What is Kaiser Permanente?

Kaiser Permanente has been providing high-quality health care and coverage for more than 75 years. By connecting care with coverage, we pioneered a new model for health care, where things are designed to work together — and help our members thrive. Our care model enables our teams to think and work as one, coordinating your care seamlessly, so you don’t have to — and delivering better care when it matters most.

Care that’s built to support your total health1

A partner in health

When everything about your health care, including your health plan, is connected, everyone is equally invested in your total health. We take an active role in helping to keep you healthy from the minute you become a member — not just when you get sick or injured. Because of our care model, it’s in everyone’s best interest to provide the right care, not more care — and when our members thrive, everyone wins. 

Preventive care to help you stay ahead of health problems

Many common health conditions are preventable — so a proactive approach to prevention is the foundation of how we practice medicine. When you’re a Kaiser Permanente member, your electronic health record triggers automatic reminders for screenings, so we can let you know when it’s time to make an appointment. Your care team sees a complete picture of your health at every visit. And your care gets documented along the way. It’s how we help many members avoid serious health issues, and help others catch problems before they’re serious.
 

Specialty care you can trust

When faced with serious health problems, you’ll get great doctors, the latest technology, and evidence-based care — all working together to support your journey back to health. 

Learn more about our specialty care

A leader in clinical quality2

In 2024, Kaiser Permanente led the nation as the top performer in: 

• Prevention and screening
• Diabetes care
  
• Mental health
• Respiratory care

 

Convenient, hassle-free health care

You expect convenient options from restaurants, retailers, and banks — so why not health care? At Kaiser Permanente, you can get care where, when, and how you want it. With more options to choose from, it’s easier to stay on top of your health. And isn’t that what health care is for?

More simple ways to get care in the moment

E-visit

Fill out a short questionnaire about your symptoms online and get personalized self-care advice from a Kaiser Permanente health care professional.

24/7 care and advice by phone

Call us for advice when you need it most. We’ll help you find out what care is right for you, schedule appointments, and more.

Email

Message your Kaiser Permanente doctor’s office anytime with nonurgent health questions. You’ll get a response usually within 2-3 business days.

The Kaiser Permanente app

Download the app to manage routine appointments, refill most prescriptions for mail-order delivery, see most test results, and more.4

More than just health care — support for healthy living

We’re here to help you stay healthy — not just take care of you if you get sick. Good health goes beyond the doctor’s office, and living a healthy lifestyle can help you thrive for years to come. That’s why we support our members in ways that go beyond providing great health care, including:5

• Special rates on fitness classes, gym memberships, and more.
• Wellness apps to help improve sleep, mood, relationships, and emotional health.
• Personalized online programs to help you lose weight, quit smoking, reduce stress, and more.  

Built to be different — and better

Having a good health plan is important. So is getting high-quality care. Kaiser Permanente was built to give you both.