Your Medicare health plan coverage

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What you need to do

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Your Medicare health plan coverage:

What you need to do

Because you and your Medicare-eligible dependents will be automatically enrolled in a Kaiser Permanente Medicare health plan for individuals with no gap in service, all the enrollment details have been taken care of for you.

You should already have received Your Guide to Keeping Your Kaiser Permanente Medicare Health Plan. Keep this guide handy as it contains specific information related to your transition.

We'll be sending you the following important documents to help with your transition to a new plan:

  • Advance Notice of Termination Letter (the envelope is marked “Important Plan Information”).
  • Kaiser Permanente Medicare health plan benefit and cost information.

Take a moment to read these mailings, and let us know if you have any questions or want to make changes to your plan.

That’s all you need to do. There will be no lapse in your coverage or care.

When you need an appointment, have to check test results online, or need to talk to an advice nurse, just follow the same steps you’ve done in the past.


You may be contacted by other health plans

You may be contacted by other health plans offering you Medicare plan coverage. To learn all the reasons to stay with Kaiser Permanente, call one of our Kaiser Permanente Medicare specialists.


A note about Reimbursement Accounts and Subsidies

You and your Medicare eligible dependents may be able to use funds from a Health Reimbursement Account (HRA), Retirement Reimbursement Account (RRA) or subsidy to help pay for premiums and approved medical costs with your new individual plan. Information about these financial options should be available in the transition materials provided to you from your group. Please contact the benefits administrator directly to discuss options, if available, based on your eligibility.


Questions? Call us for answers

If you have questions about your new plan, please call 1-877-297-0584 (toll free) (TTY 711), 8 a.m. to 8 p.m., 7 days a week.

Please mention to the Kaiser Permanente Medicare specialist that you will be losing your group coverage through your employer.

You can also view our questions and answers page.

Helping you choose

Call 1-877-297-0584 (toll free) (TTY 711) to speak with a Kaiser Permanente Medicare specialist. If you have more questions, see our questions and answers page.

†When receiving care at a Kaiser Permanente facility.

‡Some online services are not available in all areas.

In California, Hawaii, and Washington, Kaiser Permanente is an HMO plan with a Medicare contract. In Colorado, Kaiser Permanente is an HMO, HMO-POS and PPO plan with Medicare contracts. In Oregon, Southwest Washington, Georgia, Maryland, Virginia and the District of Columbia, Kaiser Permanente is an HMO and HMO-POS plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal.

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This page was last updated: October 15, 2023, at 12 a.m. PT