Glossary

Good news! We now have a new site for Added Choice members. Click here or go to kp.org/addedchoice/nw to find more information about your plan.

Your Kaiser Permanente Added Choice® Point-of-Service (POS) Plan is not just health coverage — it's a partnership in health.

You can choose any licensed physician to provide care nationwide, and receive preventive care at little or no cost from in-network providers. Online features let you manage most of your care around the clock.

Your benefits include:

  • a personal doctor for in-network medical care
  • freedom to visit any preferred provider or any licensed nonparticipating provider in the United States
  • no deductible to satisfy when care is in-network
  • coinsurance for most covered services after meeting your deductible, when receiving care from a nonparticipating provider
  • an out-of-pocket maximum that limits how much you'll spend on most covered services each year
  • no additional coinsurance needed for most covered services after the annual out-of-pocket maximum is met

Estimate your costs

As an Added Choice® member, you have access to all that Kaiser Permanente offers, plus the option to seek care from providers outside of our network.

The Added Choice Point of Service® plans let you choose among the benefit "tiers" when you receive covered services:

Tier 1—Select providers
Tier 2—PPO providers (Please refer to the Evidence of Coverage (EOC) if your plan includes this tier)
Tier 3—Non-participating providers

Download the Added Choice quick reference guide. (PDF)

Tier 1 plan—Select providers

For a list of select facilities and providers to choose from, please visit our medical staff directory.
To make an appointment with a select provider, log in to kp.org and go to the Appointment Center.
If you have any questions or need help, call Membership Services. We're available from 8 a.m. to 6 p.m., Monday through Friday.

Portland
503-813-2000

All other areas
1-800-813-2000 (toll free)
1-800-735-2900 (toll-free TTY for the hearing/speech impaired)

For language interpretation services
1-800-324-8010

Tier 2 plan—PPO providers

Please refer to the EOC if your plan includes this tier. For a list of PPO facilities and providers to choose from, please select from the following list of preferred providers:

If you have any questions or need help with any of the PPO providers, you can also call them at the following numbers:

First Choice Health Network
800-467-5281

First Health Network
888-685-7774

Tier 3 plan—Non-participating providers

If the provider you want to see is not a select provider (Tier 1 plan) or a PPO provider (Tier 2 plan), he or she falls into what we call the non-participating provider (Tier 3 plan) category.

If you are unsure whether or not your provider falls under the non-participating provider (Tier 3 plan) category, please contact Membership Services, Monday through Friday, 8 a.m. to 6 p.m.

Portland
503-813-2000

All other areas
1-800-813-2000 (toll free)
1-800-735-2900 (toll-free TTY for the hearing/speech impaired)

For language interpretation services
1-800-324-8010

 

Reminder: If you are an existing Added Choice member, you can find all necessary provider contact information on the back of your ID card.

For more information about our Added Choice plans, check out our brochure (PDF). If you are an existing Added Choice member, you can visit our health plan documents section to view your EOC.

Your Evidence of Coverage or Summary Plan Description contains a complete explanation of benefits, exclusions, and limitations. The information provided here is not intended nor designed to serve as your Evidence of Coverage.

Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Portland, OR 97232