Report an error in provider or facility information
To report an error in provider or facility information, you may use the submit a complaint form to send us a secure online message, or send an email to directoryupdate@kp.org. You may also call 800-464-4000 or TTY 711.
If contacting us by email, please include:
- Your full name
- The provider or facility you are contacting us about
- The information you think is incorrect, and the correct information if you have it
- Your mailing address
- The best way to contact you in case we need more information
Note: This email address is not secure. To send a secure message, please use the online form.
Important: If you think you're having a medical or psychiatric emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.