Panorama City Medical Center

Panorama City Medical Center

Hospital
Kaiser Permanente facility
13651 Willard St
Panorama City, CA 91402

Hours

Emergency services, 7 days

open 24 hours

Phone Numbers

Appointments/Information

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

General Information

Hospitalized patient information

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is available
  • Urgent Care is available
  • After Hours Care is not available
  • Pharmacy is available

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic medical equipment accessibility standards.

These accessibility standards also apply to the following buildings: address(s)

13652 Cantara St (Medical Offices 4) Panorama City CA 91402
13652 Cantara St (Medical Offices 3) Panorama City CA 91402
13651 Willard St (Medical Offices 5) Panorama City CA 91402
13640 Roscoe Blvd Panorama City CA 91402
8001 Ventura Canyon Ave (Medical Offices 6) Panorama City CA 91402
8250 Woodman Ave (Medical Offices 2) Panorama City CA 91402


Panorama City 24hr Discharge Pharmacy - 13652 Cantara St
Pharmacy License: PHY 48574
Pharmacy NPI: 1336345750

Panorama City North 3 Pharmacy - 13652 Cantara St
Pharmacy License: PHY 37449
Pharmacy NPI: 1033267984

Ventura Canyon Pharmacy - 8001 Ventura Canyon Ave
Pharmacy License: PHY 21640
Pharmacy NPI: 1114075942


California License Number: 930000080

National Provider Identifier (NPI): 1376698043
 
This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.
 
CCS Approved Hospital
 

Volunteer services

The mission of the Volunteer Services Department is to provide quality support services to our members, visitors, and staff in the Kaiser Permanente Panorama City service area, and to our local communities.

Our volunteers represent the culturally diverse community which forms our customer service area. Volunteers can be high school and college students, as well as members of our senior community. High school students must be at least in the 10th grade to volunteer and adhere to a strict 150-hour volunteer commitment. Many volunteers are Kaiser Permanente members, and all share a strong desire to help and a willingness to serve where they are most needed. Volunteers are selected, placed, and trained based on their skills, abilities, and service orientation without regard to race, religion, national origin, color, ethnicity, gender, sexual preference, or medical condition. Applications to be a Kaiser Permanente volunteer will be accepted in the first week of March and the first week of September. For more information, contact: 

Eve Newton-Gill
Director, Volunteer Services
818-375-2858

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties
Featured at this location

Services and amenities

Location

Medical Offices 2
8250 Woodman Ave, 1st Floor, Area 153
Panorama City, CA 91402
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 818-375-3018
Wellness coaching by phone
  • 1-866-862-4295 (toll free)
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services.

Learn more about translation process.

Location

Hospital
13651 Willard St
Panorama City, CA 91402
Get directions

Hours

  • Closed

Location

Medical Offices 4
13652 Cantara St, 1st Floor, Room 107
Panorama City, CA 91402
Get directions

Hours

  • Monday through Friday, 9 a.m. to 4:30 p.m.

Phone numbers

Information
  • 818-375-2239
Walk-ins accepted

At this time, Panorama City Member Services is piloting capabilities that will enable our Health Plan Representatives to meet with and assist Kaiser Permanente members/patients by appointment, using online audio and video capabilities. We look forward to assisting you.

To schedule an appointment for an e-visit with a Panorama City Member Services Health Plan Representative, you will need the following:
  • Access to a computer, tablet, or smartphone (Camera functionality will be needed for your e-visit)
  • An internet connection
  • Your email address
  • Your mobile phone number

If you do not meet these requirements or need immediate assistance, please contact the Member Services Contact Center:
  • (800) 464-4000 (English)
  • (800) 788-0616 (Espanol)
  • (800) 757-7585 (Chinese dialects)
  • 711 (TTY)

To schedule an e-visit with a Panorama City Member Services Health Plan Representative, please access the following link and select a time that is convenient for you.
Additional appointment times will be added regularly, so please try again if you cannot reserve your preferred time. Your information will be kept secure and private.

Location

Medical Offices 2
Lower Level Floor, Room 041
Panorama City, CA 91402
Get directions

Hours

Every first and third Thursday of the month, 9:30 a.m. to 3:30 p.m.
  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

  • 1-800-464-4000
Benefits and Health Plan coverage information, forms and brochures

Phone numbers

Chinese dialects
  • 1-800-788-0616 (toll free)
English
  • 1-800-464-4000 (toll free) 7 days, 24 hours, closed holidays
Information
  • 1-800-777-1370 (toll free)
Spanish
  • 1-800-788-0616 (toll free)

Location

Medical Offices 2
8250 Woodman Ave
Panorama City, CA 91402
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Information
  • 818-375-2295
Select or change a personal physician or get information about practitioners and services. Online at kp.org/chooseyourdoctor

Location

Medical Offices 4
13652 Cantara St
Panorama City, CA 91402
Get directions

Phone numbers

Information
  • 1-888-956-1616 (toll-free TTY for the hearing/speech impaired)

Online and phone services only


Mailing address:
Kaiser Permanente
Release of Information (ROI)
13652 Cantara St
Panorama City, CA 91402

Hours

Phone numbers

Information
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • 818-375-2208

Hours

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Appointment required

Location

Medical Offices 2
8250 Woodman Ave, 1st Floor, Area 153
Panorama City, CA 91402
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to noon and 1 p.m. to 4:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Appointments/Cancellations/Messages
  • 818-375-3018

Location

Medical Offices 4
13652 Cantara St, Ground Floor, Room G12
Panorama City, CA 91402
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 818-375-2858
Hospital
13651 Willard St
Panorama City, CA 91402
Get directions

Emergency and urgent care

Located near the corner of Willard St and Ventura Canyon Ave

Hours

7 days
  • open 24 hours

Departments and specialties

Emergency Services, HearUSA/HEARx West Hearing Care Centers, Radiology/Diagnostic Imaging-Medical Ctr-Main Hosp

Services and amenities

Language Assistance
Balboa Plaza
10605 Balboa Blvd Ste 330
Granada Hills, CA 91344
Get directions

Departments and specialties

Continuing Care
Continuing Care
1050 Commerce Center Dr
Lancaster, CA 93534
Get directions
Medical Offices 1
8220 Woodman Ave
Panorama City, CA 94102
Get directions
Medical Offices 2
8250 Woodman Ave
Panorama City, CA 91402
Get directions

Departments and specialties

Geriatric Assessment Clinic, Occupational Health Center, Orthopedics, Palliative Care, Physical Medicine, Physical/Occupational Therapy, Podiatry, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry

Services and amenities

Center for Healthy Living, Patient Business Services, Thrive Center
Medical Offices 2
Lower Level Floor, Room 041
Panorama City, CA 91402
Get directions

Services and amenities

Member Services
Medical Offices 3
13640 Roscoe Blvd
Panorama City, CA 91402
Get directions

Departments and specialties

EKG (Electrocardiography) - Medical Offices 3, Family Medicine, Genetics, Laboratory - Medical Offices 3, Obstetrics/Gynecology (Ob-Gyn), Orthopedics - Hospital ED Cast Room, Radiology/DEXA Bone Density - Medical Offices 3, Radiology/Diagnostic Imaging - Medical Offices 3
Medical Offices 3
13652 Cantara St
Panorama City, CA 91402
Get directions

Pharmacy services

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Hours

  • Monday through Friday, 8:30 a.m. to 6 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Refills by phone
  • 1-866-362-5184 (toll free)

Departments and specialties

Internal Medicine, Pharmacy - Panorama City North 3
Medical Offices 3A
13652 Cantara St
Panorama City, CA 91402
Get directions
Medical Offices 4
13652 Cantara St
Panorama City, CA 91402
Get directions

Departments and specialties

Advice Nurse, Cardiac Studies, Cardiology, EKG (Electrocardiography) - Medical Offices 4, Endocrinology, Nephrology, Oncology Chemotherapy/Infusion, Oncology/Hematology, Pathology, Rheumatology, Surgery (General), Surgery (Vascular), Urology, Vascular Laboratory

Services and amenities

Medical Library, Personal Physician Selection, Volunteer Services
Medical Offices 5
13651 Willard St
Panorama City, CA 91402
Get directions

Departments and specialties

Audiology, Gastroenterology (GI) / GI Lab, Head and Neck Surgery, Infusion Center, Laboratory - Medical Offices 5, Nuclear Medicine, Pain Management, Pulmonary Function Testing (PFT), Pulmonology, Radiology/Breast Ultrasound-Medical Offices 5, Radiology/Mammogram-Medical Offices 5, Respiratory Care Services, Speech Pathology, Travel Immunizations, Wound Care
Medical Offices 5
13652 Cantara St
Panorama City, CA 91402
Get directions

Pharmacy services

Pharmacy Type : Home Infusion Pharmacy

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.
  • Saturday, 9 a.m. to 5:30 p.m.
  • Sunday, Closed

Phone numbers

Information
  • 818-375-2462
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Hours

7 days
  • open 24 hours

Phone numbers

Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Refills by phone
  • 1-866-362-4939 (toll free)

Departments and specialties

Pharmacy - Medical Offices 5 Home Infusion, Pharmacy - Panorama City 24hr Discharge
Medical Offices 6
8001 Ventura Canyon Ave
Panorama City, CA 91402
Get directions

Emergency and urgent care

Walk-ins accepted
View Urgent Care wait times and reserve your spot using Find Care Now

Adult, Pediatrics, and minor injuries

Reception desk check-in.

Adult Urgent Care
Hours:
  • 7 days a week, including holidays, 9 a.m. to 9 p.m.
Pediatric Urgent Care
Hours:
  • Monday through Friday, 5:00 p.m. to 7:00 p.m.
  • Saturday, Sunday, 9:00 a.m. to 4:30 p.m.

Phone numbers

Advice/appointments
  • 1-833-574-2273 (toll free)
After-hours advice
  • 1-833-574-2273 (toll free)

Pharmacy services


Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Refills by phone
  • 1-866-362-5432 (toll free)

Departments and specialties

Allergy, Complete Care Management, Dermatology, Mohs/Dermatology Services, Neurology, Pediatric Subspecialties, Pediatrics, Pediatrics - Immunizations, Pharmacy - Ventura Canyon, Social Medicine, Urgent Care
Oasis Medical Offices
13651 Willard St Bldg 3A
Panorama City, CA 91402
Get directions

Departments and specialties

Hematology/Oncology

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Quality and Safety
Hospital quality measurement - Panorama City Medical Center
Get more information about measuring quality and patient safety at Kaiser Permanente.
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Related links

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services. 

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
 
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

 

This page was last updated on: 10/23/24