New member center

 

Get a head start on your health

Welcome to Kaiser Permanente!

The first day of your health care coverage is almost here, and we’re excited to tell you more about your new health plan. If you haven’t already, you’ll soon receive your ID card and welcome kit in the mail. It’s full of steps on how to make the most of your membership. Keep an eye out!

Not sure when your coverage starts? Get that info and moreExternal Link.

While you wait, let’s take a look at what you can do right now — and what to expect a bit later.

Now: Browse our online doctor bios for details about education, specialties, languages spoken, and more. This way you’ll be all set to pick your preferred doctor once your coverage starts.

Later: Choose your doctor online or by phone. They’ll be your biggest health partner and help coordinate your health care. You can also change doctors anytime, for any reason.

Now: Need to transition your prescriptions to a Kaiser Permanente pharmacy? Keep this information handy:

  • Your prescription numbers
  • Your previous pharmacy’s name and phone number

Later: Getting your prescriptions is easy. Once your coverage starts, you can go to kp.org/newmember to see how it works. In the meantime, make sure you’ve got enough medication to last until your first appointment.

Now: You won’t be able to register for your online account on kp.org until your health care coverage starts, but there’s a lot you can explore without signing on. Be sure to come back and sign up on your first day.

Later: Once you sign up for your online account, you can easily: 

  • View most lab test results
  • Refill most prescriptions
  • Email your doctor’s office with nonurgent questions
  • Schedule and cancel routine appointments

You can also download the Kaiser Permanente app at no cost to stay connected on the go — anytime, anywhere.

Now: Not sure when your coverage starts? Have other questions? For extra support, just give us a call.

View phone numbers

Later: Once your coverage starts, you’ll be able to call us to get 24/7 advice, request same-day or next-day appointments, and more.* Learn more at kp.org/getcare.

Now: Browse our online doctor bios for details about education, specialties, languages spoken, and more. This way you’ll be all set to pick your preferred doctor once your coverage starts.

Later: Choose your doctor online or by phone. They’ll be your biggest health partner and help coordinate your health care. You can also change doctors anytime, for any reason.

Now: Need to transition your prescriptions to a Kaiser Permanente pharmacy? Keep this information handy:

  • Your prescription numbers
  • Your previous pharmacy’s name and phone number

Later: Getting your prescriptions is easy. Once your coverage starts, you can go to kp.org/newmember to see how it works. In the meantime, make sure you’ve got enough medication to last until your first appointment.

Now: You won’t be able to register for your online account on kp.org until your health care coverage starts, but there’s a lot you can explore without signing on. Be sure to come back and sign up on your first day.

Later: Once you sign up for your online account, you can easily: 

  • View most lab test results
  • Refill most prescriptions
  • Email your doctor’s office with nonurgent questions
  • Schedule and cancel routine appointments

You can also download the Kaiser Permanente app at no cost to stay connected on the go — anytime, anywhere.

Now: Not sure when your coverage starts? Have other questions? For extra support, just give us a call.

View phone numbers

Later: Once your coverage starts, you’ll be able to call us to get 24/7 advice, request same-day or next-day appointments, and more.* Learn more at kp.org/getcare.

We look forward to helping you thrive. See you when your health care coverage starts!

*These features are available when you get care at Kaiser Permanente facilities.