from 8 a.m. to 10 a.m. Have your prescription bottle handy when requesting a refill.
Refill most medications online at kp.org for discounts and mail-order service.
Hours
- Monday through Friday, 7 a.m. to 11 p.m.
- Saturday and Sunday, 7 a.m. to 9 p.m.
Phone numbers
Information
- 808-643-7979
Prescription refill
- 808-643-7979
Departments and specialties
Hours
- Monday through Friday, 6 a.m. to 6 p.m.
Phone numbers
Information
- 808-432-0000
Services include short-term treatment designed to provide ambulatory treatment, infusion therapy, select procedures, and professional medical and nursing services and care
Hours
- Monday through Friday, 8 a.m. to 6 p.m.
- Saturday and Sunday, 8 a.m. to 1 p.m.
Phone numbers
Information
- 808-432-7793
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 808-432-7404
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Ask about our support groups, newsletters and online discussion forums.
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Information/cancellations
- 808-432-7830
Neighbor Islands
- 1-866-614-1395 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours:
- 7 days, 24 hours
Phone numbers
Information
- 808-432-0000
Hours
- Monday through Friday, 8:30 a.m. to 4 p.m.
Phone numbers
Appointments/information
- 808-432-5886
Hours:
- 7 days, 24 hours
Phone numbers
Information
- 808-432-0000
Services include hospital discharge planning services for members at the Moanalua Medical Center, at skilled care facilities, and outpatients and patients in non-Kaiser facilities.
Social Services provides assistance patients and families to promote education, understanding, and individual strength to deal with the stresses that accompany illness in a health care environment.
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Bone Densitometry
Hours:
- Monday through Friday, 8 a.m. to 5:30 p.m.
Hours:
- Monday through Friday, 7 a.m. to 4 p.m.
- Saturday, 7:30 a.m. to 3 p.m.
Hours:
- Monday through Friday, 8 a.m. to 6:30 p.m.
- Saturday and Sunday, 8 a.m. to 5 p.m.
Hours:
- Monday through Friday, 8 a.m. to 4 p.m.
Hours:
- Monday through Saturday, 8 a.m. to 4 p.m.
Hours:
- Monday through Friday, 5:30 a.m. to 8 p.m.
- Saturday and Sunday, 6:30 a.m. to 6 p.m.
Hours:
- Monday through Friday, 7:30 a.m. to 4 p.m.
- Saturday, 7:30 a.m. to 4 p.m.
Hours:
- Monday through Friday, 6:30 a.m. to 6 p.m.
- Saturday and Sunday, 8 a.m. to 4:30 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Enter via Moanalua Road to Second driveway. Drop-off and short-term parking are available.
Hours
- open 24 hours
Phone numbers
Information
- 808-432-0000
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 808-432-7404
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours:
- 7 days, 24 hours
Hours
Phone numbers
Information
- 808-432-0000
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
- Saturday, 7:30 a.m. to noon
Phone numbers
Information
- 808-432-0000
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 808-432-7404
Hours
- open 24 hours
Phone numbers
Information
- 808-432-0000
Parents may visit at any time. Other visitors must be on an approved list. Siblings may visit if they are not sick. Others visitors must be 14 years of age or older.
Hours
- open 24 hours
Phone numbers
Information
- 808-432-0000
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- open 24 hours
Phone numbers
Labor and delivery
- 808-432-8550
Mother-baby information
- 808-432-8527
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours:
- 7 days, 24 hours
- One parent may spend the night to help care for your child.
Phone numbers
Information
- 808-432-0000
If you are in labor or think you may be in labor, call 808-432-8552 before leaving home or on the way to the hospital. Instructions will be provided.
Hours:
- 7 days, 24 hours
Phone numbers
Labor and delivery
- 808-432-8552
Mother-Baby information
- 808-432-8525
Phone numbers
Information
- 808-432-0000
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.
The Moanalua pharmacy is least busy from 8 a.m. to 10 a.m. Have your prescription bottle handy when requesting a refill.
Refill most medications online at kp.org for discounts and mail-order service.
Hours
- Monday through Friday, 7 a.m. to 11 p.m.
- Saturday and Sunday, 7 a.m. to 9 p.m.
Phone numbers
Information
- 808-643-7979
Prescription refill
- 808-643-7979
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
In-laboratory and ambulatory sleep studies to diagnose and treat sleep disorders such as sleep apnea, periodic limb movement disorder, narcolepsy, restless legs syndrome, insomnia, and parasomnias such as sleepwalking or REM sleep behavior disorder. Sleep study orders are approved by physicians who are board certified by the American Board of Sleep Medicine in sleep medicine.
Patient parking available in front of Malama Building.
Location
Honolulu, HI 96819
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
- Saturday and Sunday, Closed
Phone numbers
Appointment cancellation
- 808-432-3074
Information and appointments
- 808-432-3074
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 1-833-833-3333 (toll free)
Services and amenities
- Fee: no Fee
- To make an appointment: Call 808-432-2260
Phone numbers
Appointment/Information
- 808-432-2260
- Cost estimates for pre-scheduled services
- Collection of Pre-payments and deposits
- Maternity benefits counseling
- Medical Financial Assistance Program
- Community resources information
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Outpatient financial counselors, option 4
- 808-432-7940
Located on the 2nd floor, across from the Sunrise Cafe.
The Chapel is open to patients and visitors for prayer and meditation. Bibles and other religious literature are available. Services offered:
- Visits and Blessings
- Prayers and Scriptures
- Anointing the sick and Holy Communion
- Other appropriate rituals as requested
Hours
- open 24 hours
Phone numbers
On-call Chaplain
- 808-432-0000 or dial 0 from any hospital phone
- age appropriate activities, such as games, reading and art projects
- medical play
- pre-procedural support and education
- hospital tours
- family and sibling support
- pet visitation
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Information
- 808-432-8938
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Information
- 1-888-210-3037 (toll free)
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
- Saturday, 8 a.m. to noon
Phone numbers
Information
- 1-877-447-5990 (toll-free TTY for the hearing/speech impaired)
Neighbor Islands
- 1-800-966-5955
Oahu
- 808-432-5955
- Fee: Usual office visit co-pay
- To make an appointment: Call 808-432-2260
Phone numbers
Appointment/Information
- 808-432-2260
- Fee: No fee
- To make an appointment: Call 808-432-2260
Phone numbers
Appointment/Information
- 808-432-2260
Hours
- Monday through Friday, 9 a.m. to 5:30 p.m.
- Saturday, 10 a.m. to 2 p.m.
Phone numbers
Information
- 808-432-8130
Hours
Phone numbers
Appointments/messages
- 808-432-8137
- 808-432-8138
Inspection Stations
Free car seat checks are offered at the Waipio and Mapunapuna Clinics, twice a month. Call the Health Education Department to make an appointment at 808-432-2260 .
After you go home, breastfeeding help is available by phone or in person by appointment.
Phone numbers
Appointments/information
- 808-432-8518
- Fee: No fee
- When: Coaching appointments are available Monday through Friday 6 a.m. to 7 p.m.
- To make an appointment: Schedule via kp.org or call 808-432-2260 between 8:30 a.m. and 4:30 p.m.
Phone numbers
Appointment/Information
- Closed
- 808-432-2260
Hours
- Monday through Friday, 7:30 a.m. to 4 p.m.
Phone numbers
Information
- 808-432-8359 (432-UFLY)
Hours
- Monday through Friday, 7:30 a.m. to 4:30 p.m.
- Fee: No fee
- To make an appointment: Call 808-432-2260
Phone numbers
Appointment/Information
- 808-432-2260
Located on the 2nd floor. Visitors are invited to use our dining room. When the Cafe is closed, assorted snacks and beverages are available from our vending machines located on the 2nd floor. (NO VENDING MACHINES located on 3rd floor.)
Dining Room Hours:
Monday through Friday:
- Breakfast, 6:30 a.m. to 10:30 a.m.
- Lunch, 11:00 a.m. to 2:00 p.m.
- Dinner, 3:00 p.m. to 7:00 p.m.
Saturday, Sunday, and holiday hours:
- Breakfast 6:30 a.m. to 10:00 a.m.
- Lunch 11:00 a.m. to 2:00 p.m.
- Dinner 3:00 p.m. to 7:00 p.m.
- Fee: No fee
- To make an appointment: Call 808-432-2260
Phone numbers
Appointment/Information
- 808-432-2260
Hours
- Monday through Friday, 8 a.m. to 4 p.m.
Phone numbers
Information
- Monday through Friday, 8 a.m. to 4 p.m.
- 808-432-8137
- 808-432-8138
Honolulu, HI 96819
Emergency care
Enter via Moanalua Road to Second driveway. Drop-off and short-term parking are available.
Hours
- open 24 hours
Phone numbers
Information
- 808-432-0000
Pharmacy services
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.
The Moanalua pharmacy is least busy from 8 a.m. to 10 a.m. Have your prescription bottle handy when requesting a refill.
Refill most medications online at kp.org for discounts and mail-order service.
Hours
- Monday through Friday, 7 a.m. to 11 p.m.
- Saturday and Sunday, 7 a.m. to 9 p.m.
Phone numbers
Information
- 808-643-7979
Prescription refill
- 808-643-7979
Departments and specialties
Ambulatory Surgery & Recovery, Ambulatory Treatment Center, Antepartum Testing, Audiology, Bariatric Medicine, Cardiology, Cardiology Testing, Cardiothoracic Surgery, Cardiovascular Intensive Care, Care Pathway Center, Clinical Decision Unit (CDU), Continuing Care, Diabetic Limb Treatment Center, Diagnostic Imaging, Emergency Care, General Surgery, Geriatric Medicine, Gynecologic Oncology, Hematology and Oncology, Infectious Disease, Integrated Physical Rehabilitation, Intensive Care, Laboratory, Maternal and Fetal Medicine, Medical Surgical Care, Neonatal Intensive Care (NICU), Nephrology, Neurology, Neurosurgery and Spine Surgery, Obstetrics and Gynecology (Ob-Gyn), Orthopedics, Otolaryngology (Ear, Nose, Throat), Pediatric Specialty Services, Pediatrics - Hospital, Perinatal Services, Perioperative Services, Pharmacy, Plastic and Reconstructive Surgery, Podiatry, Pulmonology, Sports Medicine, Urogynecology, Urology, Vascular TherapyServices and amenities
Ask My Dietitian, Business Office, Chapel and Spiritual Support, Child Life Services, Customer Relations/Patient Financial Services, Diabetes Skills and Basics Video Session, Get Your Plate in Shape Video Session, Gift Shop, Healing Touch, Keiki Passenger Safety Program, Lactation Services, Lifestyle Coaching, Neighbor Island Concierge, Paradise Espresso Coffee Cart, Stop Prediabetes in Its Tracks Video Session, Sunrise Cafe, Viva Veggies Video Session, Volunteer ServicesHonolulu, HI 96819
Departments and specialties
Sleep LabAiea, HI 96701
To find:
- a provider’s office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-966-5955 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers, and services may change. To report an error, please call 1-800-966-5955 or email us.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-805-2739, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Kaiser Permanente works together with participating providers to ensure all cultural competence obligations are met. We are dedicated to ensuring that services are provided in a culturally competent manner to all members, including those with limited English proficiency and reading skills; as well as those with diverse cultural and ethnic backgrounds.
Accommodations for Individuals with Disabilities
Kaiser Permanente is committed to providing accessible facilities, services, and programs for all members, visitors and individuals with disabilities. In compliance with federal and state laws that prohibit discrimination based on disability, Kaiser Permanente provides:
- accessible exam rooms and medical equipment;
- free auxiliary aids and services to ensure effective communication with individuals with hearing, vision, cognitive, and/or communication-related disabilities, including qualified sign language interpreter services and informational materials in alternative formats (large print, audio tape/CDs, accessible PDFs or Microsoft Word documents, electronic texts/disks/CD-ROMS, and Braille); and
- access to service animals, except where the animal poses a significant health or safety risk(s) to others.
For more information about access to a specific facility or provider, or if you believe that Kaiser Permanente has failed to provide appropriate access or services or otherwise discriminated on the basis of a disability, please contact Member Services toll-free 1-800-966-5955 or TTY 711, Monday through Friday, 8 a.m. – 5 p.m. or Saturday, 8 a.m. – noon. You may also contact or file a grievance with the Kaiser Permanente Civil Rights Coordinator in person, by mail, fax or email at: 711 Kapiolani Blvd, Honolulu, Hawaii 96813, civil-rights-coordinator@kp.org, or toll-free 1-800-966-5955, TTY 711.
The availability and use of the Kaiser Permanente grievance procedure does not prevent a person from filing a complaint of discrimination on the basis of disability with the U.S. Department of Health and Human Services, Office for Civil Rights or the Hawaii Civil Rights Commission.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business and uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
A narrow network is defined as a tailored, tiered or high-performance network that has 80 percent or less overlap with a health plan’s broadest network offered to a member in any type of plan offered by that health plan. Kaiser Permanente does not have a narrow network with respect to its Marketplace plans. Members enrolled in Kaiser Foundation Health Plan (KFHP) Marketplace plans have access to the same provider networks as members enrolled in all other KFHP plans.
Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you would like more current information on a practitioner's license, call either the Hawaii Department of Commerce and Consumer Affairs Consumer Resource Center at (808) 587-3295 or visit their website, or call the Kaiser Permanente Customer Service Center at (808) 432-5955 (Oahu) or 1-800-966-5955 (toll free, neighbor islands). For the deaf, hard of hearing, or speech impaired, call 1-800-966-5955 or 711 (TTY).
Driving directions
Take Moanalua Freeway - Interstate H201/HI-78 to Exit 2 - Red Hill, Salt Lake to Moanalua Road- Main Parking Garage, Valet, Pick-up/Drop-off - First driveway
- Emergency Care, Second driveway. Drop-off and short-term parking are available
This page was last updated on: 05/07/24