You never know what might come up when you’re away from home, so be prepared. Here you'll find answers to common questions to help you plan for a healthy trip and get medical care if you need it.
Make sure you understand what services are covered. Check your Evidence of Coverage, Summary Plan Description, or Membership Agreement. Or call the Away from Home Travel Line at 951-268-3900 (TTY 711) for assistance.* If you regularly travel to another service area where you’ll receive Kaiser Permanente care, we can also help you get a Health/Medical Record number and kp.org account for that service area.
Reviewed: March 2020
Kaiser Permanente reviewers
© 2018 Kaiser Permanente
*This number can be dialed from both inside and outside the United States. Before the phone number, dial "001" for landlines and "+1" for mobile lines if you're outside the country. Long-distance charges may apply and we can't accept collect calls. The phone line is closed on major holidays (New Year’s Day, Easter, Memorial Day, July Fourth, Labor Day, Thanksgiving, and Christmas). It closes early the day before a holiday at 10 p.m. Pacific time (PT), and it reopens the day after a holiday at 4 a.m. PT.