You will see a doctor’s name listed only if:
- He or she has emailing privileges (some part-time doctors do not).
- He or she is your primary care provider or a doctor you’ve had an appointment with recently.
It’s not there because the doctor has marked the conversation as complete, which removes the reply button. This is just to let you know that a courtesy response such as “thank you” isn’t needed.
Both the email subject lines and the message area need to be filled in for the send button to be clickable. Leaving either area blank prevents the email from being sent.
Reviewed by: Chris J. Wohlford, September 2016